About the job

Job summary

Are you an experienced Senior Digital Project Manager?

Do you enjoy working in a fast-paced environment continually looking to evolve?

If this sounds like you, this may be the perfect opportunity for you to join DWP as a Lead Digital Project Manager.

We’re looking for driven and passionate Lead Digital Project Managers who can build digital capability, lead complex product delivery, and deliver successful outcomes.

Our Digital Project Managers use a range of skills and methodologies, managing multi-functional delivery teams to deliver change, maintain our core applications and deliver new services that support the lives of millions of people.

We have many exciting opportunities for you to join us at DWP Digital, you will join a flourishing, supportive delivery community delivering some of the largest digital transformations in Europe. 

Job description

This role sits within DWP’s Digital Workspaces team, who are responsible for much of the foundation infrastructure that underpins DWP’s technical capabilities. This is a complex area that will allow you to bring your experience in delivering large scale technical infrastructure projects to one of the most complex and largest environments in UK Government.

A Lead Digital Project Manager will manage end-to-end delivery of multiple programmes or projects in parallel that are high risk, or which have significant business impact, that will need to be delivered on time, under strict scope and cost constraints.

Ensure programmes or projects are commercially viable and deliver value, considering impacts and opportunities for existing services.

Manage risks, issues, and dependencies (external and internal) for complex programmes and coach other members of the Digital Project Management community to help them manage risks and issues effectively.

Manage team dynamics, leading by example, demonstrating the right behaviours. Deal with conflict and helps establish a positive team culture.

Manage stakeholder relationships at the most senior level, helping resolve strategic risks, issues and conflicts.

Help set priorities for the programme and help and support other members of the Digital Project Manager community to navigate complex stakeholder environment.

Manage supplier relationships at a strategic level, helping resolve complex or high-risk commercial issues and ensuring value for money for the department.

Line manage, mentor, coach and support the senior digital project managers and help identify development and growth opportunities for them and the wider Delivery community.

Person specification

When giving details in your CV you should highlight your experience in line with essential criteria below:

• Lead Criteria: Significant experience in the digital project delivery of infrastructure services, such as Desktop, End User Computing, or Identity, within a large and complex organisation where you managed high impact, high risk projects, or managed a portfolio of projects within a programme, over the entire programme lifecycle.

• Demonstrable history of making and justifying significant decisions characterised by high levels of risk, impact, and complexity. Experience of managing complex stakeholder environments and relationships, resolving strategic risks, issues, and conflicts.

• Strong experience of delivering projects whilst utilising external and internal suppliers. Maintaining strict adherence to contractual agreements, ensuring maximum value for money.

• Experience of leading effective collaboration across organisational boundaries and differing perspectives. Setting the priorities for the programme and supporting other members of the Digital Project Manager community.

• Evidence of managing team dynamics, leading by example, promoting a positive team culture, and identifying development and growth opportunities for team members.

If you would like to learn more about the role, please contact Dani.gulam@dwp.gov.uk.

Benefits

• An employer pension contribution of up to 27% For further information please click here.
• Annual leave rising up to 30 days, (based on your working pattern).
• Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
• Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring. 
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed.

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Salary Information

Pay for this role is from £69.869 to £77,740.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know

Selection process details

Stage 1: Application

Applications must include:

1. A completed Personal Details application form.

2. A curriculum vitae including education, professional qualifications and full employment history, giving details of key achievements  in line with essential criteria listed in the Person Specification. 

When uploading your CV, do not include personal information or links to any webpages or profiles that identifies you. This means we can recruit based on your knowledge and skills, and not background, gender or ethnicity. Take out references to your name/title, age, sex, email address, postal address, telephone number or nationality/immigration status.

Should a large number of applications be received, an initial sift may be conducted using the Lead Criteria.

Candidates who pass the initial sift will be progressed to a full sift. 

When giving details of your redacted CV, you should therefore include details of the work and projects that you have been involved in, and your role therein.

Sift and interview dates to be confirmed. 

Important information

• Please attach your redacted CV as a separate additional document in either PDF or word format.
• If your CV contains any personal details your application may be withdrawn.

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.

You will be asked to do a (10 minutes) presentation on a specific topic. Further details will be provided to candidates invited to interview. 

Interviews will take place from late-February 2024. Interview dates to be confirmed.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page

Further Information

Find out more about Working for DWP

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

A reserve list may be held for a period of 6 months from which further appointments can be made. 

Reserve list candidates will be posted in merit order by location. 

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.