About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Role title:    

Human Resources Team Leader

Team/Directorate:    

Judicial HRBP and OD&D Team

Overview of the role:    

Judicial Office Human Resources (JOHR) places Judicial Office Holders (JOH) at the centre of our service, ensuring we are visible, proactive as well as responsive, and that we collaborate with colleagues across the Judicial Office, and beyond to ensure we provide judicial office holders with excellent HR support and professional expertise.
JOHR supports the senior judiciary, leadership judges, and works in partnership with Her Majesties Courts & Tribunal Service (HMCTS) and Ministry of Justice (MoJ) to ensure the Lord Chief Justice and the Senior President of Tribunals have a properly resourced, visible and accessible HR service based on the needs of the judiciary.
With a passion for people/operational management and a desire to build an HR generalist foundation for a future career, the post holder will work within the Human Resources Business Partner (HRBP) function leading a team of HR Officers being first line support and initial contact for the Judiciary.  

Summary:    

The mission of the HRBP, Organisational Development & Design (OD&D) team is to provide professional and quality support, advice and guidance to judicial office holders by adding this value we further the delivery of justice. Our collaboration with wider Judicial HR, Judicial Office and HMCTS colleagues is key to support a common purpose to provide a seamless service to all judicial office holders.  We are proud to make a difference to judicial office holders through the service we provide.

Reporting to a HR Business Partner (HRBP) the post holder will need to be an agile, problem solver with an ability to collate data and report this into key areas of the organisation. Allowing for proactive assessment of JOH needs, and resources. 

The role involves a proactive approach to problem solving and finding solutions to HR challenges. With a detailed understanding of the judiciary and their unique position as office holders the role is key to enabling accurate interpretation of HR policy, and the delivery of HR processes to maintain sufficient support to the judiciary.  
 
The post holder will play a key part in the establishment of a recently established HR service, that acts as the first port of call for Judicial Office Holders. The HR Team Leader will be integral to managing first line support, and advising on questions or queries that need to be escalated to subject matter experts. 

Leading a team of six HR Support Officers, the post holder will build the knowledge and skill set of the team to ensure advice, and sign posting take places in a timely manner with accurate information shared. The HR Support Officers, through the MyHR system are responsible for the recording of all Judicial Absences, ensuring these are accurately recorded with the appropriate support provided. The post holder will be an integral link between the Judiciary and the HR Centres of Expertise and Operations teams working collaboratively to achieve effective outcomes.  

This is an ambiguous environment, and the post holder must be comfortable in problem solving, leading others, and garnering credible information from a range of sources to provide accurate advice. They must also be comfortable in using technology, and feel comfortable with learning how to use various digital systems. 

The role requires management of a team of administrative staff to ensure large volume tasks are completed, efficiently and effectively, which aid judicial office holders in completing their duties.
There is an expectation that the successful candidate will spend a minimum of 60% of their time in the office. The role requires occasional (broadly quarterly) travel to other parts of England including to London, Manchester and Leeds. Due to the nature of the role meetings may need to take place outside of core hours. There is an expectation of working flexibly around judicial office holder availability i.e. sometimes working pre court-hours from 8am, and post court-hours until 6pm. 
The post holder will either be based in London – Royal Courts of Justice, Manchester – Civil Justice Centre, or Leeds – Wellington Place. 

Responsibilities,Activities & Duties:    

•    Overseeing the HR triage service to judicial office holders.  This requires a keen attention to detail, and the ability to ensure information and advice provided is timely, and accurate. 
•    Leading a team of HR Officers, building the teams knowledge, and providing training.
•    Appraising, assessing, and adapting to a range of issues on a day-to-day basis and offering options to assist leadership Judges in discharging their pastoral responsibilities.
•    Build relationships and personal credibility with the judiciary.
•    Ensuring JOH’s receive a seamless service from the triage service, and that handoffs between support levels are appropriate.
•    The post holder will have autonomy to make decisions within their area of work, to deploy appropriate resources using initiative and in communication with their established network of contacts across the wider HR community.
•    Consider sensitive or multiple opposing opinions to establish facts; establishing the best approach; determining appropriate methodologies; analysis to ensure quality and application of results.
•    Exercise judgement, knowing when to seek advice and guidance from their management team as appropriate.  
•    Interpreting HR advice may require follow up questions, discussion or further investigation to understand the wider impact of the issue. 
•    Decisions might involve considerable discretion but will be constrained by policy and informed practice. 
•    Oversight of all record keeping, ensuring compliance with GDPR and data retention policies
•    Formatting and analyses of data, reporting this into areas of JOHR and wider allowing for proactive approaches to be taken.
•    Utilisation of software such as MS Excel and MS Power BI to analyse and report data in an accessible and understandable format.
•    Manage and maintain the technical requirements of the digital platforms that support the HR triage service. This currently involves managing automation using MS Power Automate.
•    Line Management of an administrative team, ensuring triage is delivered to an exceptional standard, in line with Key Performance Indicators
•    Successfully deliver high quality outcomes that meet judicial needs, identifying risks and resolving issues efficiently. 
•    Demonstrate commitment to continuous development, professional expertise and skill.

Behaviours & Strengths (for Recruitment/Success Profiles):    

Behaviours

Managing a Quality Service
Seeing the Bigger Picture
Leadership
Making Effective Decisions
If a large number of applications are received, the behaviours will be scored on the lead behaviour – Managing a Quality Service. 

Essential Knowledge, Experience and Skills:    

•    An ability to forge strong working relationships; being recognised as a trusted Advisor
•    Ability to lead a team of people to deliver a service 
•    Able to work well under pressure
•    Experience of managing change
•    Excellent communication skills, both in verbal and written formats, including the confidence to speak with authority when operating at a senior level.
•    Experience of working in an operational delivery environment and/or knowledge and experience of HR, or as a manager working with complex problems
•    Confidence when leading in an ambiguous environment
•    Willingness to learn digital maintenance and management to deliver HR service (currently Microsoft Office)

Desirable Knowledge, Experience and Skills:    

•    Understanding of the Judiciary
•    Knowledge and experience of using Microsoft Office packages to deliver HR service
•    Credible operational experience 

Technical Skills/Qualifications:    

•    Level 3 or 5 qualified / CIPD qualified or willing to work towards. This role can be linked to the HR Apprenticeship (Level 5) and as a route into CIPD qualification.

Security clearance required:    

Security clearance will include a requirement of CTC and DBS

If you have any questions about the role and wish to speak with someone, please contact Bethany.Cornish@judiciary.uk 

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £32,827, Ministry of Justice contributes £8,896 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.