About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.  For this particular role, the successful candidate would be required to work a minimum of 30 hours per week to meet the demands of the role. 

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
Existing Civil Servants applying on promotion will usually be appointed on the salary minimum of the pay band or with an increased salary of 10% on their existing base salary (restricted to the new pay band maximum), whichever is the higher.
Existing Civil Servants moving at the same grade will retain their existing remuneration package.

His Majesty’s Courts and Tribunals Service 

Regional Support Unit

Job Title: Judicial Liaison Officer
 
Pay Span or equivalent:  Executive Officer

Background

The Tribunals Service and His Majesty’s Court Service were integrated into a single Agency, His Majesty's Courts and Tribunals Service on 1st April 2011. Bringing these two organisations together has removed duplication in management functions and increased the efficiency of the administration, which has enabled HMCTS to reduce what it spends away from the front line substantially.

Consequently, there are high expectations of all staff regardless of the job they do and high performance is expected from everybody. The organisation is continuously adopting new or better ways of working to ensure that it focuses on just that which is essential.

EO staff will need to display a commitment to four key principles: Continuous change, CI principles, managing uncertainty and improving performance. All those appointed to new roles in HMCTS must be wholeheartedly committed to these principles and evidence this in their application.

Overview

As a new organisation HMCTS is embarking on a period of significant change.  Strong leadership is a critical element in this being successful. Jobholders who have responsibility for managing staff will be required to provide clear direction and focus, visibly championing the changes which deliver greater efficiencies.  The HMCTS Executive Team expects managers in the organisation to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results.

The key purpose of the role is to

Support the Head of the Judicial Liaison and the Judicial Liaison Managers in ensuring the business needs of the region are met through the successful & efficient deployment of judicial resources.
The post holder is part of a small team responsible for effective planning and management of the judicial resources across the Region and will provide a single point of contact for the judiciary across their Region and will be key in ensuring effective communication with the judiciary at Cluster level. 

Key responsibilities

Operations

• Oversee booking and training of all part-time judiciary and monitor fee payments & reconciliation. 
• Ensure the Circuit & District Judge itinerary is prepared and agreed by the Senior Judiciary and Clusters which maximises the utilisation of resources and is maintained throughout the year. 
• Provide effective day to day liaison with the judiciary and operations across the Region including advising on any changes to sitting patterns to improve performance.
• Act as single point of contact for internal and external customers on judicial resource/sitting day information/enquiries for a Cluster.
• Manage the process for handling judicial travel and subsistence claims etc, liaising with appropriate colleagues across HMCTS. 
• Support the Judicial Liaison Manager on judicial issues including but not restricted to:
• Organisation of regional judicial training and seminars
• Liaison Officer role for judicial harassment protocol
• Liaison Officer role for judicial database
• Work shadowing applications
• Judicial assistance to the JAC
• Salaried part-time working
• Appointment of judicial leadership & extra-curricular posts
• Ensure effective contingency planning to allow business continuity in operations across the Region.
• Identify and promote the sharing of good practice across the Region. 
• Work in partnership with the Cluster Managers and others across HMCTS.
• Allocate & supervise workload on a daily basis, through a TIB.

Apply CI principles, tools and techniques to working practices to improve efficiency of operations.

Administration

• Devise and maintain administration and operational processes and systems, including data quality assurance, data management and filing. 
• Undertake specific project work and background research to inform development work and aid good decision making.
• Maintain robust, timely and accurate management information relating to:
o Judicial sittings and itineraries
o Non-sitting days
o Judicial training
o Official business
o Maintaining accurate records on the Regional Judicial Database

• Provide timely and accurate information on sitting days to assist in bids & forecasting for the Circuit Bench and District Bench.
• Monitor and report on delayed judgments.
• Process financial documentation and manage accounts and budgets as required. 
• .Provide administrative support to the Head of Judicial Liaison. 

Drafting

• Assist the Judicial Liaison Manager with the production of briefing documentation and other papers.

Communicating with the public, juries, the judiciary, other court and tribunal users and representatives of other agencies and organisations

• Effectively communicate with a range of internal and external stakeholders including court and tribunal staff, Judiciary, court and tribunal end users on all resource issues to highlight potential challenges. 
• Work with the Presiding and/or Family Presiding Judge or their representatives.
• Deal professionally with a range of internal and external customers, suppliers, contractors and external service providers. 

Accountability

• Reports to the Judicial Liaison Manager.

Line Management

• The role will include Line Management for at least four Administrative Officer Judicial Liaison Assistants

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Operational Delivery in HMCTS

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in

• Face-to-face roles in HMCTS for example a court usher
• Contact Centre roles in HMCTS for example call centre advisers
• Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration

Being part of the operational delivery profession means belonging to a cross-government community of people.  This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £27,223, HM Courts and Tribunals Service contributes £7,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.