About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Business Coordinator (Part-time)

Salary:

£31,169 - £32,760, pro-rata

Number of jobs available:

1

Detail of reserve list:

12 Months

Region:

London

City/Town:

London

Building/Site:

102 PETTY FRANCE (MOJ) LONDON, WESTMINSTER, SW1H 9AJ

Grade:

EO

Post Type:

Permanent

Working Pattern:

Part Time, Flexible Working

Role Type:

Knowledge & Information Management

Location & Length of appointment:

This is a permanent part-time post within the Disclosure & Library Team. The successful candidate’s base office location will be 102 Petty France, Westminster, London, SW1H 9AJ.

Disclosure & Library Team staff are expected to attend their base location for at least 40 per cent of their working hours each week. This hybrid working arrangement is not contractual and as a result staff could be asked to attend their base location more frequently.

Travel to The National Archives’ offices at Kew, Richmond, TW9 4DU will be required at least once a month.

Ways of Working:

This role is available on a part-time basis only, contracted for 17 hours per week.

At the Ministry of Justice we believe in and promote alternative ways of working. This role is available as:

• Flexible working patterns
• Flexible working arrangements between base location, MoJ Hubs and working from home

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Salary and Grade: This post is at Executive Officer (EO) grade

New entrants to the Civil Service will be expected to join the minimum of the pay range.  Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer/pay on promotion rules.

The Ministry of Justice (MoJ):

MoJ is one of the largest government departments, employing over 90,000 people (including those in the Probation Service), with a budget of approximately £9.5 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.

Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice

The work of the Disclosure & Library Team:

Access to information, and transparency is vital in government organisations, playing an integral role in delivering day to day business outcomes, safeguarding the corporate and historic record, and providing assurance to stakeholders and the public.

At MoJ we believe that knowing what information and records we have and having the right information available at the right time by those who need it or request it is at the heart of providing a world-class over-all justice system.  This is because handling information plays an integral role in delivering our day to day business functions, underpins our policy development and operational delivery, and ensures our legal obligations are met. 

Business Coordinator – the role:

We are looking for one outstanding candidate to become a Business Coordinator working within the Access, Retention & Library Team (AR&L). AR&L is part of the wider Disclosure & Library Team within the Information Services Division (ISD). The postholder will be one of two part-time Business Coordinators responsible for one of the AR&L inboxes. AR&L provides a range of records management as well as library services, including access to historic records, guidance on complying with retention policies as well as a library enquiry service, access to published information (mostly digital) and guidance on complying with copyright law. The postholder will spend the majority of their time (60-75% depending on that week’s priorities) of their time on records management objectives. The remaining time will be split between library, business management and wider corporate objectives. The postholder will often be the first point of contact in the team for criminal justice professionals, legal representatives as well as members of the public. Please be aware that this role does involve a requirement to read case files of criminal court cases. These case files often contain distressing witness descriptions of serious crimes such as murders and sexual offences. 

Job description overview:

The postholder will be required to undertake the following duties and responsibilities:

• Customer service – to be part of a team providing a direct service the Department and sometimes to the public – handling requests for access to historic records, retention queries as well as requesting inter-library loans from other libraries on behalf of the department. The postholder will gain a first-rate knowledge of what the Department does and the information it manages.
• Stakeholder management – to be responsible for one of the AR&L inboxes. The postholder will liaise with internal and external stakeholders, respond initially to routine requests and allocate requests for information to colleagues. As the postholder gains experience and knowledge, there will be an opportunity to take on some of the more complex enquiries.
• Business management – to provide business support to the AR&L team, including organising team calendars and arranging meetings.

The postholder may also be required to undertake the following duties and responsibilities as time allows:

• Publishing – to complete the final preparations and checks of updated Records Retention and Disposition Schedules that are being submitted to Gov.UK for publication and notifying stakeholders when these are published.
• MoJ Intranet policies and pages – to manage the annual review of ISD policies and intranet pages.
• Communications – to support the Library service’s communications and campaigns and development of intranet marketing materials.
• Other – to deputise for the HEO as required and support the SEO with other AR&L tasks or wider corporate tasks.

Skills & Experience:

Essential Skills:

• A proactive self-starter who thrives on a challenge
• Takes pride in providing a high-quality service, with a keen eye for detail and delivering high quality work at pace.
• Enjoy seeking out new opportunities to complete tasks more efficiently and adding value to processes, working with others to develop and deliver shared goals
• Ability to organise and prioritise workloads to maximise your own productivity
• Excellent oral and written communication skills
• Ability to deal with complex/large amounts of information

Personal Development:

There will also be opportunities to take on small projects that benefit the wider team and opportunities to gain an insight into the work of the MoJ as it cuts across all aspects of the Department.  We are looking for someone with excellent collaboration skills, who is approachable, enthusiastic and wanting to deliver a quality service to the Department and its customers.

Security Clearance: The successful candidate requires Security check (SC)

Line Management: This post has no line management responsibility.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £31,169, Ministry of Justice contributes £8,446 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.