About the job

Job summary

This position is based Nationally

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Job Title    HR Training Lead
Grade     HEO
Business Group    CS HR Casework – Supplied by MoJ Casework Team
Directorate    MoJ Human Resources
Team    CSHR Casework Team
Location    National 
Last Update    22/12/2023

Team Overview

Civil Service HR Casework Service (CS HR Casework Service) (supplied by MoJ) is the preferred supplier of HR Casework for small and medium sized Government Departments. To date, CS HR Casework Service (supplied by MoJ) is responsible for delivering a service to over 40 Government Departments, covering over 38% of the Civil Service’s headcount.
The Service is delivered both remotely and face to face. CS HR Casework Service provide professional advice and guidance on employment law, HR policy and non-transactional processes to managers for cases/queries within the scope of our service offering.
The service also provides a HR Technical Consultancy Service which delivers required outcomes as well as bespoke interventions designed to achieve sustainable high performance and cultural change.

These teams are supported by an Operational and Development and Project and Technical team. Together we are a high performing service which is recognised across government and through our many prestigious awards. 

Job Summary

The HR Training Lead will work within the HRTC Team. The HR Training Lead will have responsibility for the delivery of expert HR consultancy solutions to our internal and external clients. They will be required to proactively build and maintain strong working relationships with key stakeholders and partners within the CS HR Casework Team and across the Civil Service, to contribute to the design and delivery of people and organisational development strategies and the continuous improvement of the HR Technical Consultancy service itself. The management of change in support of the organisation’s strategic and operational plans is central to this role. 

Responsibilities, Activities and Duties

•    Contribute to the operational delivery and roll out of our HR Technical Consultancy service, working in partnership with a diverse group of stakeholders including MatchFit®, HR Case Managers and the wider HR Technical Consultancy team to achieve sustainable high performance and cultural change across our current and prospective client base.
•    Completion of a HR Case Audit and bespoke culture survey, highlighting trends relating to HR/ Casework activity at allocated business areas and identify key interventions that will cultivate sustained high performance and a cultural step change.
•    Build and maintain excellent relationships with clients, colleagues and stakeholders and third-party providers.
•    Lead on the delivery of HR Technical interventions either virtually or in person as required (full training provided). These interventions have been designed to help build management capability and confidence across a range of HR areas. 
•    Support HRTC colleagues with the delivery of the phenomenological interventions that are designed and tailored to each business area that uses the HRTC service (full training provided).
•    Responsible for keeping milestone plans up to date, capturing delegate feedback, producing dashboards, and presenting these back to clients.
•    Adopt a continuous improvement mindset by supporting with the review of existing interventions, as well as the design of new topics using learning and development best practice.
•    Contribute to the completion of the analysis and end of programme reports, making clear recommendations based on the information available to you e.g. statistics, observations, learning outcomes etc. 
•    Attend stakeholder review meetings, providing insight as required. 
•    Support the development and delivery of the CS HR Casework learning and development offering, working closely with stakeholders both internally and cross government.
•    Ad-hoc responsibilities within projects, different work-streams and other CS HR Casework teams.

Behaviours 

•    Working Together  
•    Delivering at pace
•    Seeing the Bigger Picture 
•    Communicating and Influencing
•    Managing a Quality Service 
Please refer to the CS Behaviours framework for more details at this grade:
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/717275/CS_Behaviours_2018.pdf

Essential Knowledge, Experience and Skills

•    Presentation skills with ability to bring topics to life and engage participants
•    The ability to interpret and assimilate information - gathering facts, sifting information, and relaying information in an understandable format.
•    Experience of working with internal and external stakeholders (including sensitive and complex issues) – e.g. clients, senior stakeholders and HR Business Partners.
•    You will have strong face to face and video conference/telephone communication skills, with the ability to utilise active listening and influencing skills to achieve successful outcomes. 
•    The confidence to cultivate group discussion and challenge whilst maintaining the required pace of the session and remaining on topic.
•    Experience of working to deadlines – Critical for delivery of complete programme
•    Collaborating with colleagues and third parties to successfully achieve shared objectives 
•    Demonstrating resilience, adaptability, mental agility, and emotional intelligence
•    Foresight – (predicting likelihood, seeing, and escalating potential risks)
•    Experience of using the Eventbrite and the Microsoft Office 365 suite of products, including MS Teams, Excel, MS Forms, PowerPoint and SharePoint or aptitude to learn.

Desirable Knowledge, Experience and Skills

•    HR and Employment Law knowledge
•    Experience of facilitating workshops or the aptitude and ability to deliver them.

Qualifications

•    Minimum CIPD Level 5 or desire to work towards 

Security Clearance

•    At least CTC level clearance

Other

•    The job holder must be able to travel with some overnight stays required.
•    Meetings may take place throughout the UK.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £32,827, Ministry of Justice contributes £8,896 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.