About the job

Job summary

To facilitate the effective use of HOLMES functions to support major inquires in accordance with Major Incident Room Standardised Administrative Procedures (MIRSAP).

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

This position is advertised at 37 hours per week.

Job description

An exciting and rewarding role within the Major Incident Room, responsible for shaping and maintain HOLMES, cohesively working to support policing operations, acting as an important team member to ensuring a successful outcome. An exciting and highly rewarding role to support major inquires in accordance with Major Incident Room Standardised Administrative Procedures (MIRSAP). To create operational success in support of Defence, the HOLMES system must be developed, supported and maintained. The HOLMES Manager is a critical role and trusted to maintain the system, troubleshooting and quickly resolving any problems. An agile mind and effective communication are needed. Liaison with Senior Investigating Officers is a lynch pin of the role, engaging with key partners and being adaptable to the needs of the investigation team who could be deployed anywhere in the world. Innovation and empowerment are strongly supported, the ability to try new IT solutions, to enhance current working practices to make goo, better. Discovering new ways of working and engaging with Home Office Police Forces to understand what good looks like in other Police Forces. An in-depth knowledge of HOLMES is key to be able to support the team in achieving the team goal. The HOLMES Manger will be required to support the team fulfilling other roles in the MIR, sometimes at short notice, this variety makes the job engaging and an exciting challenge.

Person specification

As HOLMES Manager you will be responsible for:

1. Set up, maintain and develop the HOLMES system in support of the investigation.
2. Create HOLMES accounts for users.
3. Be a point of contact for fault reporting in order to resolve user problems and or queries.
4. Be responsible for the housekeeping and audit management.
5. Have a working knowledge of database transfers and incident linking processes.
6. Liaise between SPCB/UNISYS for fault reporting and HOLMES updates.
7. Consider and explore innovative IT solutions to further the investigation, for example, scanner technology, importing and exporting data. 
8. Deputise in any of the HOLMES roles, where required.

A role that requires policing experience and knowledge of the HOLMES system, a great place for veterans from the Service or Ministry of Defence Police looking to utilise their experience in a new role. 

Previous experience in policing is essential and candidates should have worked on HOLMES. 

Continuous professional development is crucial to the team, with the team receiving training at the College of Policing, with Home Office forces and in-house training. There are many other opportunities for staff to carry out secondary roles to support the Unit, developing skills in Diversity & Inclusion, Mental Health and other roles that interest the staff and benefit the team.

A driving licence is desirable due to travelling to locations 

Benefits

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.

At application you will be assessed against the following:

• Behaviours: Looking for someone to provide a suitability statement to demonstrate previous experience.
• Experience: Major Crime and a Major Incident Room.
• Technical: Evidence of previous HOLMES experience, competency and qualifications

>At interview you will be assessed against the above along with the following:

• Experience: Be able to explain process and support to the Office manager and what actions you would take in certain scenarios
• Competency based assessment to set up a HOLMES training incident

Candidates will be required to provide CV details to include: job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability. (750 word max )

At application you will be assessed against the following behaviours :

• managing a quality service
• making effective decisions 
• changing and improving
• working together
• seeing the big picture
• leadership 

Application sifting will take place at a date soon after closure of the advert. 

Interviews will take place at Campion Lines, Bulford, SP4 9DT at a date TBC.

A minimum of 2 full working days’ notice will be provided for interviews

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk 

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.