About the job

Job summary

The DIO Contract Assurance Officer is an exciting opportunity for a highly motivated individual with excellent communication and analytical skills and a passion for making a positive contribution to the lived experience of Service families. 

 DIO Accommodation manages, maintains and allocates c48,000 Service Family Accommodation (SFA) properties in the UK. The provision of high-quality homes for Service Families, and consequently settled and secure family lives for Service personnel, contributes significantly to the MOD’s operational outputs. Where Defence accommodation stock cannot support demand, accommodation is sourced in the private rental sector through the Substitute Accommodation Contract, delivered by our Industry Partner, Mears.  The Contract Assurance Officer works within the Substitute Accommodation Team which manages and processes substitute accommodation applications, communicating the requirement to the Industry Partner.

 The DIO Contract Assurance Officer supports the Contract Assurance Manager in providing assurance and governance of the Substitute Accommodation Contract. 

This position is advertised at 37 hours per week.

Job description

The DIO substitute accommodation contract assurance officer supports the Substitute Accommodation Team (SAT) in ensuring the practical governance of the substitute accommodation contract.  The tasks associated are: 

• Using Microsoft products and data provided by the Industry Partner; produce weekly, monthly and quarterly reports
• Carrying out assurance against Key Performance Indicators
• Ensure Industry Partner conforms to JSP 464
• Assist Assurance team with providing feedback on the performance of Industry Partner to senior management in monthly meetings
• Monitoring and reviewing complaints
• Uploading contract payments onto the Contract Purchasing & Finance system
• Completing assurance checks
• Regular engagement with Industry Partner, key stakeholders and other teams within DIO
• Any other duties required appropriate to the grade

Person specification

• IT/Microsoft Office (desirable)
• Some limited travel may be required 

Benefits

Alongside your salary of £24,040, Ministry of Defence contributes £6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

CV: Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Personal Statement: Candidates will be required to provide a statement of suitability. (Word count 250)

The selection process will look at experience and behaviours:

• Leadership
• Making Effective Decisions 

 The interview process will look:

• Delivery at Pace
• Managing a Quality Service

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.