About the job

Job summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK’s largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!

If you are suitably experienced in Business Support and are looking for a new challenge in working within a motivated and professional team, then DIO Estates is for you! Through collaboration with Military colleagues on one of the largest estates in the country, with an extensive overseas portfolio, you will have the opportunity of working on a diverse range of exciting, interesting, and often-challenging projects of National Interest in support of the UK Defence Mission.

This position is advertised at 37 hours per week.

Job description

The Roles

DIO Estates currently have a vacancy for an experienced administrator to work within one of our divisions within the Estates department as a Business Support Assistant Manager. You will be involved in a wide range of exciting and interesting work, delivering challenging and varied business support work streams.

The successful candidate will be allocated within one of the following roles:

Safeguarding Assistant Manager: Responsible for managing the safeguarding process. Overseeing and delivering the programme, liaising with customers and external stakeholders. The role may hold Line Management responsibility.

Business Support Team Assistant Manager: Overseeing and delivering high-quality administrative and office management to their Team and wider Estates Divisions. Working within a in a fast-paced environment the role will manage work streams, prioritise tasks. 

This is an exciting opportunity to join the established DIO Estate Business Support Team of highly skilled Administrative Officers and Managers, delivering support and advice to the Estates Team’s Surveyors, Managers, and wide range of customers.

DIO Business Area – Estates

The Defence estate is one of the largest landholdings in the UK and covers an estimated 1.8% of the UK land mass (200,000+ ha). This is complemented by a significant UK Defence presence overseas.

Estates are the in-house real estate team within the DIO (part of the UK Ministry of Defence) supporting infrastructure needs across a high-profile Public Estate. We acquire, manage, safeguard, and dispose of Defence real estate. Our unique customer knowledge and insight of the Defence Estate enables our in-house team of property professionals to provide in-depth advice to our Military customers.

The Teams

Safeguarding team: The Team are the MOD lead for the formal consultation process through which MOD are engaged on with development proposals, these range from house extensions to nuclear power plants, solar farms to oil rigs and offshore wind farms. Covering the whole of the UK we provide advice to operational overseas sites and on relevant requirements to guide MOD on the development on existing sites. We enable a more effective use of the retained estate and the disposal of MOD sites without compromising capabilities, estate acquisitions, safeguarding new technologies, assets, and capabilities.

Business Management Team (BMT): The team are accountable for the business and admin support to all Delivery Teams in Estates. The BMT has Subject Matter Expertise (SME) in: Business Support, Recruitment, HR, Apprenticeships and Learning & Development.

Person specification

Main Responsibilities

Both roles provide a high quality administrative and business support service, including but not limited to:

• Management and overall co-ordination of administrative support to the Estates Division including overseeing programmes, work processes and assurance checks on a variety of office and business functions.
• Provision of business support services including data collection, management of electronic filing systems and other miscellaneous support work.
• Analysis of data and information, triage of work and engagement with relevant stakeholders.
• Problem solving and collaboration with team members and stakeholders to resolve issues.  
• Provision of excellent administrative secretariat support service, including for face to face and virtual meetings including organisation, minute taking and devising and monitoring action schedules.
• Communicating and providing advice, guidance, and support to customers and external stakeholders.
• Processing of electronic payments on MOD financial systems.
• Line management responsibilities.

Location 

The successful candidate will be expected to regularly attend their chosen office location and will involve weekly attendance to the office for face-to-face meetings and collaboration. Work location will be agreed once the successful candidate has been selected. Please confirm your location on your application form.

If travelling outside your base location for duty reasons, you will have access to flights, hire cars, rail tickets and overnight accommodation. You can also claim 45 pence per mile should you choose to use your own vehicle for business travel.

Where business needs allow, some roles may be suitable for a combination of office and home-based working.  This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments.  Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. 

Desirable Experience:

•    Working in a Defence environment

Benefits

Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Should we receive a high volume of applicants for this post we will long-list applicants based on an agreed long-list scoring benchmark. Should those at the interview threshold benchmark not be successful at Interview we will proceed to consider applicants who met the long-list benchmark. 

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

At application you will be assessed against the following:

Experience:

• CV including Job History, Full Qualification Details and Previous Skills & Experience: Please ensure that you explain all skills and experience that are relevant to the advertised role. 

Personal Statement:

• Please use examples to demonstrate relevant, suitable experience and knowledge at an appropriate level in:
  - Working in a fast-paced business management / administration team and a proven ability to problem solve and carry out or manage work to a high standard.
  - Experience of communicating with a wide range of internal and external customers and presenting information verbally and using IT tools.
  - Excellent IT skills and ability to use a range of Office 365 tools to manage work and present data professionally.

At interview you will be assessed against the above PLUS the following:

Behaviours:

• Leadership
• Working Together
• Delivering at Pace

We want to offer opportunities to all who are successful at interview for our roles, but this isn't always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order.

Interviews are currently taking place via Face to Face or remotely through a digital platform, this will be confirmed with the successful candidates who are invited to an interview.  

A minimum of 2 full working days’ notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs. 

To assist with your application please find attached below:  

1. DIO Candidate Information Guide 

For help and support with your application check out our Civil Service Careers Homepage and the How to apply section .

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.