About the job

Job summary

As Great Britain's regulator for the energy industry, Ofgem exists to ensure a safe, secure and sustainable energy supply to British households and businesses.

Join us in a pivotal role for analytical leader with a passion for shaping policies and driving impactful change. We’re seeking a dynamic individual to take on the brand-new role of Head of Analysis -within Ofgem's Affordability and Debt team As part of our collaborative and knowledgeable team, you’ll have the autonomy to shape how we approach analysis and impact assessments across a wide range of high-profile projects within our Markets directorate.

What will you be doing?

• Strategic Impact: You’ll play a pivotal role in shaping new policies that directly impact consumers. Your analytical insights will drive decision-making at the highest levels.
• Energy Market Expertise: Leverage your experience within energy markets to address pressing issues and drive innovation. Whether it’s optimizing resource allocation or identifying trends, your expertise will be invaluable.
• Team Leadership: Lead project and program teams, fostering a culture of excellence. Your ability to guide and inspire others will be critical to our success.
• Complex Problem Solving: Manage a wide-ranging area, tackling multifaceted challenges head-on. Your creative approach to analysis and cost-benefit assessments will be key.

What are we looking for?

• Proven Track Record: You’ve successfully led multiple analytical projects, even under challenging deadlines.
• Stakeholder Engagement: Experience providing analytical input to consultancy, government, policy, regulatory, or energy sector projects.
• Consumer-Centric Focus: Your work delivers tangible benefits for consumers, communities, and society.

We thrive on inclusivity and diversity at Ofgem, fostering a delivery-oriented environment that encourages collaborative efforts across a spectrum of professions and disciplines. Here, diversity is celebrated, innovation is nurtured, and creativity flourishes, making it an ideal space for you to excel and contribute.

This is an exciting opportunity to work in a high-profile environment where your efforts will directly impact millions of energy consumers. Your analytical skills will not only be put into action but will also influence the real world, shaping the future of the energy sector for the benefit of consumers and driving us closer to achieving the ambitious goal of Net Zero.

If you have a genuine passion for Net Zero and are driven to initiate positive change for consumers, then this is the role for you!

Job description

Now more than ever we need to go further and faster in pursuing the country’s climate goals and reduce our reliance on fossil fuels to protect ourselves from similar future price shocks. Such times require bold action. We are looking for people to meet the challenges we face head-on, and help us deliver a greener, fairer energy system.

You will be someone who:

• Thrives in an agile fast-paced environment with a proven background of delivering benefits for consumers, communities, or society in a role across policy development, regulation analysis or commercial analysis.
• Is interested in the energy sector, including understanding Ofgem’s role in protecting consumers, controlling prices and stabilising the energy market.
• Is a principal analyst who is enthusiastic and passionate about ensuring policy development is evidenced-based through robust problem identification, impact assessment and evaluation.
• Understands our culture of inclusion and encourages, supports, and celebrates the diverse voices and experiences of our colleagues, fuelling our innovation and ensuring we best represent the consumers and the communities we serve together.

Team purpose and role

The successful candidate will be deployed in the Consumer Protection and Retail Market (CPRM) Division which sits within the Markets Directorate. The successful person will be working on a new programme of work on Affordability and Debt.

While the energy market has stabilised and the energy price cap has fallen further, energy bills remain significantly higher than we have been used to. Many households have been struggling to pay for the energy they need, facing difficult decisions. Household energy debt has also risen to record levels. We are concerned about the impacts on consumers, and potential impacts on the wider energy market now and in the future.

To further examine issues around affordability and debt, we have issued a Call for Input to work out the steps that need to be taken to guard against the harmful impacts of future price shocks, to ensure that the debt burden doesn’t leave us with an unsustainable situation which will lead to higher bills in the future, and to look at how consumers can be better supported now and in the future as the market evolves.

In order to protect and support consumers, we will consider levels of debt being held by suppliers – both the short and long-term impacts – and agree actions that we need to take. We will also consider potential rule changes for supplier debt practices, building on discovery work carried out in 2023/24. 

Key Responsibilities and Outputs

• Provide leadership on what analysis is required to develop appropriate policy solutions and setting priorities for the team.
• Undertaking high quality research and proactively identifying applicable evidence and analytical methods that contributes to the development of the evidence base and impact assessment to support policy creation;
• Quantitative and qualitative analytical and commercial skills and/or the ability to analyse complex concepts and work with uncertainty to solve problems and contribute to effective policy recommendations, supported by understanding of the interactions between analysis and policy;
• Using data analysis, modelling skills and the ability to apply wider policy and strategic context to interpret and present clear, concise, and actionable information and insight to senior colleagues, decision makers and also non-experts;
• Engaging and collaborating with internal stakeholders, and other analytical and policy specialists where necessary, to scope and agree analytical input to develop policy options;
• Using your inter-personal skills working collaboratively with peers to support, quality assure, and build others’ analytical capability;
• Identifying opportunities to use analysis, including developing new frameworks or using established frameworks, to progress decisions.
• Looking both internally and externally to understand how work fits with wider priorities and how changes in economy and the energy sector impact workstreams.
• Effectively communicating the benefits, challenges and trade-offs from policy proposals to senior colleagues​, supported by modelling / data analysis;
• Working across teams to deliver the best available evidence and understanding of operational implications when developing and reviewing policy and developing close links to manage risks and issues.
• Engage with external stakeholders, including industry, consumer representatives and government, when collecting data and carrying out analysis.

Person specification

• Proven track record of leading multiple analytical projects with challenging deadlines (LEAD)
• Experience of providing analytical input or assurance into consultancy, government, policy, regulatory or energy sector projects that deliver benefits for consumers, communities, or society; (LEAD)
• Evidence of applying economics and competition analysis (including financial analysis) to relevant markets.
• Ability to build effective relationships with internal and external stakeholders that creates space for constructive, open, and transparent engagement;
• Excellent written and verbal communication skills that effectively communicate complex issues to non-expert audiences and internal/external stakeholders at a range of levels;
• Experience working collaboratively with a diverse range of colleagues, and actively contributing to a culture of inclusion;
• Experience of working within a team of analysts and supporting more junior team members’ professional development

Benefits

Alongside your salary of £58,520, OFGEM contributes £15,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your personal statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.