About the job

Job summary

Working towards sustainable futures. Championing diversity in the workplace. At the Department for Work and Pensions, it’s all in a day’s work. From HR to Finance, Policy to Communications, this is work that sustains and supports, where everyone’s voice is heard, and our customers are at the heart of everything we do. For a career packed with possibility, a comprehensive benefits package, where we live by our values and have the opportunity to improve the lives of people across the UK, look no further. 

Supporting people who need it most. That’s our purpose. Start your own career today. Find out more and apply here. 

DWP is looking to fill x2 Management Information and Funding Insight Lead roles in Contract Management and Partner Delivery (CMPD) directorate:

x1 - Contracted Health and Employment Analysis (CHEA) Division

x1 - Local Authority Partnership, Engagement and Delivery (LA-PED) Division 

 The roles available will be based in:  

1. Blackpool Peel Park, Brunel Way, Blackpool FY4 5ES​
2. Birmingham, 3 Arena Central, Bridge Street, Birmingham B1 2AX​
3. Leeds – Quarry House, Quarry Hill, Leeds, West Yorkshire, LS2 7UA.​
4. Newcastle – Benton Park View, Newcastle-upon-Tyne, NE98 1BA.​
5. Sheffield – Hartshead Square, Sheffield, South Yorkshire, S1 2FD. ​
6. Manchester – 2 St Peter’s Square, Manchester, M2 3AA.
7. Glasgow - Atlantic Quay, Glasgow G2 8SP​.
8. London – Caxton House, 6-12 Tothill Street London SW1H 9HA.

We welcome applications from candidates who demonstrate enthusiasm to working with Management Information, strong numerical and communication skills, and a curiosity to understand the story behind the data.

Job description

The post holder is responsible for providing and developing performance reports, managing stakeholder requirements, ensuring delivery against key priorities, and progressing key programmes of technical data development with external providers.

The key tasks of the roles are:

Performance Monitoring and Reporting:

• Support colleagues and analysts to ensure they have the management information and reports they need at the right time to manage provider performance,
• Answer ad-hoc questions including Parliamentary Questions and Freedom of Information requests in a consistent and timely manner,
• Ensure reports are robust, consistent, insightful, and presented clearly.

Data: Ensure data from providers is ingested into the department and stored in an efficient and secure way, challenge, query, and probe to ensure that data is robust.

Deliver efficiencies: Develop the data process to move towards Power-BI and a more efficient self-service solution for customers. Identify and deliver areas for improvement in performance reporting and data management.

Building understanding: Help stakeholders to understand and get the most from the data, providing upskilling and support as and when required.

Management: Manage a small team of Higher Executive Officers, to deliver the work of the team, ensure staff are aware of and delivering their responsibilities, support staff with their development and progression.

Person specification

Candidates should demonstrate the following criteria in their personal statement, this is the information which will be used to conduct the written sift:

• Lead Criteria – Strong analytical and problem-solving skills, including the ability to work with complex data, advanced Excel skills, and the ability to use data to provide insight.
• Ability to develop clear plans for yourself and others, monitor these plans and successfully deliver against multiple and competing priorities.
• Ability to build solid, influential, and productive working relationships with internal and external stakeholders and third parties. Identify requirements and keep stakeholders informed of progress.
• Ability to work in a dynamic and high-pressured environment with pace, delivering high quality work to challenging deadlines with minimal error.
• Ability to lead a team, delivering results and support colleagues where tasks are challenging or demands high.
• Strong written, verbal, and presentational communication skills and able to present analytical insight in a clear and unambiguous way adapting approach to suit needs of the audience.
• Ability to identify and implement areas for improvement that will add value to the business.

 Desirable Criteria:

• Experience of developing dashboards within Power-BI

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
  

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed 

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

At the point of submitting your application you will be guided to an on-line tool which will asses your numeracy skills. You will need to pass the the Civil Service on-line test to progress through to written sift and interview.  

As part of the application process you will be asked to complete a Personal Statement of no more than 1250 words against the key criteria as outlined above. You will also be asked to provide a short CV listing your skills and experience.

Further details around what this will entail are listed on the application form.

Your CV will only be considered for applications that progress to job offer. It will not form part of the sifting process or be scored.

Sift:

All applications will be sifted according to the key criteria within the person specification section of this advert, using the information you provide on the Personal Statement template supplied in the application process.

Should a large number of applications be received, an initial sift may be conducted using the lead criteria annotated above. 

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Interview:

Applicants meeting the agreed minimum standard will be interviewed using the blended approach testing both Behaviours (as advertised) & Strengths.

Sift and Interview dates to be confirmed.

Postings:

Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business.

Standard promotion rules will apply, and successful candidates will be placed on the pay scale and terms and conditions of DWP.

The roles available will be based in: 

1. Blackpool Peel Park, Brunel Way, Blackpool FY4 5ES​
2. Birmingham, 3 Arena Central, Bridge Street, Birmingham B1 2AX​
3. Leeds – Quarry House, Quarry Hill, Leeds, West Yorkshire, LS2 7UA.​
4. Newcastle – Benton Park View, Newcastle-upon-Tyne, NE98 1BA.​
5. Sheffield – Hartshead Square, Sheffield, South Yorkshire, S1 2FD. ​
6. Manchester – 2 St Peter’s Square, Manchester, M2 3AA.
7. Glasgow - Atlantic Quay, Glasgow G2 8SP​.
8. London – Caxton House, 6-12 Tothill Street London SW1H 9HA.

Some travel may be required.

Further Information

Find out more about Working for DWP

A reserve list may be held for a period of 6 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

After submission of the first stage of your application you will be invited to complete a Numerical Resourcing test. If you successfully pass the test, you will be invited to complete the final stage of the application. 

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55pm on 21st January 2024. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should:Contact Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

 If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.