About the job

Job summary

Immigration Enforcement (IE) is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. 

Learn more on the Immigration Enforcement careers page.

Job description

This post is based within the Digital Design Team who are part of the Operational Capabilities Command (OCC) Hub that sits within Enforcement, Compliance and Crime (ECC). 

The OCC ensure operational colleagues have the skills, capabilities, tools, and infrastructure which are modern, environmentally sustainable, fit for purpose and allow all our people to maximise their operational effectiveness.

As a delivery command, we will also provide centralised monitoring and response co-ordination. We have a highly skilled and capable workforce and recognise the importance of continued training and development and this command will act as the Immigration Enforcement centre of excellence for all training needs. 

We want to deliver business functions in a more consistent manner to both deliver efficiency and enhance inter-operability across the ECC command, sustaining our operational priorities and programmes, now and into the future.

The Digital Design Team is a newly formed team, who work closely across ECC with partners to support innovative digital design and delivery of digital content to enhance the training we offer across Immigration Enforcement. 

As a Digital Design Support Officer, you will work alongside our Digital Design Team to provide business and administrative support to the team as well as enhance capabilities by providing governance and assurance – acting as an advocate for the digital agenda and advise and engage across ECC as to where digital products can be implemented and in what format. 

As an Executive Officer (EO) you will work to a Higher Executive Officer (HEO) Digital Designer and take responsibility for providing all administrative support to the team as they work to development products.  There will be an opportunity to undertake training to build your Digital skills, knowledge, and awareness. 

You will be a team player, and enjoy working with a range of colleagues, but you will also be someone who can work with minimal supervision when required. You will use your initiative-taking attitude and good judgement to help your team respond to urgent activities and adapt to support wider team goals.

You may undertake some travel nationally to attend meetings, deliver training and produce digital content which will involve overnight stays.

Business requirements mean this role is based in Leeds however, frequent attendance to the Croydon office and other nationwide Immigration Enforcement locations will be required. There is no shift working requirement, and therefore no AHW allowance available for this post/these posts

Person specification

Key responsibilities include (but are not limited to):

•    Regularly monitoring the team inbox and SharePoint platform, actioning requests, and responding to commissions at pace.

•    Managing the team’s online file storage area including maintenance of governance records, stakeholder lists, and other related business management documents. 

•    Actioning Purchase Orders, monitoring licences and supporting Project delivery through Entry Gate processes (DDaT). 

•    Maintenance of the Digital Team’s SharePoint page, promoting the teams’ capabilities and service offering across ECC and the OCC to support delivery of the Illegal Migration Act and Prime Ministers 10 point plan. 

•    Working with the Digital Designers, frequently out within business areas and IE Events to assist in the planning and organisation of logistics (Event recordings, photography, and podcasts etc). 

Essential criteria

Successful candidates will need to demonstrate:

• Proficient in the use of the Microsoft Office 365 suite and applications such as MS Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, and One Note.

• Ability to communicate effectively with a broad range of people orally and in writing.

• Good organisational skills.

• A good degree of flexibility with a record of working proactively.

• Experience of working collaboratively with internal and external delivery partners, building positive relationships to achieve mutual objectives.

Desirable criteria

• Experience in digital media, editing, filming, photography, or podcasts.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

As part of the application process, you will be asked to complete: 

• A CV detailing Job history and skills
• A statement of suitability (personal statement) (maximum 500 words)

Further details around what this will entail are listed on the application form.

The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.

For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement

The sift will be held on the statement of suitability (personal statement). The CV will not be scored.

If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based and behaviour-based questions. 

Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here.

For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links – Behaviours

Sift and Interview dates

Sift is expected to take place week commencing 15th January 2024.

Interviews are expected to take place week commencing 2nd February 2024.

We will try to meet the dates set out in the advert, however on occasions these dates may change. 

Interviews will be carried out via video. Candidates will be required to have access to:

• A laptop (personal or work) with a working webcam
• Good internet connection
• Skype for Business/Microsoft Teams

Note for Candidates

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.

If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.

Further Information

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to  bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

A location based reserve list of successful candidates will be kept for 12 months. Should another role or similar role become available within that period you may be offered this position.

When completing your application you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in. Candidates who are successful at Interview will be placed in order of merit per location and provisional job offers will be made in strict merit order per location preference. Provisional offers are made, as they are on condition that you successfully pass all pre-employment checks.

Are these Reserved Posts for UK Nationals only?

UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.

Part Time

If you are considering applying for part time hours, please contact HORCCampaignTeamIE@homeoffice.gov.uk to discuss your request as not all working patterns may be accommodated.

Flexible working

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity, by Spring 2024. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.