About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Governance Manager

The Criminal Injuries Compensation Authority (CICA) is an executive agency of the Ministry of Justice (MoJ). We receive over 30,000 applications a year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have suffered. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives.

We employ around 300 people and are based in Glasgow city centre, with excellent transport links. We are a small, engaged, productive workforce with a real sense of corporate community. We want to keep improving our services and the way we work to best serve the public, meet new challenges, deliver value for money and ensure CICA is a great place to work. 

These positions are based at Criminal Injuries Compensation Authority, Alexander Bain House, Glasgow, G2 8JQ. In early 2024 we will be moving to a nearby city centre office location. We are currently operating a hybrid working business model, where a typical employee works part of the week in office and the remainder from home. 

The Role

The Governance Manager role is a vital role within the organisation, responsible for delivery of a broad range of governance related activities. 

Post-holders will work closely with the Senior Risk and Governance Manager and other Governance Managers, to ensure good corporate governance is maintained throughout the organisation. This is a broad and varied role which requires collaboration with a variety of internal and external stakeholders. 

Duties and responsibilities

• Direct line management of a small team
• Compliance with Subject Access Requests and other data related requests
• Compliance with Freedom of Information Requests
• Review, action, and reporting of Fraud Referrals
• Investigation of Data Security Incidents and liaison with Data Security experts
• Assisting the Senior Risk and Governance Manger in the preparation of reports on risk and governance for the Executive Management Board, Strategy and Performance Board and Audit and Risk Committee
• Liaising with subject matter experts within the MoJ as appropriate
• Alongside other Governance Managers, post-holders may also act as secretariat for key governance forums including CICA’s Strategy and Performance Board and Audit and Risk Committee

Essential Knowledge, Experience and Skills

• Practical experience of applying General Data Protection Regulation (GDPR) and data protection principles including Subject Access Requests and Freedom of Information Requests
• Excellent organisational skills
• Excellent analysis and investigative skills
• Excellent written and verbal communication skills with an ability to explain complex information in a clear and simple way to a variety of audiences 

Desirable Knowledge, Experience and Skills

• Knowledge and understanding of risk management
• Previous experience in a governance related role 

Selection Process

The vacancy filling process involves 2 stages using Civil Service Success Profiles and will assess your Behaviours, Strengths and Experience. 

For the first stage of the vacancy filling process, please provide:

• A Statement of Suitability of no more than 1,000 words which demonstrates evidence of the essential knowledge, experience and skills for this role, including desirable knowledge, experience and skills where also met
• Please also attach a copy of your Curriculum Vitae (CV) 

If you are selected to progress to stage 2, you will be invited to interview where we will assess you against these behaviours:

• Changing and Improving
• Making Effective Decisions
• Managing a Quality Service
• Delivering at Pace 

The panel will explore your competence in respect of the essential and desirable criteria set out above. You will be asked behaviour-based questions to help the panel understand your capability and strength-based questions to explore your motivations relevant to the job role. 

Apply and further information 

Interviews are likely to take place in February at our office, Alexander Bain House, 15 York Street, Glasgow. 

Following the closing date, this job advertisement will no longer be available to view. You may wish to retain a copy for your records.

A reserve list will be created and will be valid for 12 months. If further vacancies arise for this or similar roles within the organisation, candidates may be appointed from the reserve list in order of merit.

We offer flexible working 7am – 7pm, Monday to Friday. This role is offered on a full-time (37 hours per week) basis.

For queries about the role, please email the Corporate Support Team at Corporate.Support@cica.gov.uk

Disability Confident

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. 

Reasonable Adjustments

Please tell us if you have a disability when you apply, and we can offer reasonable adjustments to help with the selection process. 

If you require any assistance at any time, please call 0845 241 5359 (Monday to Friday 8am-6pm) or e-mail MoJ-recruitment-vetting-enquiries@gov.sscl.com.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £32,827, Ministry of Justice contributes £8,896 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.