External Messenger
FCDO Services
About the job
Job summary
Have you ever thought about getting more from your career, and using your excellent couriering and driving skills as you work for a global organisation that delivers for the UK government and our international partners? A career where your work will help to protect and secure our vital mission. If you’re looking for your job, but bigger, this could be your next move.Job description
As a trusted government partner, we work on a huge range of projects, and help protect the UK’s interests around the world. We design and construct secure government buildings. We help earthquake-proof embassies. We courier diplomatic packages across continents. We keep complex projects on track, and on budget. We store visa applications securely in the Cloud. And a whole lot more besides. It’s important work, and you could take your career to new heights as you focus your talents on providing a service of the highest quality.Use all your skills as you support our global mission
When you join us as an External Messenger, you’ll have a vital role to play in the UK Government’s response to world events as you courier passports, visas and other important documents for our overseas network, support Ministers with the delivery and collection of their Ministerial boxes and perform a range of chauffeuring duties. Undertaking the full range of hands-on driving tasks, including loading, and unloading heavy items, you’ll have regular contact with high level officials and politicians, and visit some of the government’s most important buildings, sites and departments.
Committed to maintain the security and integrity of the consignments you’re responsible for, and dedicated to delivering on time and to the highest standards, you’ll follow our organisational guidelines and standards, and always maintain a safe working environment. You may be required to substitute for the line manager during their absence, work that will involve assisting with the production of rosters and responding to mailbox enquiries. We’ll also expect you to look after the vehicle you drive, including checking tyres, fuel, oil, water and its cleanliness and overall condition, and report any issues or defects to your manager.
Deliver a professional and adaptable service to our high profile stakeholders
With a strong customer focus, your positive, optimistic and ‘can-do’ attitude will allow you to work well under pressure and solve any problems that come your way. You could be chauffeuring some extremely important and high-profile passengers, so you’ll have highly professional, discreet and adaptable communication and interpersonal skills. With a clean UK driving licence, you should be capable of driving both cars and vans, and although an HGV licence isn’t essential, it could come in handy for some duties.
You should have a thorough understanding of driver regulations and the UK law for road users, and a good knowledge of the Greater London area would be an advantage. It’s also important that you’re computer literate and prepared to work within 24 hour, 7 day shift patterns, including public holidays and a 1 week night shift every 6 weeks.
Grow your career in the biggest way possible
When you join us, you’ll be contributing to protecting the nation’s interests at home and overseas – but how will we help you in return? As well as a competitive salary, generous holiday entitlement and Civil Service pension, we’ll also support your development with training opportunities to help you advance your career with us. Our offices have an on-site gym, restaurant and recently refurbished outside work space, and we offer interest-free loans on season tickets and bikes to help you get there. It’s a superb package of benefits as you help us to protect our assets around the world.
All our employees have to be security cleared before being appointed, so you’ll need to undergo a vetting process as part of your application. You can find out more about vetting on our website.
To find out more about us and what a career with FCDO Services can offer you, please visit: fcdoservicescareers.co.uk
It takes a diverse team to protect a diverse world.
The vital work we do takes an incredible community of colleagues with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.
London based posts attract a Location Allowance of £5,000 per annum.
FCDO Services are regulated by the Civil Service Commission.
Person specification
Professional and adaptable communication skills
Self-sufficient, adaptable, can use own initiative and asks for
help to resolve issues when required
Willing and able to work flexibly within established shift
patterns
External Messengers only:
Hold relevant driving licenses; max. of 3 penalty points for
driving infringements
Knowledge of UK law for road users and good understanding
of driver regulations
Benefits
Alongside your salary of £25,811, FCDO Services contributes £6,968 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Things you need to know
Selection process details
Shortlisting will be conducted against the Job Specific Skills, Knowledge & Experience outlined in the Role Profile.
Interviews will be conducted using a mixture of Behaviours and Job Specific questions.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).
See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.