About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

   

Visit our YouTube channel to watch the full series and come and discover your potential.

Are you looking for an organisation that cares about the work-life balance of its workforce?  

An employer who offers structured personal development, progression opportunities and outstanding training?  

Well look no further! At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.  

We do this by taking equality, diversity and inclusion into account in everything we do. Diverse perspectives and experiences are critical to our success and we welcome and encourage applications from all people from all backgrounds with the relevant experience and skills. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. What’s more, most roles offer hybrid working where you spend part of your working week at home giving you even more control over your work-life balance. 

Job description

This is an exciting opportunity to work within the operational security team, where you will keep our people, buildings, and assets safe and secure. You will work with other Estates colleagues within your building to achieve outcomes. You’ll use your knowledge to give advice and make decisions.

Person specification

Here are some of the things you'll be responsible for as our Regional Security Manager role: 
• Identify, record, and analyse all building related security risks; formulate mitigating actions and share with stakeholders, in line with the standard HMRC security templates. Identify and exploit measures to improve the security posture 
• Undertake Level One Security Assurance on the security supplier’s service provision in the form of monthly KPIs and associated checks to support contract management 
• Work with the Commercial Business Partner to support and progress initiatives and project work to maximise the security contract’s potential and efficiencies 
• Produce and maintain building security management documentation such as site-specific Risk Registers and local risk assessments and security reviews, formulating the Building Security Policy in line with the consistent national approach. 
• Undertake regular security assurance reviews to ensure standards are adequate and meet existing threats and emerging risks to the business.  
• Collaborate with the external security providers to ensure the effective and efficient delivery of physical security posture via the agreed site-specific assignment instructions: to include man-guarding, patrolling, reporting, incident management, after action reviews and escalations to the appropriate stakeholders. 
• Take the lead in dealing with operational security incidents in line with National Security Framework guidelines.  
• Collaborate and initiate security operations and activities with HMRC colleagues and outside agencies as appropriate. 
• Communicate security status, updates, actual or potential problems, to appropriate stakeholders, including in real-time dynamic situations during incidents . 
• Support and assist in emergency and contingency planning and management regarding operational security issues as the operational security subject matter expert (SME), liaising with other members of the Building Management Team.  
• Work collaboratively in partnership with the Incident Control Officer (ICO) for all sites in area of responsibility. 
• Proactively seek out and develop contacts and networks, internally (eg with customers/colleagues and other security subject matter experts, etc) and externally (eg with police, security professionals, neighbours, local contacts, etc) 
• Provide SME (Subject Matter Expert) advice and management overview of security provisions in additional sites within your areas of responsibility. 
• Raise and investigate all operational security-related Security Incident Reports (SIRs).  
• Chair After Action Reviews for incidents where appropriate, to identify lessons learned, consider the wider impacts (eg if there is a national impact) 
 
Essential Criteria 

• A working knowledge of operational security
  • Evidence of working with Suppliers & demonstrating strong supplier management skills
  • Demonstration of strong customer relationship management dealing with a diverse range of stakeholders 
  • A proven track record of operating at a tactical level, delivering Security Services across complex sites 
  • Proven track record of analysing and resolving problems, developing opportunities, and implementing innovate solutions/approaches  

Desirable Criteria 

• If not already held, you must be willing to obtain the following within 2 years of appointment:-
  BTEC level 5 in Security Management
  Contract Management Foundation Level 
  Threat and Risk Analysis Training Pathway incorporating NVQ Level 4 in Security Coordination and Design 

Benefits

Alongside your salary of £35,092, HM Revenue and Customs contributes £9,474 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply

As part of the application process, you will be asked to provide the following:

• A CV including your job history and previous experiences. Your CV will be scored.
• A 750-word personal statement.

Please note that your CV should be aligned to the person specification within the advert and the Specialist Knowledge & Experience within the role profile.

In your Personal Statement, please detail how your experience matches the roles and responsibilities outlined in the job description and how you meet any of the essential criteria mentioned, providing evidence where possible

Further details around what this will entail are listed on the application form.

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: ubsrecruitmentexcellence@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’ To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Sift

At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.

Interview

During the panel interview, your experience will be assessed, and you will be asked behaviour-based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. 

This is an example of a strengths-based question: 

“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?” 

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. 

Interviews will take place face-to-face.

Sift and interview dates to be confirmed.

Candidate Pack TO BE PROVIDED

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled in each location. If successful, you will be informed which locations are available when we reach your position on the merit list.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment Excellence Team via ubsrecruitmentexcellence@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Diversity and Inclusion

At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.

Diverse perspectives and experiences are critical to our success, and we welcome applications from all people, from all backgrounds, with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC and want everyone to feel valued and supported to achieve their potential.

Click here for more information on how we make this happen

Please note that following is optional and should only be included if additional security information is specified in the RAF/VIS or approval email – Insert for vacancies that require CTC

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Important information for existing HMRC contractual homeworkers

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. 

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.