About the job

Job summary

Do you have excellent interpersonal skills?

Are you a confident driver?

Have you got a can-do attitude?

We have an exciting opportunity for an Enforcement Support Officer to join our team. If you would like a job where no two days are the same and to also have the chance to make a real difference to Road Safety & Environmental Standards, we’d love to hear from you!

Job description

To provide support by means of stopping vehicles for other enforcement staff, thus contributing to the maintenance and improvement of Road Safety & Environmental Standards.

The role would require you to work to a 5-week rota consisting of early, late and night shifts, however you will be rewarded with an attractive allowance for this.

Responsibilities 

Responsibilities include, but are not limited to:

• Directing / causing vehicles to stop, using vehicles or other methods, to enable staff from the Driver and Vehicle Standards Agency (DVSA) to undertake road safety inspections.
• Contributing to the efficiency of roadside checks by making sure the equipment and vehicles are available and fit for use.
• Providing basic IT and clerical support during roadside checks, and other associated tasks.
• Carrying out minimum maintenance and upkeep of “High-Viz” vehicles (oil, water, tyre pressures & condition etc).
• Assisting in the administration of the check site by confirming staff resources are available.
• Assisting the Area Management Team in ensuring compliance with health and safety requirements.

For more information about the role and responsibilities please see the attached Candidate Pack.

Additional Information

To be eligible to apply for this role you must have a full, clean category b driving licence and can drive to a high standard.

The successful candidate must be able to pass the bespoke DVSA driving course designed for DVSA Enforcement Support Officers, failure to pass either element of the training may result in termination of your appointment.

The role can be physically demanding, including getting in & out of cars and sitting in cars for long periods.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Person specification

• To thrive in this role, you will have excellent interpersonal skills and a strong customer service focus.
• You are confident and can remain composed, expressing yourself in a clear and professional manner.
• You have the ability to multitask and relish a varied workload.
• You have a flexible, can do attitude allowing you to adjust to different environments and the requirements and strategic direction of the Agency.

About Us  

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• Make roads safer.
• Improve services for our customers.
• Make road transport greener and healthier.
• Harness the potential of technology and data.
• Grow and level up the economy.

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.

We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website. 

Benefits

• An environment with flexible working options where we encourage a great work-life balance.
• Exceptional pension with an employer contribution of an average of 27%.
• Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Latest IT and Tech devices.
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
• Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
• Wide range of discounts schemes on high street names.
• Employee assistance program for health and wellbeing.
• Cycle to work scheme and Gym membership offers.
• For more information see visit our careers page.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

As part of the application process you will be asked to complete a CV and Personal Statement. Further details around what this will entail are listed on the application form.

For your CV, please detail relevant employment history, which will help demonstrate and support your suitability for the role.

For your Personal Statement (max 750 words), please provide detailed evidence of when you have:

• Used your communication skills to engage others.
• Remained positive when adapting to change of working requirement or business need.
• Working effectively as part of a team while working toward a shared goal.

The sift is due to take place from 15th April 2024.

Interviews/assessments are likely to be held week commencing 29th April 2024.

We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

• An interview and a driving assessment.

If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events. 

You’re encouraged to become familiar with the candidate pack attached, as you may be assessed against any of the criteria recorded within. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.