About the job

Job summary

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply.  We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system – a goal that everyone wants to achieve.  Whatever your role, you’ll be playing your part in creating new energy solutions that are great for customers, and great for the environment.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

Job description

The successful applicant will have a proven track record of leadership in a compliance environment. They will have a deep understanding of the regulatory requirements of the energy sector and will be able to develop and implement clear and transparent work objectives, milestones and success metrics in their area of expertise to oversee and co-ordinate successful team outcomes.

They will also be able to build and maintain strong relationships with internal and external stakeholders.

The Head of Supplier Compliance will be responsible for: 

• Jointly lead the ECO Scheme Compliance team to deliver an effective compliance programme.
• Provide clear and transparent work objectives, milestones and success metrics in your area of expertise to oversee and co-ordinate successful team outcomes.
• Collaborate closely with other teams to manage interdependencies, risks and resourcing to support portfolio delivery.
• Ensure there is a culture of continuous improvement, encouraging all team members and colleagues to identify and implement more effective ways of working.
• Demonstrate effective diversity and inclusive team management within their team and the wider organisation.
• Be an active member of the wider leadership team, contributing to a high-performing portfolio.

Ofgem also has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve.  Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.  

 

 

Person specification

Key Outputs and Deliverables

• Effective compliance and enforcement strategy and programme, holding suppliers to account to delivering their obligations and taking action if they fail to do so.
• Ensuring there is effective resource management – to deliver the work, support development and ensure there is resilience within the team.
• Manage effective and inclusive team resourcing and staff onboarding through close engagement with relevant Deputy Director, Workstream Managers, Heads of Professions, PDLs and HR Staffers to ensure best talent match to work needs.
• Provide expert guidance to help team members deliver, by building supportive, inclusive team environment based on trust-based relationships, transparency and inclusivity. Provide expert guidance and solutions to complex problems.
• Represent Ofgem with external stakeholders, such as the companies being investigated, as well as developing links internally with other teams across Ofgem.

In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below.

• Proven ability to motivate and lead a team to manage and deliver complex programmes of work to deadlines [Lead].
• Experience of working in a complex environment, acting as an internal expert – advising and challenging senior leaders on strategic and operational performance related matters.
• Experience in reviewing and improving processes.
• Develops, plans and delivers work outcomes, including clear and transparent work objectives, milestones and success metrics.
• Experience in building effective relationships successfully and influencing/challenging internal and external stakeholders, including in high pressure situations.

Benefits

Alongside your salary of £58,520, OFGEM contributes £15,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.