About the job

Job summary

As Great Britain's regulator for the energy industry, Ofgem exists to ensure a safe, secure and sustainable energy supply to British households and businesses.

As External Communications & Stakeholder team leader, you will be responsible for leadership, development, and delivery of communications and engagement activities. You will lead a team who connect directly with a diverse group of stakeholders, including energy suppliers, trade associations and local authorities. You will also use your experience of different communications disciplines to think creatively about how we reach our audiences, including through traditional and social media. 

You will manage a team within the wider Delivery & Schemes communications team, which promotes Ofgem’s role in delivering environmental and social schemes – from insulating the homes of those living in fuel poverty, to helping people install low carbon measures like heat pumps in their homes, to supporting more green energy generation via renewables. 

You will provide professional guidance to the Delivery & Scheme’s board and Senior Leadership team on strategic communication and stakeholder engagement, as well as wider reputational issues. You will be self-motivated and take responsibility for achieving communications and engagement outcomes and enjoy the challenge of a busy and varied leadership role.  

You will represent Delivery and Schemes within the stakeholder communications sub-profession, ensuring they are part of the corporate communications strategy and deliverables. You will be responsible for developing the wider communications team within Delivery and Schemes, reporting to the Head of Communications. You will support with building the team’s knowledge enabling them to achieve their objectives.  

Job description

We are seeking a candidate who has a proven record of successful leadership and effective experience in working closely with diverse colleagues. You will know how to lead and manage a fast-paced, customer-facing operational delivery team. You will be able to prioritise and manage resources to meet deadlines and KPIs. The Ideal candidate will have solid experience in professional specialism with a proven record of high performance and achievements from previous positions.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

If you're ready to make a transformative impact in the energy sector, apply now and become part of a committed team dedicated to a sustainable future.

Person specification

Key Responsibilities:

• This is a high-profile role leading a team within the wider Delivery and Schemes communications team, it will be responsible for external engagement for the directorate.
• Responsibility to represent Delivery and Schemes in the stakeholder sub-profession.
• Devising and delivering communications and stakeholder engagement strategies for Delivery and Schemes which are aligned with Ofgem’s Corporate Strategy and communications strategy. 
• Lead the Delivery and Schemes Stakeholder Engagement team building the culture, embedding new ways of working and ensuring they are a valued part of the communications profession and Delivery and Schemes directorate. 
• Play a leadership role within the wider Communications Profession, including developing and mentoring communications staff from across the organisation and leading multi-disciplinary teams to deliver key projects.
• The post holder should also have a strong track record of promoting diversity and inclusion through communications and engagement.

In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated below:

Essential Criteria

• Experience of devising and delivering strategic, multichannel communications strategies and plans, preferably in the GCS frameworks [LEAD].
• Must have a strong track record in thinking strategically and delivering long-term communications and stakeholder engagement to deliver against corporate priorities [LEAD].
• Advanced skills in both written and oral communication, presentation, negotiation, and collaboration, and a clear track record of campaign delivery.
• Effective at building strong, trusting, influential and effective relationships at senior levels internally and externally. 

Desirable Criteria

• Broad working knowledge of the UK’s political/regulatory landscape and the energy industry,
• Understanding of the importance of EDI and the role of communications and engagement in the EDI strategy.

Benefits

Alongside your salary of £45,614, OFGEM contributes £12,316 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.