About the job

Job summary

Our People and Talent team support all of our departments globally offering support and advice through a structure operating model that enables great service to all.

The Head of People Operations will develop, lead, and empower a multi-functional team whilst proactively engaging with a multi-cultural organisation. The role spans the full breadth of People and Talent including, but not limited to, reward and compensation, pay including payroll, government insights, risk and audit, recruitment, employee relations, inclusion and diversity, benefits, organisational design, workplace health and safety and learning. A key focus will be to enhance our People service and functionality to the organisation, ensuring that it remains at the forefront of best practice through our People Operations and Business Partnering model.

The Head of People Operations is a credible leader with expert HR knowledge, and proven relationship building/management. They will lead our journey towards greater self-service, more automation, better data, and more standardised approaches to processes.

The post holder will engage and influence key stakeholders across all levels of the organisation and within our sponsor department providing strategic leadership to develop and deploy HR solutions across the full employee life cycle that enables high performance. 

Job description

Please refer to the job description.

Person specification

Please refer to the job description.

Benefits

• Flexible Working – We work to make flexibility a reality, and welcome conversations of flexible working from day one.
• Hybrid working.
• Annual Leave – You will get 25 days annual leave when you join, rising to 30 days after 5 years’ service plus you will get an additional 2.5 ‘Privilege Days’ each year.
• Generous Pension – We have a defined contribution pension scheme with a maximum employer contribution of 11% of the annual salary.
• Enhanced Parental and Family Leave Policies – – We provide enhanced family leave, offering up to 23 weeks paid leave for maternity and adoption for eligible employees.
• Commitment to Learning – We are committed to developing and supporting learning, and we have a wide internal L&D offer, with on the job learning opportunities, mentoring schemes, and formal training. We dedicate and provide a minimum of 5 days a year for employees to focus on their own learning.
• Bicycle Scheme loans.
• Eye Care Voucher.
• Staff discounts on VisitBritain Shops.

Things you need to know

Selection process details

Create an account on https://visitbritain.ciphr-irecruit.com/Applicants/vacancy and complete an application with personal statement highlighting your suitability for the role and submit it.

The shortlisted candidates will be invited to attend an interview with the selection panel.

For more information on our interview process, please navigate to - https://www.visitbritain.org/careers 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.