About the job

Job summary

Are you an experienced Senior or Lead Delivery Manager, with an interest in supporting larger Agile programmes? 

Do you enjoy working in a fast-paced environment continually looking to evolve?  

If this sounds like you, this may be the perfect opportunity for you!  

Within Digital Assisted Services we are responsible for cross-cutting services that will transform how citizens engage with the department and how colleagues support them.   

We are looking for an enthusiastic Lead Agile Programme Manager to strengthen delivery across multiple teams.  

They will provide delivery support and expertise as we focus on creating services focused on improving citizen experience.  This will involve working within a service but also looking out to ensure consistency across the wider portfolio, within a scaled Agile environment. 

Job description

Key responsibilities of this role are: 

• Support Digital Assisted Services portfolio objectives through portfolio and programme management. 
• Work with the Senior Leadership Team and individual digital teams to ensure effective delivery plans are in place, up to date and accessible across the service / programme. 
• Lead the Senior Agile Programme Managers with ongoing delivery planning activities ensuring a consolidated plan is complete and meaningful. 
• Lead on the co-creation of Statements of Work for supplier teams with Delivery Managers and Supplier Management. 
• Lead on the co-creation of requirements for new commercial vehicles that may be required with Delivery and Supplier Management. 
• Lead the team to work with Supplier and Business Management to ensuring service; headcount, budget and commercial vehicles are in place. 
• Lead other APMs to ensure there is consistency in planning, budgets and headcount across the portfolio. 
• Coach and support teams in the use of JIRA and Confluence in ways which assure both value delivery and appropriate reporting.  
• Provide insight into teams’ performance against forecast – particularly service contract / supplier teams. 
• Lead the team working with the business to support the onboarding of new supplier teams (tooling, ensuring access requests are processed via the central team, assuring induction processes are completed including mandatory training). 
• Working with supplier teams, cross referencing Statements of Work and delivery plans within JIRA and managing supplier performance on a day to day basis. Working with Supplier Management on performance management as required. 
• Support Delivery Managers to remove blockers, actively support retrospective action and create the right environment for the multidisciplinary team to succeed. 

Person specification

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Experience of agile and lean practices to help high performing teams to continuously improve, share information and set standards for other teams, including tooling such as Atlassian suite and Mural.  
• Experience of; digital funding models, drafting contracts / statements of work, cost models, resourcing, and budget management in line with best practice. 
• Building Strategic relationships with a broad range of teams and individuals including, but not limited to; business management, supplier management, technical teams, product managers, senior stakeholders and third party sub-contractors and suppliers. Communicating with others in a clear, honest and enthusiastic way in order to build trust. 
• Work with multiple suppliers to support and manage complex commercial relationships.  
• Able to lead a continual planning process (coping with often rapid reprioritisation) in a complex environment. Able to identify and manage risks and dependencies in plans across services and coordinate delivery.  Onward reporting at Sprint level to support Programme level reporting. 
• Support the professional development of Senior Agile Programme Managers, engaging and networking across the wider profession. 

If you would like to learn more about the role, please contact Abs.Ali@dwp.gov.uk

Benefits

• An employer pension contribution of up to 27% For further information please click here.
• Annual leave rising up to 30 days, (based on your working pattern).
• Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
• Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed 

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Salary Information

Pay for this role is from £69,869 (Band Min) to £77,740 (Band Max).

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement up to 1000 words.

Further details around what this will entail are listed on the application form.

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria listed in Person Specification.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. 

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Important Information

• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.
  

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.

You will be asked to do a 10 minute presentation on a specific topic. Further details will be provided to candidates invited to interview. 

Interviews will take place from Late January. 

Further information:

Find out more about Working for DWP

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

A reserve list may be held for a period of 6 months from which further appointments can be made.

Reserve list candidates will be posted in merit order by location.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit page

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.