About the job

Job summary

The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. 

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

The HR Systems and Data Team will be responsible for the application support and development of the new iTrent HR and Payroll System, enabling customers to make full use of the applications. HR Systems Team experts provide leadership and technical advice on system applications to customers, maximising productivity and performance of the system. The Team will lead and contribute to HR business improvement projects, HR system module implementation, and will identify opportunities for improvements to business activities and system processes.

Job description

Part of the HR Systems team focussing on HR Systems application support and maintenance, enabling customers to make full use of the applications on which service relies.

Responsible for providing HR Systems development and support skills, a point of reference and mentoring of colleagues across a grow range of key applications serving HR, maximising system productivity and performance, and ensuring the most effective and efficient use of the systems by the Parliament. Provide high level HR advice, guidance and support of HR systems.

Some of the responsibilities include:

• As the HR System expert, provide leadership and technical advice on HR applications to customers, maximising system productivity and performance, ensuring the most effective and efficient use of the systems.
• Lead on troubleshooting system problems and customer enquiries, following agreed procedures for system and incident management, including documenting actions and outcomes.
• Develop reports using varied report-writing or data extraction tools.
• Understand the broad purpose of the HR business area and develops HR applications service to advance the strategic objectives of the business.
• Technical Configuration and apply system enhancement i.e. user calculations, absence schemes, Payment and deductions codes.

Person specification

Criterion 1

Significant experience supporting relevant iTrent HR applications within a large organisation.

Criterion 2

Proven business analysis experience including process mapping, and requirements definition.

Criterion 3

Experience of leading on Database administration and understanding of data management.

Criterion 4

Excellent problem-solving skills in technical and service delivery environments using logic, knowledge and sound processes to analyse information and find solutions.

Criterion 5

Considerable proven experience in managing competing customer support and project priorities and collaborating with colleagues to ensure that targets are met.

Criterion 6

Significant development expertise of complex reports from HR systems using BI tools and techniques. Advanced Excel skills and a proven ability to handle and analyse large quantities of data.

Criterion 7

Experience of supporting iTrent HR Systems and MI reporting using Business Objects reporting suite.

Criterion 8

Act as a positive role model and promote the culture of House, maintaining principles of equality, diversity and inclusion at all times.

Benefits

Alongside your salary of £41,340, House of Commons contributes £30,178 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

CV & Supporting Statement – If you would like to apply for this role, please submit your CV and covering letter with a 500 word limit. 

More information on the role and the full criteria can be found in the Job Description. Please note candidates will need to have experience working in Itrent HR System.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.