About the job

Job summary

Put resilience at the heart of our organisation as you contribute to our ground-breaking work

As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. That includes protecting the resilience of the UK national infrastructure. We also work hard to improve Ofgem’s own business security, privacy and resilience, and are currently expanding our in-house cyber capability.

In this role of Lead Business Resilience Specialist, you will provide assurance that Ofgem has adequate measures in place to respond effectively to adverse events and crisis scenarios. Your immediate focus will be cyber, but the strategies and approaches you develop will extend to the protection of people and processes. With the scope to set new priorities and working practices, and to shape your role and the team around you, there’s potential to make a massive impact. Expect to engage at senior levels across Ofgem and within the wider public sector. You will also benefit from the support of our in-house cyber security profession.

We’ll look to you to embed resilience in the way we do business. We’re looking for someone who can act as a subject matter expert and professional role model for cyber security within Ofgem. You’ll bring substantial experience of business continuity and business resilience, along with a proven ability to manage stakeholders across an entire organisation or network. As you will be starting from a clean slate, you need strong experience of developing plans, and negotiating support and commitment from others. You’ll also have a strong track-record of engaging, advising, influencing and communicating effectively at all levels.

Ofgem relies on having a workforce that reflects the society we serve, so we welcome candidates from all backgrounds, and especially those from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome. We will also support you with excellent training and development opportunities, plus a competitive benefits package.

 

Job description

The Lead Business Resilience Specialist’s key responsibility is to provide assurance that Ofgem has adequate Business Resilience in place and can respond effectively to adverse events and/or crisis scenarios. The immediate focus is on Cyber, but strategies and approaches that are developed should recognise and facilitate potential expansion to other areas such as physical/buildings/people/personnel/processes, in due course.

Definition and delivery of a rolling programme of work encompassing:

• Ownership, review and refresh of Resilience Policies and Processes;
• A wholesale review of Ofgem Resilience Governance and capability;
• Identification of, and engagement with, key stakeholders across all Ofgem Business areas, system owners, and subject matter experts. This will include alignment with activity already in train to increase definition of Information Assets so that there is a holistic and consistent view of Business Impact;
• Pro-active engagement with pipeline and legacy infrastructure and processes to ensure appropriate consideration and oversight of resilience;
• Production of an overarching and holistic view of:
  • Ofgem critical systems and IT infrastructure;
  • Relative Business criticality and recovery priorities;
  • Recovery Point Objectives (RPO), Recovery Time Objectives (RTO), and/or other agreed DR requirements.

Provision of Subject Matter Expertise support, including:

• Engagement with line of business local BC leads;
• Review and Assurance of business BC plans;
• Representation of Ofgem where required to wider HMG areas, including any cross-HMG response, and where required COBR;
• Promoting and developing resilience approaches, strategies, and development as part of the wider Cyber profession, and as a key Team Leader.

The role will also act as a key enabler for Ofgem Gold and Silver command in major continuity and /or crisis scenarios.

Key Outputs and Deliverables

• Driving positive and pro-active engagement with key stakeholders to gather insight into Business needs, obligations, system interfaces and dependencies, and ensure that is translated into agreed, meaningful, realistic, and risk-based recovery objectives;
• Develop a full view of Ofgem critical systems and infrastructure with agreed Relative Priority, RPO and RTO, and other key measures associated with the selected Polices and standards (e.g., Maximum RTO, Maximum Tolerable Period of Disruption (MPTD), etc);
• Assessment of compliance with agreed DR requirements, identification of improvement activities, and driving improvement delivery;
• Definition and delivery of a rolling Assurance programme;
• Provision of recommendations to lines of business for tangible improvement to resilience and reduction of Risk;
• Regular dashboard reporting at both micro and macro levels, that clearly shows areas of good practice, areas for improvement, and related Risk;
• Development of collateral, tracking and reporting mechanisms in line with organisational change and implementation of professions models;
• Promoting and supporting activities for Corporate good, spanning professionalism, inclusion, development and civil service leadership values and behaviours.

Person specification

• Strong expertise in Resilience and Business Continuity professions and good practice, supported with an appropriate qualification/certification or professional experience (Lead Criteria)
• Strong demonstration of Stakeholder Management, spanning an entire organisation or network, but specifically with key corporate stakeholders;
• A strong track record of engaging, advising, influencing, and communicating across an organisation or network, whilst projecting credibility and self-assurance;
• Strong experience of developing plans, negotiating support and commitment from others, and determining priorities.
• Strong experience of dashboard reporting spanning metrics and trending.

Benefits

Alongside your salary of £58,520, OFGEM contributes £15,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your personal statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.