About the job

Job summary

Do you have excellent written communication skills?

Have you got strong digital/social media skills?

Are you organised and have experience planning and prioritising your workload?

If so, we would love to hear from you!  

This is a fantastic new role which will provide variety and the opportunity to learn new skills.

Job description

You will support the Communication and Engagement Manager in providing a professional communications service, to meet the Directorate’s business needs. You will build, manage, and maintain the Human Resources and Estates Directorate (HRED) intranet, developing engaging content and continuously evaluating your approach using audience insight. In addition, you will support the delivery of the Agency’s Attraction strategy, which will include occasionally attending external events and promoting the range of opportunities available within the agency.

Responsibilities  

Your responsibilities will include but will not be limited to:   

• Create and publish innovative, engaging, and accurate communications content for internal and external messages as appropriate, ensuring that corporate standards are applied, and meeting user needs.
• Produce and evaluate data to continuously improve content. Understand user needs by analysing user research, feedback, and other data to develop recommendations for improvements.
• Build relationships with stakeholders across the agency, as well as external contacts, to represent HR and the Agency at public facing events.
• Coordinate attraction events and activities, ensuring communication plans are reviewed, updated, and acted upon as appropriate.
• Ensuring the Agency’s career sites are maintained and developed in line with business needs.

For further information about the role please see the attached role profile. 

Additional information

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants'. 

Person specification

We are looking for someone with excellent written communication skills who will be able to draft content to a high standard, delivering key messages to a range of audiences. You will have strong digital skills, as you will be the subject matter expert (SME) for the HRED intranet. You are highly motivated and curious, and work proactively to seek continuous improvement. You will have strong organisational skills, to be able to manage a varied workload, ensuring deadlines are met.

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.  

• Best in class learning and development tailored to your role.
• An environment with flexible working options where we encourage a great work-life balance.  
• Generous employer contribution of 28.97%, depending on chosen pension scheme. 
• 25 days holiday, increasing by one day each year up to 30 days pro rata.  
• Access to the staff discount portal.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.  
• A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need. 

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.   

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

For this role you will need to submit a CV and personal statement of up to 750 words. Further details around what this will entail are listed on the application form.

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:    

• When you have produced accurate and effective written communications.
• When you have demonstrated strong digital skills.
• When you have effectively planned and organised your tasks to manage a varied workload.

Click here for further guidance on writing a CV and personal statement. 

The sift is due to take place between 2nd-6th August 2024.

Interviews will be held 14th & 15th August 2024.

This interview will be conducted virtually on Microsoft Teams. Further details of which will be provided to you should you be selected for interview. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

• An interview. 

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

For further information on Success Profiles visit our Careers website. 

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.