About the job

Job summary

Do you want to make a difference into the public health of the UK? Join our division that supports the main scientific campuses of UK Health Security Agency. You will be responsible for ensuring that our customers have the materials they need for their vital laboratory work and that their waste is handled safely. You will be part of a team that works with a variety of laboratories, such as vaccine task force, reference laboratories, and food, water & environmental laboratories.

Join our Media Services Porton team and manage the staff and facilities in the Media Production area. You will be involved in the production of microbiological growth media, the customer relations, and the ordering of media components. You will also support the Head of Media and supervise the supply of clean sterile glassware when needed. You will work with a variety of customers and projects.

Location

UKHSA Porton Down – On-site.

*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.* 

Working Pattern – Full Time – 37.5 hours per week.

Job description

The job holder will be required to carry out the following responsibilities, activities and duties:

• Lead the planning of media requests for the daily/ weekly scheduling to meet the customer requirements.
• Provide training and support for your team to certify competence.
• Ensure the safe operation and use of production equipment, including correct responses for fault reporting/actions.
• Maintain customer and supplier contact details, working closely with customers internally and externally such as the vaccine task force and the food water & environmental laboratories via email, Microsoft teams, telephone, and face to face communications.
• Process media orders and complete financing at the end of each month including any re-charges.
• Conduct quarterly performance reviews with your 1 direct report.
• To conduct local risk assessments, implementing corrective actions as required and keeping information relevant with current tasks.
• Complete regular stock takes and be responsible for the ordering of consumables, logging deliveries and ensuring correct storage for laboratory goods.
• Ensure all equipment is in good working order and kept up to date with all calibration/servicing requirements.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Please see job description attached for full list of duties and competencies associated with the post.

Person specification

It is important through your application and Statement of Suitability of 750 words that you give evidence and examples of proven experience of each of the essential criteria (for full details of all essential criteria please refer to the attached job description):

Essential:

• Previous supervisory experience
• Knowledge of risk assessments/ health and safety within the workplace
• Experience of customer service

Desirable:

• Previous production experience
• Experience of autoclave operation and use
• Experience of working closely with engineering staff and contractors
• Experience of several Microsoft 365 applications

Please ensure that your statement of suitability does not contain any personal identifiers such as Name, Gender, Location, Marital Status, Sexual Orientation or Religion. The UKHSA operates a fair and open recruitment policy.

Benefits

For more information on the UKHSA please visit: UK Health Security Agency - GOV.UK (www.gov.uk)

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Range of health and wellbeing support

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices , 30 Hours Free Childcare, Tax-Free Childcare and More , Help with Costs , GOV.UK

Things you need to know

Selection process details

STAGE 1 - APPLICATION & SIFT: 

You will be required to complete an application form. This will be assessed in line with the full list of essential criteria as detailed in the attached job description – please do provide evidence of how you meet this. 

If you are successful at this stage, you will progress to an interview.

STAGE 2 – INTERVIEW: 

This competition will involve a face-to-face interview. 

As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification. 

Your Statement of Suitability should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).

You will also be asked to provide information within the ‘Employer/ Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.  

The Success Profiles framework will be used to assess and recruit the most suitable candidate.  The following behaviours will be used at the interview:

• Seeing the Big picture
• Working Together
• Managing a quality service
• Delivery at Pace

Expected Timeline:

Advert close: 23:55hrs on 11th April 2024 – unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Shortlist: TBC

Interviews: TBC

Please note these dates could be subject to change. 

Security clearance level requirement

Successful candidates must pass a disclosure and barring security check.  Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.  People working with government assets must complete Basic Personnel Security Standard checks.

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest. 

Please Note

This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&C’s are found https://www.ukhsa.reed.com/

Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.

Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/

Complaint process:

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.