About the job

Job summary

The DIO substitute accommodation officer is an exciting opportunity for a highly motivated individual with excellent communication and analytical skills and a passion for making a positive contribution to the lived experience of Service personnel.   This post focuses on reviewing, scrutinising and investigation of applications for accommodation.  The scrutinsation and approving of properties identified by the industry partner ensuring it meets the strict requirements.   Running reports, scrutinising and reviewing of case work and queries.

This position is advertised at 37 hours per week.

Job description

The DIO substitute accommodation officer supports the Substitute Accommodation Team (SAT) in ensuring the practical governance of Substitute Service Family Accommodation (SSFA) and Substitute Service Single Accommodation (SSSA) applications, investigation of case work and relevant decision making are made through 

• Using Microsoft products and Industry Partner information systems.
• Ensure Industry Partner conforms to JSP 464
• Regular engagement with Industry Partner, key stakeholders, and other teams within DIO
• Reviewing all applications and ensuring the details provided fully comply with policy.
• Scrutinisation and approving properties for the Substitute scheme.
• Reviewing case work relating to single and family applications and requests
• Delivering a high standard of service to the service personnel keeping them at the heart of that delivery
• Any other duties required, appropriate to the grade

Person specification

• IT/Microsoft Office (desirable)
• Some limited travel may be required 

Benefits

Alongside your salary of £24,040, Ministry of Defence contributes £6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

The selection process will look at experience and behaviours, namely leadership and making effective decisions at the application stage and delivery at pace and managing a quality service at the interview stage.

CV: Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Personal Statement: Candidates will be required to provide a statement of suitability. (Word count 250)

At sift, you will be assessed against the following Success Profiles Behaviours: -

• Leadership
• Making effective decisions

At interview, you will be assessed against the following Success Profiles Behaviours:

• Delivering at pace

• Managing a quality service

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.