GOVTALENT.UK

Internal Communications and Engagement Manager

This opening expired 4 months ago.

Animal and Plant Health Agency

Location(s):
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Salary:
£39,439 to £47,039
Job grade:
Senior Executive Officer
Business area:
Advertising and Marketing
Contract type:
Permanent
Working pattern:
Full-time, Part-time

About the job

Job summary

APHA is a brilliant place to work where our people feel valued, have a voice and can be their authentic selves. We value difference and diversity, not only because we believe it is the right thing to do, but because it will help us be more innovative and make better decisions.

Do you have experience leading on communication and engagement activities?

Are you an effective and engaging communicator?

Are you driven by a passion for internal communication and employee engagement?

If so, we would love to hear from you!  

This is a fantastic opportunity to work in an extremely varied and exciting role where you will be trusted to utilise your creativity and passion for communications and engagement.

Job description

Your responsibilities will include but will not be limited to:

    • Lead the delivery of high quality, creative and innovative communications activity and campaigns across the Animal and Plant Health Agency (APHA) providing effective support to stakeholders and helping to deliver business objectives.
    • Work with colleagues across the business to write and develop content and stories that engages and informs a target audience.
    • Create engaging multimedia content to share across our internal channels, looking for new and interesting ways to share information with a geographically dispersed audience - including news articles, blogs, infographics, and videos, helping to make complex information visual through infographics or video content.
    • Support senior leader engagement in APHA, including regular hybrid events, including identifying topics, creating briefings, sourcing venues where appropriate and finding ways to make events interactive.
    • Partner with colleagues across the business, leaders and programme/project leads, acting as a trusted advisor to ensure engagement plans are in place to support priority activity and, which have a positive impact on employee engagement.
    • Support the Deputy Head of Internal Communications and Engagement in the development and delivery of the APHA internal communications strategy.
    • Line manage a team of Internal Communications Officers.
    • Motivate, lead and provide strategic direction to team members; championing learning and development.
    • Take an active role in ensuring you and your team are aligned with the wider Defra group Internal Communications team.
    • Ensure all communications activity is evaluated and that we share successes, insight and learning across the team so we are constantly improving.
    • Deputise for the Deputy Head of Internal Communications and Engagement as required.
    • Play an active part in the Defra group incident response if required; taking part in contingency preparedness training and incident exercises.

    Person specification

    • A relevant qualification in Communications, PR, Marketing or journalism, or relevant experience in one of these fields
    • Proven ability to plan and operate strategically, horizon scanning and identifying risks and opportunities.
    • Strong influencing skills and experience of working with senior leaders.
    • Well networked and aware of best practice for internal communications
    • Experience within an internal communication/communications function, using a range of digital tools and communication channels to engage and inform employees.
    • Line management experience
    • A track-record of collaborating with colleagues to deliver internal communication with demonstrable experience of measurement and evaluation techniques.
    • an understanding of how to influence key stakeholders, being comfortable communicating with senior stakeholders and providing expert advice and challenge.
    • Excellent copywriting and editorial skills and experience, with a keen eye for detail
    • Ability to deliver at pace, managing competing priorities and changing deadlines.
    • Excellent written and verbal communication skills
    • Ability to build strong relationships and develop a good network.
    • Ability to use different channels to engage people effectively, including digital options.
    • Excellent organisational and communications planning skills and a strong attention to detail.
    • Experience in designing and delivering effective and creative communications campaigns.
    • Inquisitive mindset, comfortable in using data to tell a story and make recommendations and improvement.

    Learning and Development 

    Everyone in APHA is supported to develop their skills and capabilities. When you join the Directorate, you will be welcomed into your new team through an induction programme that will provide you with helpful information on the civil service, our work and our policies. Your line manager will also work with you to establish your priorities for the year, developing a performance, learning and development plan tailored to you and your role. 

    In return for your dedication, we will support your ongoing personal development through appropriate training. Inclusion, support and the development of our people matter to us. We aim to support the career and personal wellbeing of everyone in APHA. 

    Benefits

    Alongside your salary of £39,439, Animal and Plant Health Agency contributes £10,649 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

    Things you need to know

    Selection process details

    This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

    Application Process 

    As part of the application process, you will be asked to complete the following:

    • A full CV, outlining your full job history, previous experience, and Qualifications.
    • A personal statement of 750 words.
    • 1 Behaviour statement for Communicating and Influencing

    Further details around what this will entail are listed on the application form.

    Sift

    Should a large number of applications be received, an initial sift may be conducted using the personal statement only. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

    Sift and interview dates to be confirmed. 

    Interview 

    If successful at application stage, you will be invited to interview where you will be assessed on your experience, behaviours and technical skills.

    A presentation or additional exercise may also be assessed. 

    For the purposes of the selection process, the Lead Behaviour will be Communicating and Influencing.

    Reserve List 

    A reserve list may be held for a period of 12 months from which further appointments can be made. 

    Merit Lists

    Where more than one location is advertised, candidates will be posted in merit order by location. You will be asked to state your location preference on your application.

    Salary 

    New entrants are expected to start on the minimum of the pay band.

    Location 

    As part of the pre-employment process for this post, successful candidate(s) will be locationable to agree a contractual workplace from those locations listed in this advert. The agreed contractual workplace is then the substantive and permanent place of work for the successful candidate(s)

    Where the location is ‘National’ the successful appointee should discuss and agree an appropriate contractual location in line with both Defra’s location policy and site capacity, prior to proceeding with pre-employment processes.

    Successful applicants currently employed by the hiring Defra organisation for this post may choose to remain in their current contractual location or may choose to change contractual location to one of those listed above. This should be discussed and agreed prior to proceeding with pre-employment processes.

    The agreed amount of time spent at a workplace for this post will reflect the requirement for Civil Servants to spend at least 60% of their working time in an organisation workplace with the option to work the remaining time flexibly from home. Working time spent at a workplace may include time spent at other organisational locations including field-based operational locations, together with supplier, customer or partner locations. This is a non-contractual agreement which is consistent with common Civil Service expectations.

    Travel costs to non-contractual workplaces will be subject to departmental travel and subsistence policies. Travel costs to contractual workplaces are the responsibility of the employee.

    The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time.

    Defra includes the core department, APHA, RPA, Cefas and VMD.

    Visa Sponsorship Statement

    Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

    Reasonable Adjustment 

    If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

    If you need a change to be made so that you can make your application, you should: 

    - Contact Government Recruitment Service via defrarecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

    - Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. 

    Accessibility 

    If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. 

    Criminal Record Check 

    If successful and transferring from another Government Department, a criminal record check maybe carried out. 

    In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/ Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

    For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk 

    Internal Fraud Database Check 

    Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

    A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. 

    NSV

    For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

    Higher Security Clearance 

    Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter.

    All of these posts require the successful candidate to hold basic security clearance. Candidates posted toWeybridge may be subject to a higher level of clearance because of the security requirements for that location. Job offers to these posts are made on the basis of merit. Security vetting will only take place after the receipt of a job offer. 

    Childcare Vouchers 

    Any move to Defra from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk 



    Feedback will only be provided if you attend an interview or assessment.

    Security

    Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

    Nationality requirements

    This job is broadly open to the following groups:

    • UK nationals
    • nationals of the Republic of Ireland
    • nationals of Commonwealth countries who have the right to work in the UK
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
    • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
    • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
    Further information on nationality requirements (opens in a new window)

    Working for the Civil Service

    The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

    Added: 4 months ago