About the job

Job summary

This is a Nationally based role

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Head of Data and Business Intelligence

Location: National*

Closing Date: 7th March 2024

Interviews: W/C 25th March 2024

Grade: G6

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary: London: £70303 - £84825 (which may include an allowance of up to £14522). National: £66314 - £75810 (which may include an allowance of up to £1955)

Working pattern: Full time, Part time, Flexible Working, Job Share

Contract Type: Permanent

Vacancy number: 84641

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Head of Data and Business Intelligence here at Justice Digital, to be part of our warm and collaborative Strategic Initiatives team.

You will form part of a multi-disciplinary team responsible for the delivery of a range of outcomes in support of the wider Technology Services teams. You will play a key role and :-

• Work with the chief data officer to provide strategic oversight of data governance throughout the organisation.
• Set and monitor the adherence to data governance policies, frameworks and standards.
• Be accountable for understanding and managing the organisational data risks and issues, and co-ordinating with data owners to accept or resolve them.
• Act as a senior advisor across government on the best practice of data security development, in accordance with the data enterprise architecture
• Maintain effective long-term relationships at a senior level with important decision-makers and influencers.
• Advocate improved data risk management and practices within the organisation.
• Encourage better data literacy and understanding of data governance within the organisation.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

As a Head of Data and Business Intelligence you will be accountable for the delivery of complex programmes, projects, products and services that are being delivered by multiple teams or have high technical or political risk. You will be responsible for the Data and Business Intelligence (BI) function which is being set up to centralise the analysis of historical and current data and present findings in intuitive visual formats. An example of some of the things the team will be responsible for are:-

• Leading Enterprise Data Warehouse development, maintenance, and support.
• Leading Enterprise Data Modelling to support applications and self-service analytics.
• Leading Dashboard, Reporting, and Visualisation development.
• Leading Power Platform application development.
• Leading Analytics, deriving insights to inform decision makers and other stakeholders.
• Leading provision of a managed service to support projects and BAU activities.
• Leading governance of data quality across systems.
• Leading of implementing solutions to improve data quality in systems.
• Supporting the wider business with data and business intelligence.

Included in your role will be to lead on the:-

• Development and implementation of a robust and sustainable Data & BI Strategy, in line with the overall JD strategy.
• Development of a data-driven culture exploring opportunities to improve the use of data through new technologies and techniques.
• Development of an operating model which allows us to better utilise high-quality data and information for insight and service improvement.
• Development of Data Governance with a common set of standards, policies and security guidelines across the organisation.
• Documentation of data lifecycle processes and ensure data is appropriately classified Data Quality Work with Subject Matter Experts (SMEs) from around the organisation to define data quality business rules.
• Using appropriate tools, the monitoring of the quality of key elements of production data to ensure the organisation remains compliant and offers the best possible services.
• Regular reporting to the SLT on data quality metrics and action plans.
• Data Analytics Design, build and maintain a Data Warehouse solution for all core business data, with appropriate reporting, analysis and visualisation tools to meet business need.
• Designing, building and maintenance of suites of Key Performance Indicator (KPI) dashboards in support of senior level meetings as well as suites of standard operational management reports for business users.
• Production of scalable solutions which enable self-service reporting and analysis, providing knowledge sharing, training and guidance where needed.
• Management of all data analytics environments, both production and non-production, ensuring availability in line with business and project expectations.
• Implementation of best practice processes for the testing, deployment, release and cutover of any data warehouse or BI changes, ensuring new services are transitioned into support.
• Ensuring planned changes are appropriately governed, delivered with minimal disruption to business activities and are communicated effectively.
• Ensuring data security is designed, implemented, and maintained in line with business needs, with robust access management processes in place.
• Management of data analytics-related incidents, requests and problems, ensuring they are handled within SLA and to a high standard.
• Management of third-party partners providing development and support of data platforms and tools, holding them to account on performance.
• Management and support of a multi-disciplinary Data & BI Team, with varying levels of skills and experience, to deliver a consistent, professional, responsive, and cost-effective service for the business. Build and maintain strong relationships with senior stakeholders, working with them to help enable change through a cycle of continuous improvement.
• Representing the data workstream on project boards, ensuring the interests of on-going data services are factored into future aspirations.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Benefits

• 37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
• We are committed to nurturing our staff and provide lots of training and development opportunities with learning platforms such as: Linux Academy, O’Reilly, Pluralsight, Microsoft Learning, Civil Service Learning, GDS Academy, etc.
• 10% dedicated time to learning and development with a budget of £1000 a year per person
• Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)
• 25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings’ birthday. 5 additional days of leave once you have reached 5 years of service.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Wellbeing support including access to the Calm app.
• Nurturing professional and interpersonal networks including those for Careers & Childcare, Gender Equality, PROUD and SPIRIT
• Bike loans up to £2500 and secure bike parking (subject to availability and location)
• Season ticket loans, childcare vouchers and eye-care vouchers.
• 5 days volunteering paid leave.
• Free membership to BCS, the Chartered Institute for IT.
• Some offices may have a subsidised onsite Gym.

Person Specification

Essential

• Experience of technical leadership and management of enterprise level business intelligence and analytics function whose responsibility is to deliver (but not limited to)

o   Data Warehouse development, maintenance and support

o   Data Modelling to support applications and self-service analytics

o   Dashboard, Reporting, and Visualisation development

o   Power Platform application development

• Experience in leading analytics, deriving insights to inform decision makers and other stakeholders and implementing solutions to improve data quality in systems.
• Experience in leading the provision of a managed service to support projects and BAU activities, supporting the wider business with data and business intelligence and leading governance of data quality across systems.
• Experience of procurement and management of 3rd party suppliers for services and infrastructure and supporting the wider business with data and business intelligence.
• Experience with Microsoft Office 365 apps including advanced skills in Excel and proficiency in Power BI and working with unstructured and structured data reporting systems

Willingness to be assessed against the requirements for SC clearance

We welcome the unique contribution diverse applicants bring and do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

Terms & Conditions

Please review our Terms & Conditions which set out the way we recruit and provide further information related to the role and salary arrangements.

If you have any questions please feel free to contact recruitment@digital.justice.gov.uk

 

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £66,314, Ministry of Justice contributes £18,501 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit a CV and statement of suitability (approx. 750 words) which describes how you meet the requirements set out in the Person Specification above. Candidates who fail to submit both a CV and a separate statement of suitability will not be invited to interview.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Technical Skills, Experience and the following Behaviours during the assessment process:

• Managing a Quality Service
• Changing and Improving
• Working together
• Communicating and influencing

Your application will be reviewed against the Person Specification above by a diverse panel.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

In the event of a high volume of applications, a pre-sift based on the following criteria will be conducted -

• Experience of technical leadership and management of enterprise level business intelligence and analytics function whose responsibility is to deliver (but not limited to)

o   Data Warehouse development, maintenance and support

o   Data Modelling to support applications and self-service analytics

o   Dashboard, Reporting, and Visualisation development

o   Power Platform application development

You will also be required to develop and deliver a presentation on a topic which will be provided if you are successfully sifted through to interview.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.