About the job

Job summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe!

Learn much more about DIO in our Candidate Information Guide attached. 

About DIO

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Job description

About our Hard Facility Management team:

The Hard Facility Management (FM) team is responsible for delivering the Future Defence Infrastructure Services (FDIS) programme. Four new contracts worth £1.6-billion have been awarded to industry, delivering crucial building maintenance and hard facilities repair services across the UK defence estate.

Forming part of the first phase of the Future Defence Infrastructure Services (FDIS) programme, the contracts cover 31,000 units and will support facilities at more than 400 Defence sites across the UK, including RAF Lossiemouth, Catterick, Andover, and Britannia Royal Naval College.
 
The seven-year contracts include:

• Mitie: £160-million for facilities across Scotland and Northern Ireland.
• Vivo: £558-million for the central region of the UK including Wales, the Midlands and the North of England. Vivo has also been awarded a £336 million contract for facilities delivery in the South West of England.
• Vinci: £423-million for the South East of England.

The team currently amounts to over 30 staff within the Hard FM portfolio and have a number of great opportunities within Commercial Hard FM due to growth.

Why Join us:

As well as developing the skills to manage these wide and diverse requirements, you will have the opportunity gain strategic knowledge of estate management and the tools used to accomplish this.

This role will also provide you with the opportunity to gain significant insight and experience in statutory and mandatory compliance, reactive maintenance arising from statutory and mandatory inspections and tests, assurance, sustainability and management of change.

You will learn, develop and enhance commercial acumen in line with the commercial skills and competency framework by engaging in the annual delivery of the Command Infrastructure Delivery Programme (CIDP) and utilisation of alternative procurement routes (APR) out with FDIS for bespoke Hard FM delivery. Currently, CIDP annual expenditure is £100M per region and you will have the opportunity to work towards managing, overseeing and delivering procurement activities in collaboration with the FDIS Contractor, Regional Delivery, Finance, and the Customer.

DIO’s mission is to Be proud; Be challenged; Be unique.

To enable this, DIO recognises that a diverse workforce is at the heart of different insights, ideas and innovation. A workforce diverse in background and life experience produces trusted public services and better decisions. We want our people to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient, and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

To enable this, DIO commits to offering its employees:
 
·    The ability to obtain industry recognised qualifications supported by DIO
·    Free membership for professional qualifications including CIPS
·    Professional and Personal Development of skills
·    Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
·    Opportunity to join 6 networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers
·    Opportunity to drive and embed sustainable practices and solutions through delivering and managing sustainable procurement for Defence estates

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique

Person specification

As a Commercial Practitioner in the Hard FM team:

You will be expected to engage daily with all customers and be a key stakeholder in representing Commercial DIO at strategic meetings with regional delivery colleagues, finance and customer support teams.

Alongside this, you will be expected to deliver the DIO Commercial Strategy by working in a transparent and consistent manner where you will gain a greater knowledge and understanding of the needs, expectations and priorities of our customers and suppliers. This in turn will drive value and deliver competent solutions to customer challenges.

Contract management will be a key element of this role, and you will be expected to ensure the core services required to keep the estate safe, legal, and operational are delivered to exacting standards by adhering to monthly performance management models.  

Delegation of authority, where it benefits the individual and the organisation, is the key to success within the Hard FM Commercial team and in time you will be expected to take the lead and become the Commercial lead and point of contact for regional delivery colleagues within several Service Delivery Areas (SDAs).

Responsibilities:

• Provide commercial support to the annual Command Infrastructure Delivery Programme (CIDP)
• Commercial management of the FDIS contract and ensuring core services are delivered in a timely manner and to required standard
• Performance management and measuring and reporting of contract KPIs to both internal and external bodies
• To ensure our suppliers are tasked and paid accordingly by building and maintaining capability in use of our primary electronic management systems (IMS and CP&F)
• Provide commercial advice and guidance to all DIO’s customers as necessary

Essential Criteria:

• You must become a qualified Commercial Officer to Practitioner Level within 18 months of joining the organisation. This means you will have to study to achieve CIPS Level 4, and sit a MOD accreditation panel
• Ability to undertake travel to UK establishments on occasion
• Strong analytical skills including the ability to quickly synthesize, distil and draw conclusions on large amounts of disparate data

Benefits

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework and Commercial Skills and Competency Framework to assist you in the demonstration of your skills and experience.
 
Your suitability for the role will be assessed using the Success Profile and the Commercial Skills and Competency Framework elements that have been chosen for this campaign. Each element will be scored accordingly and the successful candidate will be appointed on merit.
 
Please provide your evidence using the STAR Technique using the attached information on how to apply.
Situation: Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand.
 
Where are you?
Who was there with you?
What had happened?
 
Task: The recruitment panel will want to understand what you tried to achieve from the situation you found yourself in.
What was the task that you had to complete and why?
What did you have to achieve?
 
Action:  What did you do? The job holder will be looking for information of what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use “I” rather than “we” to explain your actions that lead to the result. Be careful not to take credit for something that you did not do. 
 
Result:  Don’t be shy about taking credit for your behaviour. Quote specific facts and figures easily understandable.
 
What results did the actions produce?
What did you achieve through your actions and did you meet your goals?
Was it a successful outcome? If not what did you learn from the experience?
 
Keep the situation and task parts brief. Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths.
When providing your evidence please ensure that you avoid acronyms and company specific jargon.
 
At application you will be assessed against the following:

Experience: 

• CV - detailing Job History, Previous Skills and Experience
• Personal Statement - 

  As part of the application process, you will be asked to provide a Personal Statement of 500 words, the purpose for this, is for you to showcase your relevant skills and experience against the job requirements.

  The statement is your opportunity to give examples of how you fit the requirements of the role.
    
  When writing a personal statement it is important that you:

  •Read the job specification so you are clear about the job requirements
  •Outline the skills and experience that you have that are relevant to the job and use examples to help demonstrate this
  •Keep to the word limit, if your statement is too brief it will not provide the required depth of detail and evidence to be assessed fully  
  •Please do not use acronyms 

Technical: Commercial Skills and Competency Framework - Practitioner Level

• Section 2-Sourcing-3.Executing the sourcing strategy-Developing the sourcing strategy

Please review the Commercial Skills and Competency element that we require evidence on, please ensure that you review and understand the description of this testing element at Practitioner level. We require you to provide evidence and a demonstration of specific skills, knowledge or transferable experience. This will allow you to provide evidence to show a more rounded picture of your suitability for the role.

At interview you will be assessed against the following:
 
Behaviours: 

• Leadership
• Delivering at Pace

Technical: Commercial Skills and Competency Framework Practitioner Level 

• Section 2-Sourcing-3.Executing the sourcing strategy-Developing the sourcing strategy
• Section 3-Contract Management-1.Contract Management Principles-Understanding Contract Management
• Section 3-Contract Management-3.Contract Performance Management-Measuring and Monitoring Contract Performance

We want to offer opportunities to all who are successful at interview for our roles, but this isn't always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order.

Application sifting is scheduled to take place on week commencing: 22/01/2024 

Interviews are currently taking place remotely through a digital platform, this will be confirmed with the successful candidates who are invited to an interview and will be conducted week commencing: 29/01/2024  

A minimum of 2 full working days’ notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs. 

To assist with your application please find attached below:

1. DIO Candidate Information Guide
2. DIO Candidate Information Guide - Accessible Version
3. Commercial Skills and Competency Framework

For help and support with your application check out our

Civil Service Careers Homepage and the How to apply section

Civil Service Careers

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Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.