About the job

Job summary

About Risk and Intelligence Service (RIS)

Risk and Intelligence Service (RIS) is at the heart of HMRC compliance and enforcement activity. The purpose of the Intelligence team within RIS is to develop and enhance the intelligence picture of organised crime and serious fraud impacting HMRC. We then deliver quality intelligence products to drive decision making and compliance interventions to maximise our impact. 

We do this by:

• Collecting, collating, and exploiting intelligence to identify the greatest threats to HMRC and drive operational decision making.
• Providing information, intelligence & live operational support to HMRC teams, Law Enforcement, and international partners to increase their impact and effectiveness.
• Developing and delivering high impacting intervention opportunities to stop and disrupt serious non-compliance.
• Collaborating with national and international partners to increase our collective impact and capability.
• Fraud Reporting Gateway team assists in the delivery of this function.

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

The post holder will join the Fraud Reporting Gateway Team which is part of RIS Intelligence. The Fraud Reporting Gateway Team receives, assesses, and disseminates intelligence derived from Human Intelligence (HumInt) sources, including the HMRC Fraud Hotline to a wide range of customers. Human Intelligence (HumInt) is the term we use for someone who gives HMRC information about possible criminal offences, regulatory breaches, or non-compliance by a third party.

The information usually involves alleged wrongdoing and is a key source of intelligence for RIS.

The team’s activity supports HMRC and external partners with regard to tackling evasion, avoidance, serious non-compliance, and wider criminality. Such cases are expected to contribute to the strategic objectives in the Customer Compliance Group business plan.

Responsibilities

The responsibilities may include, but are not limited to:

• Supporting the HO managers to effectively manage the running of the HMRC Fraud Hotline.

• Supporting the AO grades with technical advice and decision making and be a visible leader.

• QA/QC responsibility for AO activity including feedback and development.

• Development of quality intelligence products, via the production and dissemination of Intelligence Reports, on individuals and/or organisations for criminal and/or civil intervention.

• Requirement to work flexibly and be able to organise and adapt your own workload to support priority projects/cases.

• You will be expected to play an active role in the day to day running, resource planning and development of the Team and undertake any other leadership tasks as directed by Management.

The post-holder will be working in a continuous improvement environment, working closely with others to share ideas and improve processes.

Please note that this is a customer facing role.

Person specification

• Recent knowledge and evidence of working within either the Criminal Justice or Tax compliance environment would be advantageous, however training is available.
• The ability to assimilate information quickly and prioritise tasks, being proactive, a good problem solver, sound decision maker and excellent communicator.
• Ability to demonstrate and role model, leadership behaviours and drive performance across the Team.
• The post holder should be well organised, able to manage a challenging workload with changing priorities and work independently to a high standard but also effectively as a member of the leadership team.

Essential Criteria

National Security Vetting (NSV) at Security Check clearance is essential for this role. 

If successful, a job offer will be conditional on currently holding or subsequently passing NSV at SC clearance level.

If you do not hold or are unable to obtain the required security vetting, we will withdraw the offer of employment. this is because you will not have met the conditions of employment for this role.

Benefits

Alongside your salary of £28,341, HM Revenue and Customs contributes £7,652 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

As part of the application process, you will be asked to provide a CV and a personal statement. Further details around what this will entail are listed on the application form.

Your 500-word CV should provide details of your last 3-year job history and include a brief description of your:

• Roles and responsibilities
• Skills and experience
• Key achievements/Deliverables
• Qualifications

Please match these to the job description and person specification.

Your 750-word personal statement should demonstrate how you meet the skills and experience set out in the job description and personal specification.

Please include examples of what you have done and how you achieved it.

Any additional wording will not be considered.

The selection panel will assess your CV and personal statement, to determine to what extent you have demonstrated the skills and experience set out in the job description and person specification.

We reserve the right to raise the score required at any stage of the process in order to manage numbers.

Interview dates to be confirmed. 

A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Eligibility

To check that you are eligible to apply, review this eligibility information

Important information for existing HMRC contractual homeworkers:

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Reasonable Adjustments 

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. 

If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible.

Diversity and Inclusion

At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.

For more information on how we make this happen, review this information on our culture and values

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. 

The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. 

Locations 

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

Security Update

For more information on the level of security checks we will carry out, review this information on security checks 

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting.

Further Information

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process. 

Duplicate applications for the same vacancy will also be withdrawn.

Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk

Problems during the application process 

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. 

If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact hmrcrecruitment.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.   

Please use the subject line to insert appropriate wording e.g. Please re-open my application - 339963 & vacancy closing date 26/02/2024. Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.