About the job

Job summary

Our reward package:

We seek an exceptional Media Account Manager to play a pivotal role in expanding the reach of our weather and climate content, and the performance of our advertising and sponsorship partnerships. The Media Account Manager will contribute to safeguarding the British public through the Met Office’s industry-leading media capabilities. In return, we will endeavour to provide you with experiences that develop your knowledge and skills in business management and development, service delivery, business research, and business-level decision-making.

Our Key Account Manager - Media, Advertising & Syndication Partnerships is a full time role, 37 hours per week. You will work a hybrid pattern and will be on site at Exeter HQ 2-3 days per week with a higher proportion of office days whilst training. You can choose to work more frequently in our state-of-the-art office if you'd prefer.

Why join us?

The Met Office is accredited as a 'Great Place to Work UK 2023' and in addition has achieved a place on both the UK's 'Best Workplaces in Tech' and 'Best Workplaces for Women' lists.

We invest in our people to unlock their full potential. As our Key Account Manager - Media, Advertising & Syndication Partnerships, we will support you to develop and thrive to be the best you can be.  We champion positive physical and mental health in the workplace and are committed to being an inclusive organisation, providing a working culture that actively values an equal and diverse workforce. 

As our Key Account Manager - Media, Advertising & Syndication Partnerships, your starting salary will be £32100.00. New joiners to the Met Office will start on the salary band minimum. Our 2022-25 pay award means the salary will increase to £33559.00 from 1st April 2024, and you will be able to progress towards £36000.00 over time.

Your total reward package is potentially worth up to £44696.00 annually, which includes basic salary, potential corporate bonus and employer pension contributions.

Job description

Who we are:

Right across the world, every single day, people make decisions based on the weather. We have a strong purpose in providing critical weather services and world-leading climate science, helping people make better decisions to stay safe and thrive.

The Met Office Media Team are committed to keeping people safe in the face of severe weather events and are passionate about using our content to educate and inform the public. This is done by providing a range of services for UK and international broadcasters. This includes data, forecasts, guidance, and visualisation across all platforms and for TV, radio, digital and mobile audiences.

Our exceptional people deliver scientific, technological, and operational expertise, working together to deliver extraordinary impact, making us one of the most trusted forecasters in the world.

Together:

• We’re a force for good - focusing on our environmental and social impact.
• We’re experts by nature - always learning and developing to do things better.
• We live and breathe it - putting our purpose at the heart of decision-making.
• We’re better together - understanding partnerships and inclusivity make us greater.
• We keep evolving - pushing boundaries to make tomorrow better for our customers.

Find out more about our values - https://bit.ly/3fokaRD

Job Purpose:

The Citizen and Media Team sits in the Met Office's ‘Markets’ Directorate. Markets' role is to trade (for money, knowledge, and/or information) our propositions with consumers, to coordinate engagement with stakeholders, and to champion the voice of the customer within the organisation. The Citizen and Media Team own the relationships between the Met Office and the broadcast and digital media industries, and the Public Weather Service Customer Group.

You will play a key role in the account management, business development, and driving market and customer engagement. You will develop and execute the media strategies that expand our reach, enhance content engagement, and contribute to profitable revenue to reduce the financial burden to the taxpayer.

You will collaborate closely with product, marketing, and service managers to identify and evaluate video content needs and opportunities within the media industry. Additionally, you will foster relationships with current and new stakeholders to promote the utilization of our content and ensure their satisfaction.

• Proactively initiate contact with potential new customers, partners, and channels to assess their content needs, with a focus on video content.
• Utilize existing connections within government and industry sectors to gain a comprehensive understanding of their needs and requirements.
• Construct a robust prospect list through diligent desk research and active engagement with the market, including news aggregators, websites, and applications relevant to the generation of increasing the Met Office’s UK reach.
• Identify and seize opportunities for direct advertising and sponsorship deals centred around our video content, website, and app.
• Negotiate with customers and secure agreements governed by specified licenses and terms and conditions, collaborating with the legal department as necessary, and using CRM tools to issue invoices.

Person specification

Essential Qualifications, Skills & Abilities:

1. Bachelor’s degree in Business, Marketing, Management or Enterprise degree program, or equivalent experience.
2. You think about customers wants and needs, and how we can meet them with experience of building relationships, perhaps as an account/customer relationship manager, business research and with a record of developing and executing successful business development strategies.
3. Excellent written, verbal, and communication skills, with some evidence of project management skills.
4. You take pride in the impact we have on people’s lives and utilise that passion alongside your ability to solve problems and think critically and creatively, and proactively share your knowledge and experiences with others.
5. Understanding of time management, task prioritisation, and not being afraid to fail.

Desirable Qualifications, Skills & Abilities:

We encourage you to apply if you believe you meet our essential criteria, but your application will be stronger if you have:

1. Experience with teamwork and collaboration within the TV, news, media industry.
2. Demonstrated enthusiasm and evidence of an entrepreneurial mindset.

Benefits

Alongside your salary of £32,100, Met Office contributes £8,699 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to apply:

If you share our values, we’d love to hear from you. Apply below using your CV and a Cover Letter/Supporting Statement which evidences how you meet each of the essential criteria - we recommend candidates use the CARL (Context, Action, Result and Learning) method for presenting evidence of skills.

Closing date 04/02/2024 at 23:59 with interviews commencing from 19/02/2024. You will hear from us once the closing date has passed.

If successful, please note we are unable to offer expenses for travel to your normal place of work. This post is contractually aligned to Exeter HQ, please ask at interview if you would like extra clarity on how often this requirement is likely to be.

How we can help:

If you are considering applying and need support to do so, please contact us via careers@metoffice.gov.uk . You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.