Engineer Applications Operations
FCDO Services
About the job
Job summary
You’re a mid-level software systems engineer. You’ve worked in secure environments before. But now you’re ready for something bigger. A vibrant workplace. A vital role. And the chance to take what you do to the next level.Job description
Who we areAs a trusted government partner, we help to protect the UK’s interests at home and overseas. You’ll find us on every continent and in almost every country around the world. We help earthquake-proof embassies. We keep visa applications secure in the Cloud. We safely deliver diplomatic packages across the globe. We design state-of-the-art security systems. And right now, we’re growing our capability to deliver secure IT solutions to our government-level customers. So, this is your chance to do something that means more.
What you’ll do
In this role, you’ll help to build and maintain applications, check performance levels and the security of those applications. It’ll see you get involved in everything from installing secure software and working with the wider team on operating systems. You’ll investigate faults and advise on solutions. As well as resolving any issues, you’ll find room for improvement. You’ll also document information across the lifecycle, help with our on-call services, and share knowledge with your team. In everything you do, you’ll help us deliver outstanding customer service by building relationships and being reliable, responsive, and easy to work with.
What we’re looking for
We want to see that you’re invested in your own development. If you’re keen to become a database subject matter expert, we’ll support you with the training and learning opportunities to do just that. With a passion for technology and learning new things, you’re comfortable in a fast-paced environment. As well as Agile and ITIL Foundation Level Certification (or the relevant experience), it’s essential that you bring the relevant product certifications. You also have a strong technical understanding of hardware, software and systems. You’d also like to work in secure surroundings, and you bring some awareness of what this involves.
Why our people stay
There are so many excellent benefits from the moment you join us. We’ll invest in your training, growth and career progression, every step of the way. Then there’s all the benefits we offer. Excellent work-life balance. Flexible working opportunities. On-site OFSTED-registered nursery. Civil Service pension. And lots more. In short, it’s your job bigger.
What happens next
All our employees have to be security cleared before joining us, so you will need to undergo a vetting process if you’re successful in your application. This role would require you to undergo Developed Vetting (DV) clearance. You can find out more about vetting on our website. You can find out more about vetting on our website - https://www.fcdoservicescareers.co.uk/how-to-apply/
It takes a diverse team to protect a diverse world.
The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.
Hanslope Park based posts attract a Location Allowance of £1,750 per annum.
FCDO Services are regulated by the Civil Service Commission.
Person specification
Skills
- Programming and build;
- Systems operations;
- Asset and configuration management;
- Incident, Change and release Mgt
- Analyse, interrogate and evaluate data;
- Draft/author professional/technical documents;
- Interpret professional/technical documents;
- DDaT Role: Engineer – Application Operations
- Basic scripting , SQL, Oracle SQL
- Knowledge of Database architecture;
- Intermediate knowledge of relational Databases, SQL, MySQL, MariaDB
Qualifications, Knowledge and Experience
Essential:
- Agile & ITIL Foundation level / relevant experience;
- Microsoft role-based certification - Associate and relevant product certifications;
- Strong technical understanding of hardware, software and systems being supported;
- Significant experience in relevant roles, including technologies in an enterprise environment, and of working within a secure environment, e.g. MOD;
- Experience in a high-pressured, fast-paced team
Desirable:
- Experience of working within ITIL environments;
- Microsoft role-based certification – Expert;
- Experience of working with relevant technologies and/or systems;
- Experience of relevant tools, such as ServiceNow;
- Working knowledge of relevant components, devices, processes and protocols;
- Strong numerical and analytical skills
Certifications:
- Microsoft Certified Database Administrator (MCDBA)
- Developing SQL Databases
Benefits
Alongside your salary of £35,510, FCDO Services contributes £9,587 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Things you need to know
Selection process details
Shortlisting will be conducted against the Job Specific Skills, Knowledge & Experience outlined in the Role Profile.
Interviews will be conducted using a mixture of Behaviours and Job Specific questions, presentation or job specific exercise.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.