About the job

Job summary

This position is based at Nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

INSPECTION SUPPORT ADMINISTRATOR

HM INSPECTORATE OF PROBATION

Inspection Support Administrator 

This is an opportunity to work in a highly professional organisation. HM Inspectorate of Probation is the independent inspector of probation and youth offending services in England and Wales. Our mission is to promote positive changes in these services. Our recommendations, research and effective practice guidance drive improvements at individual, local and national levels. This leads to improved outcomes for adults on probation and children in contact with youth offending services, better information and support for victims; and better protection of the public. 

View our website: www.justiceinspectorates.gov.uk/hmiprobation

Who are we looking for? We are looking for an AO (band E) to join us. This post is open to substantive AOs (band Es) and AAs (band Fs) on promotion. 

We are looking for a committed, motivated and organised person who is looking to develop a range of skills and is wanting to make the most of a great development opportunity to gain experience and knowledge in a different business unit. Training on all elements of the role will be provided as well as ongoing support during your time with us. We warmly welcome applications from minority ethnic and/or Welsh speaking candidates.

The Inspection Support Team is responsible for the delivery of a high standard of planning and support to HMI Probation’s inspections. To succeed in this role, you will need to have the ability to organise and prioritise work in the face of competing demands and have experience of using Microsoft Office 365 applications, in particular Word and Excel.

We offer flexible working and the successful candidate will be based at the Justice Centre or satellite office closest to your home. There will be occasional travel to the Manchester office, as well as the annual staff conference.
All the posts we offer will be conditional upon evidence from references and various statutory checks.

How do we select?

You must complete your application, demonstrating how you meet the required standard in Behaviours, by no later than Friday 5 January 24, 23:55. Candidates successful at the sift will be invited to attend an interview, to be held during the week commencing 5 February 24, via Microsoft Teams. The interview will be conducted using success profiles, focussing on Strengths.   

Overview

The operations team is part of HMI Probation’s Operations Directorate and has responsibility for the delivery of operational logistics planning and management and inspection support.
The Inspection Support Administrator is responsible for supporting the Inspection Support Officer in ensuring that all processes to enable the delivery of inspections are completed in an accurate and timely manner.

Key requirements of the role

• Ensure a high standard of planning and support to HMI Probation’s inspections, with work completed accurately and to agreed timescales.
• Produce all inspection documentation to the required standard and meeting inspection milestones.
• Selection of case samples in accordance with specified criteria
• Schedule inspection fieldwork weeks, taking into account availability and diversity needs of those being interviewed.
• Monitor the planning process of all inspections and react promptly to changes and issues that arise
• Make hotel and travel arrangements and provide other logistical support as required.
• Monitor the HMI Probation Admin mailbox, dealing appropriately with emails received.
• Liaise with lead inspectors and external stakeholders for each inspection to understand their requirements and facilitate good working relationships
• Maintain robust record retention systems, ensuring risks to delivery are identified with managers.
• Recognise and promote diversity issues in all aspects of work.

Person Specification - Success Profiles

Behaviours

Working Together 

Proactively contribute to the work of the whole team and remain open to taking on new and different roles. Get to know your colleagues and build supportive relationships. Listen to alternative perspectives and needs, responding sensitively and checking understanding where necessary. Ask for help when needed and support others when the opportunity arises. Be aware of the need to consider your own wellbeing and that of your colleagues. Understand that bullying, harassment and discrimination are unacceptable.

Developing Self and Others

Identify gaps in your skills and knowledge and make plans of how to develop these.Take time to achieve development objectives. Listen to and act on feedback from colleagues to find areas you can develop. Share knowledge and skills learnt with colleagues to contribute to the learning and development of the whole team.

Managing a Quality Service 

Work with customers to understand their needs and expectations. Create clear plans and set priorities which meet the needs of both the customer and the business. Clearly explain to customers what can be done. Keep colleagues and stakeholders fully informed of plans, possibilities and progress. Identify common problems that affect service, report them and find possible solutions. 

Delivering at Pace

Always work with focus and pace to get the job done on time and to a high standard. Follow the relevant policies, procedures and rules that apply to the job. Use own knowledge and expertise to organise work. Keep focused on delivery and take responsibility for the quality of work produced. Keep a consistent level of personal performance. Keep managers and stakeholders updated on how work is progressing.

Ability

Ability to organise and prioritise work in the face of competing demands.    Essential

Experience

Experience of using Microsoft Office 365 applications, in particular Word and Excel.    Essential

Selection Process

Stage  

Sift  

Assessment 

Content    

Application form

Interview

Testing

Behaviours, Ability and Experience 

Strengthss

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £22,940, Ministry of Justice contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.