About the job

Job summary

DE&S Deca is a specialist part of Defence Equipment & Support (DE&S) tasked with supporting a vast range of defence avionics, electronics and components to provide high-quality, cost-effective support to the UK Armed Forces. We have a rich heritage as the MOD’s in house repair, maintenance, overhaul and upgrade service provider by offering innovative solutions to guarantee best value for Defence.

The main tasks and responsibilities of the post are:-

• Inspection, installation, servicing and repair of various types of Medical, Dental & Veterinary equipment held by MoD customer units.
• Plan scheduled equipment programs for the MDSS team including liaison with customer.
• Diagnosis of faults to major component level and specification testing of all Medical & Dental equipment (both Mechanical and Electronic) using MoD publications and Manufacturers manuals.

Being mindful of the scrutiny on Public Sector pay and in accordance with Civil Service Terms and Conditions, salary on appointment is normally at the minimum point of the salary range and this should therefore be the expectation. Existing Civil Servants will be appointed in line with the normal Civil Service pay rules.

Job description

Medical & Dental Servicing Technician:

Respond to breakdowns and emergency call-outs as soon as reasonably practical, taking into account priorities and customer target dates.

• Monitor MDSS performance against customer contractual targets.
• To ensure that all Medical and Dental equipment under the responsibility of DE&S Deca is maintained to the correct standard
• Maintaining and raising all the necessary maintenance and performance records as required in accordance with MoD publications. These consist of both manual and computer records for all work carried out on Medical & Dental equipment; including spares & defect reporting.
• Co-ordinate the provision of spares with MDSS customer and equipment OEM’s.
• Ensure MDSS monthly data is completed and Work in Progress is minimised.
• To ensure compliance with all relevant DE&S Deca policies, health, safety and environmental legislation.
• Be responsible for the investigation, completion and maintenance of all associated assessments, inspections and checks.
• To promptly report serious problems and issues that will prevent any maintenance from being completed at the required time to the MDSS Production Manager.
• Create and maintain a positive culture by raising the profile of DE&S Deca (Med & Dent) to other DE&S Deca employees, customers and contractors.
• Feeding of information back into the Medical & Dental Management Information System
• You will be required to make on the spot engineering decisions on equipment’s, including withdrawal from use where patient or user safety is concerned.
• Scrutiny of relevant safety bulletins and hazard warnings.
• Safety is a primary consideration and work of high integrity is paramount

Most work is carried out at the customer’s site, so you will be required to hold a full UK driving licence and maintain a high level of driving competence at all times when driving a DE&S Deca vehicle.

This position is advertised at 37 hours per week. Monday – Thursday 8:00 – 16:30, Friday 8:00 – 13:00.

Person specification

Essential criteria:

• Recognised and relevant training/qualifications in an Electrical & Electronic Engineering minimum of NVQ Level 3.
• Full UK driving licence.
• MoD biomedical engineering certificate as required by JSP 473 or will agree to attend a 6 week (Monday to Friday) residential course upon appointment (currently MoD Lyneham).

Desirable:

• A working knowledge of Microsoft Office applications. (Word, Excel etc.).

Benefits

Alongside your salary of £27,245, DE&S Deca contributes £7,356 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

At application you will need to provide a personal statement of up to 500 words and CV evidencing how you meet the essential criteria of the role.

At interview you will be asked to provide behavioural competency examples against the following behaviours:

• Delivering at Pace
• Communicating and Influencing
• Working Together

You will also be asked questions based on the following technical skills:

• Hand Skills
• Fault Diagnosis

All employees joining DE&S Deca who are new to the Civil Service will be subject to a six-month probation period, which will be effective from the employment start date.

A smoke-free organisation As of 31st December 2022, we’re a completely smoke-free organisation, with the use of all tobacco products, e-cigarettes and vaping devices prohibited on DE&S Deca sites.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.