About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Salary: London (within M25): £31,169 - £32,760 

These positions are available for external applicants as well as existing civil servants on level transfer or promotion.

New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Secondments and loans will be considered on an individual basis. 

Background: 

HM Courts and Tribunals Service is responsible for the administration of criminal courts, civil courts, family courts and tribunals in England and Wales working with an independent judiciary to provide a fair, efficient and effective justice system. Currently, HM Courts and Tribunals Service is embarking on a period of significant change which will require strong leadership in this critical role, operating in a culture of openness and honesty. 

The key purpose of the role is to    

• To support and assist the Building Management Delivery manager on health and safety matters to ensure that the RCJ group complies with HMCTS’s operational requirements.
• To provide real time advice, support and guidance to Senior Operational Managers and their staff to enable compliance with HMCTS’s security and safety policies and requirements.
• To monitor and assist with co-ordinating all health and safety activities within the RCJ, including providing support for specific threats, risks and incidents and assessments. 

Key responsibilities 

Administration

• Co-ordinate all information and evidence from the RCJ Group for the following:
• Reasonable adjustments;
• Personal injury claims;
• Quarterly and annual health and safety self-assessments;
• Health and Safety Audits on behalf of the Building Management Delivery Manager.
• Undertake and report on all assessments in the above areas and offer appropriate advice and support to their Delivery Manager.
• Oversee, support and, where appropriate, assist with incident and accident investigations of significant events which take place within the RCJ, producing lessons learned and providing the appropriate level of support to court staff to ensure future incidents are mitigated against. 

Operations and Drafting

• Support and assist the Delivery Manager, Operations Manager, Senior Operation Managers and their staff on health and safety matters and, where appropriate, identify, support and review elements of health and safety created by the undertakings of HMCTS, including risks faced and legislative compliance.
• Advise and assist managers and operational staff on safety risk assessments (which may include generic risk assessments and safety inspections) for staff, visitors and premises ensuring that safety risks are identified and evaluated regularly at the appropriate level and drive efficiencies by sharing significant findings and best practice across site; and
• Monitor and evaluate the progressing of personal injury claims, managed by HMCTS Security and Safety, made against HMCTS, ensuring the reputation of the Agency is maintained.
• Monitor and evaluate the progressing of workplace reasonable adjustments and bespoke applications for reasonable adjustments, managed by HMCTS Security and Safety, under the HMCTS Access to Work scheme.
• Support and assist the Delivery and Operations Manager with a full programme of building and management system inspections and audits to check compliance with safety policies and legislation, ensuring that each building’s arrangements are reviewed at least once every three years or sooner should the risk dictate.
• Report on action plans and the implementation thereof and quarterly self assessment reports arising from the above inspections/audits and policy requirements, ensuring that targeted advice, guidance and support is provided at local level where appropriate.
• Assist with the monitoring of the Safety performance of TFM providers and contractors in premises and work with MOJ Estates and Procurement and courts and tribunals to ensure compliance with HMCTS’s security and safety policies and arrangements.
• Liaise directly with TFM providers on site specific H&S issues including method statements and associated risk assessments. Give reassurance that the safety of HMCTS staff, court users, public and contractors has not been compromised by working closely with the TFM provider to comply with health and safety legislation. 

Processing and managing casework

• Assist managers and operational staff with safety risk assessments (generic risk assessments and/or safety inspections for staff, visitors and premises) ensuring that safety risks are identified and evaluated regularly at the appropriate level and drive efficiencies by sharing significant findings and best practice across site and other Regions; and
• Research and support personal injury claims, managed by HMCTS Security and Safety, made against HMCTS, ensuring the reputation of the Agency is maintained.
• Research and support workplace reasonable adjustments and bespoke applications for reasonable adjustments, managed by HMCTS Security and Safety, under the HMCTS Access to Work scheme. 

Calculations and analysis

• Produce monthly and quarterly trend analyses of safety incidents on OPTICS and accidents for consideration within Region.
• Communicate and implement local safety initiatives to resolve and mitigate against safety risks. 

Communications

• Advise and support managers and staff on safety issues as well as specific safety risks or incidents and accidents.
• Assist their Delivery Manager as “specialist” point of contact on RCJ for all safety matters with staff, judicial office holders, justice stakeholders and others when matters are beyond the competency of local staff and managers.
• Develop, implement and improve safety education and awareness to operational staff and stakeholders at Regional and Senior Operational levels.
• Manage expectations of all staff and senior Judiciary in relation to H&S compliance and in accordance to HMCTS H&S policy. Arranging support and information for Local H&S Officers and arranging training where necessary.
• Organisation of First-Aid sub-committee meetings. Ensuring First Aid supplies, training and sufficient appointed first aiders for the RCJ group rota are maintained as a legal requirement and in accordance with First Aid Regulations 

Representation

• Act as assistant professional support for the Region’s Health and Safety Committee and any other Committee arrangements so determined by the Operations Manager. 

Specialist roles

• Assist the leadership team, the Delivery Director and Operations Manager to embed the security and safety policies and procedures. This will include:
  • Disseminating security and safety policies and guidance and working to implement these effectively throughout the Region; and
  • Monitoring compliance, whilst providing targeted support and guidance in identified areas of vulnerability and non-compliance;
• Administering systems and processes for measuring operational compliance with relevant security and safety policies.
• Identify and investigate incidents relating to safety and security and draft relevant reports for review by management.
• Willingness to attend relevant H&S training including to include attaining a NEBOSH General Certificate.
• Carry out local training on an ad hoc basis in relation to Health and Safety. 

Accountability

• Reporting to the Building Management Delivery Manager. 

Other duties 

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. 

Essential Skills & Criteria:

• Experience of managing a team
• Knowledge of health and safety legislation
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills 

Operational Delivery in HMCTS 

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in 

• Face-to-face roles in HMCTS for example a court usher
• Contact Centre roles in HMCTS for example call centre advisers
• Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration 

Being part of the operational delivery profession means belonging to a cross-government community of people.  This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. 

Application Process: 

To apply for this position please complete the online application form, ensuring you provide the following: 

• An up-to-date CV showing your skills and experience. 

Please provide a 250-word statement against each of the following Behaviours (level 2):

• Making Effective Decisions
• Delivering at Pace
• Leadership 

If selected for interview, you will be tested against the above Success Profile Behaviours (Level 2): along with four Strengths. 

Interviews for this campaign will be conducted in person at a central London location. 

If we receive a large number of applications we may sift and decide who is invited to interview based on the lead Behaviour – Making Effective Decisions. 

Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 2), can be found at:

https://www.gov.uk/government/publications/success-profiles         

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition. 

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity 

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description. 

Working Hours / Pattern:

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.  

Location

This post is based in the Royal Courts of Justice, Strand, London, WC2A 2LL. Travel to other court sites across the region will be required. 

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £31,169, HM Courts and Tribunals Service contributes £8,446 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.