About the job

Job summary

This is an exciting role for a motivated and experienced leader within the newly created Illegal Migrations Operations Command (IMOC) working under Director General Stuart Skeates, Strategic Operations for Irregular Migration. 

The IMOC will work across the Migration and Borders system and the Home Office to implement and then operate the processes within the new Illegal Migration Act. 

For more information about working for the Home Office, please visit Home Office Careers website.

This role is within the new end to end case working function called Illegal Migration, Relocation & Returns Service which is currently being established. 

The casework command will be responsible for managing the cases of individuals who fall under the duty to remove, from point of claim to their relocation to a safe third country, the country of which they are a national, or one for which they hold a passport / identity document. It involves ensuring that we have the most effective systems to progress both cases in detention and those released into the community awaiting relocation or removal; removing legal barriers; that we continue to evolve our response to ensure it is digitised, efficient and continue to drive innovation.

This is an exciting time to join the unit which will be operational in line with the anticipated commencement of the Act.

Job description

Successful candidates will be working to a Senior Executive Officer to support the delivery of a new learning strategy for the new Illegal Migration and Returns and Relocation Service (IMRRS) which fully embeds a learning culture. 
Some of the key responsibilities include, but are not limited to: 

•    Drafting high quality and timely communications to learners across the Unit. 
•    Development and maintenance of training plans, working with teams and others to resolve issues and mitigate risks to training delivery.
•    Deliver face to face and virtual training to all grades relating to Illegal Migration casework and professional skills within the unit locations of:   Belfast, Southport, Glasgow and Portishead. 
•    Undertake evaluation assessments of training materials and programmes, presenting effective data to help the team assess the effectiveness on the individual learner and implement changes using continuous improvement methods to ensure the programme remains fit for purpose.
•    You will curate, design and develop learning materials to help support in the development of new training initiatives. 
•    Work closely with internal stakeholders and external training providers to develop learning materials and programmes which are relevant and fit for purpose.
•    Provide on-going support to external training providers pre, during and post programme delivery.

The above is indicative, not exhaustive. To meet the needs of this evolving team you will be expected to work flexibly across the unit’s priorities.

Person specification

We are looking for candidates who are enthusiastic about learning and development and have a good knowledge of how learning can support operational businesses to improve performance. 
Candidates should be able to demonstrate sound interpersonal, communication and relationship-building skills.

Essential criteria

•    You will have experience as a trainer and/or within a L&D background who can deliver to internal audiences both face to face and virtually on new legislation that may be subject to change at short notice. 
•    Able to travel to locations within IMRRS (Southport, Bristol, Glasgow and Belfast) to deliver training and attend meetings with internal and/or external stakeholders when there is an in-person requirement.
•    Able to work remotely and on own initiative with minimal day to day supervision.
•    The ability to work within a fast-paced changing environment. 
•    The ability to work flexibly with resilience to adapt quickly to new demands to deliver high quality outcomes under pressure.
•    Strong written and oral skills.
•    Good interpersonal and presentational skills.

Desirable criteria

•    Able to work to tight deadlines to develop, draft and write training and training material to a high and consistent quality.
•    Are familiar with the Illegal Migration Act and how it applies across the unit. 
•    Have experience within immigration and/or case working.
•    A CIPD or training qualification 

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

As part of the application process, you will be asked to complete:

• A CV detailing job history/qualifications/skill
• A statement of suitability (maximum 750 words)
• Provide evidence of the behaviour Delivering at pace (250 words maximum)

Further details around what this will entail are listed on the application form.

The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.

The sift will be held on the statement of suitability (personal statement) and the lead behaviour ‘Delivering at pace’. The CV will not be scored. Links – Statement (Link opens in a new window).

However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement) only.

The statement of suitability will be scored first for all candidates.

Candidates who achieve the minimum pass score for the statement of suitability, will progress to a further sift where the behaviour Delivering at pace will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability will not have their behaviour Delivering at pace scored and will therefore only receive a sift score for the statement of suitability.

If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based and behaviour-based questions on all listed Behaviours (Links open in a new window).

Sift and Interview dates

Sift is expected to take place week commencing 14 March 2024.

Interviews are expected to take place week commencing 8 April 2024.

We will try to meet the dates set out in the advert, however on occasions these dates may change.

 Interviews will be carried out via video. Candidates will be required to have access to:

• A laptop (personal or work) with a working webcam
• Good internet connection
• Microsoft Teams

Further Information

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter

Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.  Applicants can discuss any specific questions with the Vacancy Holder.

Reserve List

Where a competition identifies more appointable candidates than there are available vacancies, a reserve list may be held for up to 12 months.

Whilst on a reserve list we may offer you an alternative similar role in the Home Office. Should you reject an alternative role, you will remain on the reserve list for the role you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.

Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.

Candidates Please Note:

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying and generating of examples/answers from internet sources including Artificial Intelligence. If any is detected the application may be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving civil servants. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.

If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e., outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to  bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.