Junior Performance Analyst
Department for Business and Trade
About the job
Job summary
The Department for Business and Trade (DBT) has a unique opportunity to unleash the power of UK businesses, reform regulation to reduce burdens and unlock post-Brexit freedoms.
As a member of the DDaT function at DBT, you’ll work on unique and exciting challenges within diverse and supportive teams.
As a Junior Performance Analyst you will be part of a high performing and dynamic team. You will be responsible for communicating analysis and insight across DBT digital services. You will enable service and product owners to develop performance frameworks and ensure that business solutions are aligned with strategy, business goals and end user needs.
You will have the opportunity to get an in-depth understanding of DBT digital products that fall under the Export and Investment and the Trading Environment portfolios. These include products such as Great.gov.uk or Data workspace, an internal data management platform. You will build strong relationships with product teams and support them in making data-driven decisions.
You will understand the concept of the different phases of product delivery, and be able to plan and run the analysis for these. You will contribute to decision-making throughout the product life cycle, as well as work in collaboration with user researchers, developers and other roles throughout the product life cycle.
You will be able to identify and apply the most appropriate analytical techniques to bring different sources together to tell a story and involve teams in analytics to increase consensus and challenge assumptions.
You will understand and identify who the users are and what their needs are, based on evidence. You will adopt a user centric approach and manage competing priorities, collaborate with professions that are focused on user-centred design (for example, user research, user experience, content, design, business analysis).
You will have a knowledge of quality assurance techniques, as well as identifying the right data sources and then validate and understand how to interpret the results.
Job description
Your key tasks as a Junior Performance Analyst will involve:
- Developing performance analysis projects, choosing the most appropriate methodology.
- Using the available data on our services collected via Google Analytics and other means.
- Working with product teams to understand the performance of digital services.
- Communicating the outputs of performance analysis in a compelling and understandable way that is matched to the needs of the audience.
- Development of dashboards and communication to key stakeholders, product owners and policy teams
You’ll use both structured and unstructured data held inside and outside the department which will include:
- Google Analytics and other logging data collected on our websites.
- Data on businesses that the department has a relationship with. This includes both external paid-for data plus information exclusive to DBT gathered by our network of international trade advisors.
This role is available in seven UK locations and can only be worked from within the UK, not overseas. If your office location is London, you will be eligible to receive London weighting. DBT employees work in a hybrid pattern, spending 2-3 days a week (pro rata) in the office on average. Changes to these working arrangements are available in certain circumstances but must be agreed with the vacancy manager and in line with the requirements of the role and can only be discussed with successful candidates. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered.
Find out about life at DBT, our benefits and meet the team by watching our recruitment video, visiting our website or reading our blog!
Person specification
Essential Skills and Experience
- You will need to have demonstrable skills and experience of:
- An aptitude to learn and use analytical tools and produce standardised reports and charts
- Assisting with projects, involving measuring, reporting, analysing and optimising services
- Understanding and collaborating with colleagues to apply core techniques for analysis and insight
- Naturally inquisitiveness - wanting to know the ‘what’ and the ‘why’ of data
- Confidence and the ability to present insights that colleagues can understand and use. Attention to detail is important in this role, with a focus on quality of data and analysis
- Following best practice for web analytics and approaches to digital measurement
- A numerical or science-based qualification to at least A-Level standard
Desirable Skills and Experience
These are not necessary but would be ideal if you have:
- Technical understanding and use of Google BigQuery, Google Analytics and Tag Management Solutions
- Experience with Search Engine Optimisation
Benefits
Alongside your salary of £29,070, Department for Business and Trade contributes £7,848 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Things you need to know
Selection process details
How to Apply
Unless otherwise specified, all interviews are currently being held online. Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
Sift will take place week commencing: Monday 4th March 2024
Interviews will take place week commencing: Monday 18th March 2024
Please notes these dates are indicative and may be subject to change.
As part of the application process you will be asked to upload a CV and complete a personal statement outlining your experience, skills and fit for the role.
At the sift stage for this role, we will assess your CV and personal statement against the essential skills and experience listed above, so please ensure these documents evidence these criteria. Your personal statement must be a maximum of 750 words. You can use bullet points and subheadings if you prefer. As well as evidencing the criteria you should also touch upon why you're interested in DBT and in this role.
If we receive a high volume of applications, we will conduct a ‘short sift’ and read one element of your application. For this campaign a short sift would be conducted based on: CV only.
How We Interview
At the interview stage for this role, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. A role-specific list of these can be found below.
There will be a technical element within the interview where you will be asked questions about your specific professional skills and knowledge relating directly to the job role.
We will assess you against these Technical Skills during this process:
- Performance measurement
- Understanding constraints
- Verification and validation of data and analysis
- Undertaking of analysis and providing insight
- Technical understanding
- Communicating analysis and insight
- User centred analysis
- Understanding analysis across the product life cycle
Detailed explanations of each Technical Skill can be found on the DDaT Framework.
We will also assess you against the following Behaviours:
- Working Together
- Communicating and Influencing
Reserve List
Appointments may be made to candidates in merit order based on location preferences. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised.
Security Clearance Details
All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK.
The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.
Failure to meet the residency requirements will result in your security clearance application being rejected.
If you require SC clearance you will need to provide evidence of the below requirements.
Checks will be made against:
- Departmental or company records (personnel files, staff reports, sick leave reports and security records).
- UK criminal records covering both spent and unspent criminal records.
- Your credit and financial history with a credit reference agency.
- Security Services record.
- Location Details
Further Information
The Department for Business and Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Click through to apply and find out more.
Our recruitment process is underpinned by appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commission's Recruitment Principles. The Civil Service Code sets out the standards of behaviour expected of civil servants. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: ddat.recruitment@businessandtrade.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. Click here to download a PDF about the Civil Service Commission/Complaints.
Recording of interviews is not permitted except by prior agreement and where it is necessary as an evidenced reasonable adjustment under the Equality Act 2010.
If you make a recording of our employees without agreement, you should be aware that in collecting such personal data you would be deemed a 'data controller' under the UK General Data Protection Regulation, and are therefore required to comply with all relevant data protection requirements. You would also be susceptible to enforcement action by the regulator and potential legal action.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.