About the job

Job summary

We are looking for a Lead Agile Delivery Manager to drive delivery of our Health and Disability products and services to improve outcomes for people with a health condition or disability.

We’re looking for people with a passion for agile delivery and the behaviours to inspire and guide teams.

Here you’ll do work that matters and makes a difference to some of the most vulnerable in society. Come and help us make the health services of the future.

Within Health Digital we are responsible for a number of existing services which support some of the most vulnerable users in society to receive the financial support they need as a result of their health condition or disability, including Personal Independence Payment and Access To Work.

As part of Health Transformation Programme, we are seeking to transform the way some of our most vulnerable users get the support they need. Working alongside policy, strategy, service delivery and cross-government digital areas we are designing the Health services of the future looking to how we can make improvements and release value early and regularly while we aim towards a future vision of joined up health services which meet user needs and align with departmental strategy.

Job description

As a Lead Agile Delivery Manager, you will deliver strong agile programme leadership of complex scaled programmes with multiple stakeholders.  You are accountable for designing and orchestrating area-wide delivery, optimising workflows and implementing new processes and techniques needed to deliver successful outcomes at scale.

You’ll be an experienced agile practitioner with in-depth knowledge and experience of agile and lean tools and techniques, with an ability to lead, role model and coach delivery specialists.

You’ll be experienced in leading delivery of complex programmes of work involving multiple teams and senior stakeholders, building momentum and managing multiple competing demands.  

Able to build consensus across different services and products and to mediate between teams to achieve successful outcomes.  

Able to create visibility and transparency at programme level to support decision making at a senior level. Ensuring there is an iterative roadmap to work towards that is actively communicated and understood by teams and stakeholders across DWP.

Able to communicate with clarity, to build influence and trust at all levels of the organisation, manage stakeholder expectations and facilitate discussions about high risk and complexity.

Able to optimise delivery flow of teams, implement team structure changes, and orchestrate efforts across teams to maintain and improve delivery momentum.  

Excellent understanding of the lifecycle of product development and able to lead, plan and implement in each phase.

You can manage the most complicated risks, issues and dependencies and act as an escalation point to unblock issues

Strong commercial and financial acumen, able to negotiate, influence and set budgets. Report on value for money, and write and present business cases identifying business value for senior stakeholders.

You’ll act as a mentor and an expert on agile best practices both internally and externally.

We’re looking for someone who can do the hands-on delivery of products and end to end services.

You will use your agile expertise to build a culture of continuous improvement, self-sufficiency, learning and transparency.

You’ll join a thriving community of practice, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers.

Check out these blogs about Agile Delivery Development.

Person specification

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Track record of delivering large scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders
• Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups
• Being an agile advocate, coaching and leading teams in agile practices and principles
• Having a proactive approach to developing capability in the organisation
• Creating a culture of healthy, psychologically safe, innovative, sustainable teams.
• Experience of procuring and managing external suppliers, driving value and performance to achieve outcomes
• Strong communication skills able to influence at all levels of an organisation.

If you would like to learn more about the role, please contact abs.ali@dwp.gov.uk.

Benefits

• An employer pension contribution of up to 27% For further information please click here.
• Annual leave rising up to 30 days, (based on your working pattern).
• Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
• Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. 

Salary Information

Pay for this role is from £69,869 to £89,995.

The maximum salary for the grade is £77,740, however a Digital Allowance of up to £12,255 per annum is available for exceptional candidates, based on our assessment of your skills and experience.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement up to 1000 words explaining how you meet the six essential criteria. 

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria listed in the Person Specification.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. 

Important Information

• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.

Questions in Advance

To help you prepare and settle into the interview you will be sent the interview questions in advance of the interview, at least 7 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. Candidates may be asked further probing questions if their response is deemed to require further information to determine suitability for the role. 

Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance. Access to interview slots will be closed 7 days before the date of the first scheduled interviews.

Interviews will take place from late June 2024. Interview dates to be confirmed.

Further information:

Find out more about Working for DWP

A reserve list may be held for a period of 6 months from which further appointments can be made. 

Reserve list candidates will be posted in merit order by location.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. 

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.