About the job

Job summary

We are looking for an End User Device Engineer, with the drive and passion to make a real difference to help solve complex problems and help shape our society’s future.

With access to high-quality training and emerging technologies, on platforms such as Microsoft Intune and Jamf, you can build a rewarding, challenging and varied career. 

We will support you to achieve your personal ambitions, whilst delivering high quality work that has a positive impact for citizens, customers and staff.

Job description

Reporting to the Senior End User Device Engineer, in a small team of engineers you will:

• Ensure that software requests that have passed through the standard approval process are packaged ready for deployment within the DfT environment.
• Ensure that existing software packages within the estate, are subject to full life cycle management and updates are packaged and scheduled.
• Carry out comprehensive testing for large scale deployments, to ensure software and patches behave as expected.
• Interact with stakeholders across departments and will reach and influence a wide range of people across larger teams and communities. Having the ability to present technical information in a confident, clear, concise direct manner to a less technical audience.
• Take ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements.
• Provide technical support on incidents and implement changes for infrastructure and cloud technologies.

In return, we can offer you:

• Access to new and emerging technologies.
• Varied projects developed in a cloud-first environment.
• Support and investment to further your training and development.
• Flexible and hybrid working supporting a healthy work-life balance.
• Industry-leading pension and employee benefits package.

For a full list of duties and responsibilities please see the attached Role Profile.

Person specification

To thrive in this role, you will have strong problem-solving skills as well as a desire towards continuous improvement and development. 

You will be committed, innovative and driven, leading from the front by contributing to the development and continual enhancement of processes and services.

You will be able to communicate clearly with a wide variety of stakeholders, explaining the reasons for change and how to implement them, supporting individuals with different needs to adapt to change.

DfT: Digital Service

Find out more about what it's like working at DfT:Digital Service

Additional Information

A minimum of 60% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance. 

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities. 

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.

This includes:

• a generous annual leave entitlement
• attractive pension options with an average employer contribution of 27%
• flexible working
• good career development opportunities
• a variety of career paths
• inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to Apply 

When considering applying please look at how your experience relates to the role, and within your CV and Personal Statement please provide detailed evidence of the following: 

• Proven knowledge of software packaging and deployment within a Windows enterprise environment working with SCCM and Intune.
• Experience of one or more packaging solutions such as Pace, Adminstudio, Install Shield, etc.
• Demonstrable experience of MSI packaging.
• Proven knowledge of scripting with Power Shell.
• Good knowledge of Microsoft operating systems and related architectures.

Sift & Interview Dates 

The sift is due to take place w/c 12th February.

Interviews are due to take place w/c 26th February.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

The selection process will be designed specifically for the role. As a result, your assessment will include: 

• An interview

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. 

For further information on Success Profiles visit our Careers website.   

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.