About the job

Job summary

Searching for your ideal career? If this is the case, you have come to the right place. We're seeking for a talented individual to join our division! 

Information & Technology Services (iTECS) is a Division within Scottish Government and part of Digital Directorate. It is headed by the Deputy Director for Technology Services. 

iTECS provides IT support services for over 100 applications used by the Scottish Government and its Agencies on the SCOTS network. The range of applications supported include critical corporate applications such as Oracle E-Business Suite (SEAS and E HR), Electronic Records and Document Management (ERDM), Time & Attendance system and Ministerial Correspondence Systems.  

This post sits within a new Digital Operations team and reflects a change in iTECS responsibilities to provide technical and operational support to an expanding list of digital platforms and services, including the migration of the SG’s current HR and Finance systems to the Oracle Cloud/Fusion Platform.  

This role leads on all aspects of managing the implementation, configuration, management and monitoring of integrations across our IT  ‘estate’ including the new Oracle Cloud platform and other digital platforms as directed.  

Owning how integrations are developed, configured, tested, provisioned, documented, decommissioned and maintained in line with relevant SG standards and policies will be key for this role. 

Job description

HOW DOES IT FEEL TO WORK HERE? 

*** Jamie Byfield, eDevelopment Operations Lead*** 

“Having just joined the team weeks ago, I’ve been heartily welcomed by my new iTECS colleagues. It’s proving to be an exciting time for the growing iTECS Digital Operations team who, alongside with various business areas across the Scottish Government, are looking to transform how key digital services are delivered, supported, and built upon.” 

Hear from colleagues discussing Digital Careers at Scottish Government.  

HOW WILL I SPEND MY TIME? 

You will line manage a new integrations team as additional systems and related integrations are onboarded. You will be responsible for effective resourcing for integrations, the personal development of those individuals and contribute to the strategy of the support operating models for the future, aiming to provide an exemplar of the integrations management capability.  

With existing digital Integration skills, you will likely to be, or quickly become, someone with deep Oracle Cloud Infrastructure knowledge and will need to understand the end-to-end architecture, all the integrations in scope, their purpose and their issues. To do this will entail working closely with DG Corporate Hub, iTECS service teams, system owners and 3rd party suppliers. Whilst Oracle Cloud will play a large part in this role, the post holder will be expected to develop their skills across yet further IT platforms. 

Key responsibilities include: - 

• Management of Scottish Government iTECS managed digital applications integrations architecture, including Oracle Cloud (OIC)  
• Act as the authoritative voice on the strategic management, delivery and maintenance of integrations managed by the SG as defined in the integrations catalogue, coordinating and advising on best practice as necessary.  
• Review existing build pipelines, and make recommendations to improve code reuse, increase performance, tighten security, and optimise deployment performance.  
• Define and implement strategies and technology that ensures the seamless integration of data  
• Lead on and manage provision of technical support and resolution for all digital integration incidents, problems and changes. 
• Work closely with the Technical Delivery Manager and other specialists such as developers, engineers and programmers to ensure successful integration outcomes.  
• Represent iTECS on in various fora and boards as necessary, supporting and substituting for iTECS Senior Leadership Team and Leads. 

WHAT IMPACT WILL I HAVE? 

After a successful year you will have played your part in the successful launch of our new Oracle Cloud platform ensuring the smooth running of all technical integrations. You will have brought your expertise across our many technical platforms and made recommendations and improvements to how we securely transfer information in the most optimal way, maximising value for money for the public purse.  

GROWTH & OPPORTUNITIES 

As the team are on the forefront of enabling change there is opportunity to develop existing skills and knowledge and gain new ones. As iTECS pursues its ambition of being the public sector IT provider of choice, you will play a key part in designing new solutions made available as part of our shared service offering for the public sector in Scotland.  

COMPETENCIES 

• Communications & Engagement 
• Leading Others 
• Improving Performance 
• Analysis and Use of Evidence  

If invited to any interview or assessment the panel will be looking for evidence of how you meet the above competencies. More details on these are available in the  

Person_Specification_Band_C Updated Aug23 (V2) 

No formal qualifications are required for this role. We would love you to apply if you meet the following essential criteria. If you would like to chat first, please get in touch 

Person specification

ESSENTIAL CRITERIA 

1. Prior experience and technical knowledge of IT application integrations development and management across different technology stacks at an enterprise scale.  
2. Technical knowledge of Oracle HCM & ERP integration components, Oracle middleware and end to end architecture.  
3. Knowledge of Oracle middleware components – such as SOA Cloud Service, Java Cloud Service (JCS), Visual Builder Cloud Service (VBCS), Oracle Integration Cloud (OIC), Managed File Transfer (MFT). 
4. Understanding of integration transformation and impacting technical change and estimation. 

Benefits

Alongside your salary of £56,020, Scottish Government contributes £15,125 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

WHAT WE CAN OFFER YOU 

A meaningful and rewarding career, a collaborative culture and support for your career goals, while promoting a healthy work-life balance. We offer a valuable range of benefits to attract, develop and retain the best talent. These include: 

• Salary between £56,020 to £69,846 
• £5000 Digital (DDaT) Pay Supplement after a 3-month qualifying period *** 
• Generous Pension Scheme with employer contributions ranging from 26.6% to 30.3% 
• Flexible working arrangements including compressed hours and flexi time, with potential to accrue up to 4 days off a month 
• 36.5 Days Annual Leave - including public and privilege holidays.  This increases to 41.5 days after 4 year service.  

 *** Digital (DDaT) Pay Supplement:  

 This post attracts a £5000 DDAT pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments and are subject to regular review.  

 To learn more about our full range of benefits and opportunities for career growth visit  

 REMOTE WORKING 

We operate a flexible location policy, with a contractual named base in Scotland of either Saughton House (Edinburgh) or Atlantic Quay (Glasgow). 

 Currently the team is working on a hybrid basis typically spending two days a week at their office. If preferred, you can of course spend more time working at the base office (or an alternative Scottish Government office subject to availability). Discuss preferences with line manager about balance of home/office working as there is flexibility. Commuting costs to the named base office are not reimbursed. 

 While staff are assigned to the base office, there may be a need for travel to other Scottish Government offices/other locations depending on assigned work. 

 HOW TO APPLY  

 The Closing Date for applications is 02/04/24 

 To apply please submit the following using our online application process: - 

• A CV (no longer than two A4 pages) setting out your career history, with key responsibilities and achievements, with particular reference to the essential criteria 
• A Personal Statement (no longer than 750 words) explaining why you consider your personal skills, qualities, and experience suitable for this role, with particular reference to the essential criteria. 

When reviewing your application, we will be assessing your career history and achievements against the essential criteria for the role. We are looking for examples of things you have previously achieved or your knowledge in a particular field which are relevant to the role. Please review and download links below for further guidance and support with your application. 

USEFUL LINKS 

How to Apply - Digital Jobs 

DDaT_Recruitment_-_Further_Information 

Any questions or issues during the process please email digitalcareers@gov.scot  

 We are unable to progress applications which fail to provide clear evidence of meeting the essential criteria in their CV and Personal Statement. 

Diversity and Inclusion  

Delivering a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives, and backgrounds of everyone in Scotland in our work.  

 We welcome applications from candidates of all backgrounds, and work to ensure a positive recruitment experience where everyone is treated fairly, and with respect regardless of the outcome.  

 It’s not essential to be in a similar role right now. You may be working in another field or returning from a career break - the experiences you have gained through this can bring fresh perspectives to our teams and work. 

 

What happens if I am unsuccessful?  

 We greatly value the time and effort taken in applying to Scottish Government. If following interview and completing our full assessment process, you are not successful we may be able to offer alternative positions. 

 Firstly, candidates meeting all criteria but scoring lower than appointed candidate(s) are placed on a reserve list for 12 months. If a matching role is identified, we are able to offer this position without the need for further assessment. Secondly, on occasion a lower grade post may be offered to suitable candidates. Any offers are made in merit order and in line with Civil Service Commission principles on the basis of fair and open competition. 

 The Scottish Government is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via  ScottishGovernmentrecruitment@gov.scot  

As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments. 

Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors. 

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.