About the job

Job summary

At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.  

Are you seeking an opportunity to broaden your financial knowledge and expertise? 

Do you thrive in an environment which implements and steers change?

Do you have excellent attention to detail and the ability to deliver at pace?

If so, we’d love to hear from you! 

Job description

As our Finance Manager you will be responsible for ensuring effective operation and delivery of tasks and services that are delivered in line with the Agency’s business requirements, whilst supporting business improvements, efficiency process changes and new initiatives and projects. You will undertake a key financial role in a fast-paced environment, providing day to day financial advice to our stakeholders. 

We have 2 Finance Manager opportunities within Finance Operations Unit. Each will manage a small team and responsibilities will be the same but there are two teams that we are appointing into, the difference being the payment methods you will be working with. 

Finance Operations Order to Cash

• This role is responsible for the collection of £580 million in Direct Debit payments from commercial customers per annum. Manages the sales ledger and has line management responsibility of the Order to Cash team.

Finance Operations Reconciliation

• This role is responsible for the collection of £4 billion in card payments and the reconciliation of £8.2 billion in payments per annum. Manages Merchant Acquirer contract and has line management responsibility of the Reconciliation team.

This is a fantastic opportunity to develop your financial skills and experience and enhance your knowledge. You’ll have exposure to a wide range of stakeholders, enabling you to build relationships internally and externally.

We will help you to excel in your role. You will be trained on legislation and policies such as employment law and health and safety, so that you can confidently ensure your team can work with these effectively.

You will be supported to develop line management skills to enable you to become a strong team leader.

On an annual basis, we provide the opportunity for team members to apply to undertake an AAT qualification.

Responsibilities

Your Responsibilities will include, but are not limited to:

• Leading a team to support the achievement of targets and changes.
• Ensuring all systems are updated and reports produced where necessary.
• Providing business knowledge to programmes, projects, and units.
• Providing advice and information to Internal & External customers, building and maintaining strong and trusted relationships with a wide range of stakeholders.

For more information about the role, please refer to the attached role profile. 

Additional Information  

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’. 

This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues. 

Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process. 

Person specification

• To be successful in this role, you will have experience of working within a finance environment, and you will have managed change in a financial setting.
• You are organised and have excellent numerical, analytical and logical problem-solving skills.
• You pay great attention to detail to ensure information is accurate and consistent.
• With your excellent written and verbal communication skills, you will have the ability to adapt your delivery to suit a wide variety of audiences, maximising both impact and understanding.
• You can use your excellent stakeholder management skills to build trusted relationships at all levels internally and externally.
• You will display confidence and the credibility to support, listen and challenge and present complex financial information to a wide audience. 
• You will have the capability to prioritise and handle challenging demands, working under pressure to deliver results against deadlines.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues. 

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. 

• Best in class learning and development tailored to your role  
• An environment with flexible working options where we encourage a great work-life balance 
• Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme 
• 25 days holiday, increasing by one day each year up to 30 days pro rata 
• Access to the staff discount portal 
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff 

There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.   

 

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply  

As part of the application process, you will be asked to complete a CV and personal statement of up to 1000 words. Further details around what this will entail are listed on the application form.

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:   

• Working within a finance environment / a strong finance background.
• Managing finance change.
• Working with stakeholders and demonstrating excellent communication and stakeholder skills.
• Prioritising your workload and working within tight timeframes.

Click here for further guidance on writing a CV and personal statement. 

The sift is due to take place between 5th and 10th June 2024.

Interviews will be held week commencing 24th June 2024. 

This interview will be conducted on site, details of which will be provided to you should you be selected for interview. Please note there will be a Note Taker present via Microsoft Teams.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

•              An interview.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

For further information on Success Profiles visit our Careers website. 

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.