Head - Credit Data & Reporting
Homes England
About the job
Job summary
Help to Buy was a Government initiative designed to help customers to buy their first home. We have supported the purchase of more than 380,000 homes since launch the scheme was launched. Help to Buy is one of the UK’s largest mortgage lenders, we have more than 240,000 live loans, and a balance sheet of c£17bn.
Working in a team with Matthew Smithies – Our Assistant Director Portfolio Data & Analytics, the newly created role of Head of Credit Data & Reporting will play a critical role in supporting our customers, ensuring key initiatives are delivered and we continually improve our data and reporting. Working with internal and external stakeholders, you will use all available data to ensure we have accurate, consistent reporting, and can deliver planned enhancements to the Help to Buy Portfolio. You will also be responsible for bringing together two existing teams and an exciting opportunity to influence and shape the Help to Buy Portfolio as we move into a stewardship role.
Job description
The Portfolio Data & Analytics team are dedicated to delivering a first-class customer service, taking an innovative and creative approach to support both our customers, and ensuring value for money. Matthew believes in working in a collaborative way to foster good decision making and problem solving within their team. A key part of the role is working with Digital and Data colleagues, ensuring HtB data on the platform is secure, useable and we have the ability to share data with third parties.
This is a rare chance to shape the future of Help to Buy in a fast growing, national organisation with real social purpose. Working with key stakeholders across both Home Ownership and the wider Homes England Teams, you will ensure efficient, consistent and effective resolution of known challenges and the have the opportunity to help create improved customer outcomes.
Person specification
Whilst our day job is to deliver first class customer service to our stakeholders on Help to Buy, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate.
You'll be comfortable supporting the wider Help to Buy Directorate with complex data issues, aiming to improve the overall quality of our Data & Reporting to ensure we have a consistent and accurate view of our customers. You will balance the need for technical understanding whilst working with internal and external stakeholders to influence significant change.
Delivering on a mission as bold as ours isn’t always easy. You will be resilient and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Portfolio team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.
As an experienced Data and analytics professional you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.
Benefits
Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits.
Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.
These need to be balanced with business needs so they will vary from job to job. If you would like to know more please speak to the Recruiting Manager.
Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.
We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.
If anyone has any queries on any of these terms and conditions, please get in touch for further information.
Things you need to know
Selection process details
Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:
Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.
Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.
We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.