About the job

Job summary

What’s your favourite agile approach? Scrum, Kanban, Lean or something else?

We design, build, and run digital public services, making them simpler and faster to use. This is your chance to be involved in some of the most innovative e-government projects in the world.  

This is not a traditional project management role, we’re looking for an outstanding Lead Agile Delivery Manager. You will have substantial recent experience of delivering software in an agile environment, to lead those who lead and enable multi-disciplinary teams.

Our teams work on services that impact some of the most vulnerable people in society and we’re looking for people who are as motivated by that unique purpose as we are! 

We have many exciting opportunities for you to join us at DWP Digital, you will join a flourishing, supportive agile community delivering some of the largest digital transformations in Europe. 

Development is integral to our work within Agile Delivery. The successful candidates will be offered comprehensive development opportunities, including the chance to complete additional qualifications from scrum.org, IC-Agile and other bodies. 

If you wish to learn more about DWP Careers and Agile delivery please read about A Career in Delivery Management and Delivering with Pride.

Job description

The Lead Agile Delivery Manager is an experienced agile practitioner who exemplifies what good looks like across the delivery roles.

You’ll act as a servant-leader and will work with and guide cross-functional teams, managing programmes and ensuring they are commercially viable and deliver value. They have experience of developing delivery roadmaps, digital strategy, solutions, software engineering, business operational process design, user research, user experience design and aspects of policy development to help manage and set the pace for delivery.

You will help drive and establish the vision and the strategic delivery roadmap working with the most senior stakeholders. They will ensure funding for their projects/programmes and help establish effective and appropriate governance across all projects in the practice.

You will act as a mentor and an expert on agile best practices both internally and externally and help establish a network of agile delivery managers across government departments to share knowledge and best practices.

You'll be a true leader who serves, steering from the front. You'll remove blockers and create the right environment for your multidisciplinary teams to succeed, helping them to self-sufficiency and creating a culture of learning and transparency. 

The advertised roles are within Citizen Information and Health & Disability.

Person specification

As part of the application process, you will be expected to align your experience to the following Essential Criteria:

• Track record of delivering large scale digital services at pace in complex agile environments using multiple delivery teams.
• Exemplary leadership skills with the ability to build and motivate high performing teams.
• Being an agile advocate, coaching and leading teams in agile practices and principles.
• Having a proactive approach to developing capability in the organisation.
• Creating a culture of healthy, psychologically safe, innovative, sustainable teams.
• Experience of procuring and managing external suppliers, driving value and performance to achieve outcomes.

If you would like to learn more about the role, please contact dani.gulam@dwp.gov.uk.

Benefits

• An employer pension contribution of up to 27% For further information please click here.
• Annual leave rising up to 30 days, (based on your working pattern).
• Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
• Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Salary Information

Pay for this role is from £69,869 to £89,995.

The maximum salary for the grade is £77,740 however a Digital Allowance of up to £12,255 per annum is available for exceptional candidates, based on our assessment of your skills and experience.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed 

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Things you need to know

Selection process details

Stage 1: Application

As part of the application process you will be asked to complete:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement up to 1000 words.

Further details around what this will entail are listed on the application form.

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria listed within the Person Specification.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. 

Important Information

• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.

To help you prepare and settle into the interview you will be sent the experience questions in advance. This will be 5 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions.

Interviews will take place from Mid January.

Sift and Interview dates to be confirmed.

Further Information

Find out more about Working for DWP

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

A reserve list may be held for a period of 6 months from which further appointments can be made.

Reserve list candidates will be posted in merit order by location.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit page

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.