About the job

Job summary

Salary: £54,043 - £60,049 (Depending on Skills & Experience)
Hours: Full Time 
Contract Type: Open Ended
Location: Polaris House, Swindon or Keyworth, Nottingham. (We offer a very flexible approach to hybrid working, this role will include occasional travel to Swindon or Nottingham approximately one day a week)

Closing Date: Wednesday 10 April 2024

We are seeking an IT Service Continuity Manager, working within the Service Delivery team in DDaT. If you are passionate about Service Continuity management and have the skills and experience required for this role, we would love to speak to you!

As the IT Service Continuity Manager, you will be responsible for delivering a Service Continuity strategy and maintaining it for the organisation, ensuring engagement from the business. The role is critical to the smooth running and maturity of the organisation. You will also be supporting the wider business in their understanding of Business Impact Analysis and will lead stakeholders in establishing recovery time objectives (RTOs) and recovery point objectives (RPOs). As part of this, you will be responsible for establishing & co-ordinating a rolling schedule of service continuity tests.

This is a fantastic role to help us mature this service, ensuring the resilience and continuity of our IT services. 

Job description

• Owning the IT DR framework, policies, procedures and UKRI DR plans, ensuring alignment to UKRIs risk appetite.
• Coordination of the development, maintenance and testing of disaster recovery plans for each critical IT Service and application to ensure an appropriate level of resilience and recovery capability is retained.
• Identification and evaluation of IT DR risks and issues in risk registers and identify mitigating actions. 
• Managing the development of 3rd party supplier relationships.
• Liaise with all external vendors to ensure thorough preparation, timely and complete deliverables required for a successful DR test for all in-scope applications.
• Providing IT DR requirements to projects, review business requirement to ensure they meet IT DR framework, policies and procedures, review high level designs to ensure they incorporate and meet IT DR requirements. 

Person specification

Essential

• Effective decision-making with strong customer focus
• Effective communicator and able to adapt communication style and approach to different environments/ audiences.
• Self-motivated, shows initiative, and works with minimal direction. 
• Strong understanding of IT disaster recovery processes and methodologies including knowledge of relevant standards, legislation and practices
• Evidence of working with third-party providers to complement internal teams.
• Prior experience conducting business impact analysis and risk assessments.
• Able to coordinate and communicate risk/ issues at a senior level and be able to offer solutions that are: appropriate to the business and local context, proportionate to the risks; and, effective in reducing risk to an acceptable business level

To view a full job description please visit our careers page

Benefits

Alongside your salary of £54,043, UK Research and Innovation contributes £14,591 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

Applicants are required to provide an up-to-date CV and a cover letter outlining their suitability for the role. Further information on how to apply is listed on our careers page

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.