About the job

Job summary

We are looking for a Digital Procedural Services Manager to join the Journal Office in the House of Lords. In this role you will directly support the sittings of the Chamber and Committees of the House, ensuring digital systems are in place and requirements are clearly understood and communicated.

 

You will shape and be a part of the ongoing digital innovation in this area, ensuring development, delivery and maintenance of the systems that support the core work of Parliament. You’ll support the implementation of new technologies, embedding process change while advocating for and designing the vision of the digital future of the House of Lords.

 

We support hybrid working and you will be able to work three days from home and two days on-site at Parliament. This is an exciting opportunity for someone who enjoys working in a dynamic, evolving digital environment and who has the ability to build strong networks and relationships with stakeholders across Parliament and beyond.

Job description

You’ll be accountable for –

• Along with the Head of Digital Procedural Services, jointly developing and implementing a strategy to support the uninterrupted delivery of Lords digital priorities.

 

• Developing spending proposals and related project documentation and advising and supporting governance boards and steering groups.

 

• Representing the House of Lords Administration in meetings with the software development team in the Parliamentary Digital Service (PDS) to advocate for House of Lords requirements, establishing tactical priorities, proposing and implementing solutions and alternatives to help resolve any outstanding issues and ensure robust communication.

 

• Ensuring that development work is appropriately prioritised and delivered in line with the Administration’s overall digital objectives.

 

• Developing and delivering solutions and alternatives to the issues presented by business system failures on a tactical basis, often in a time-critical environment.

 

• Facilitating effective communications between PDS software engineers and House of Lords colleagues in the resolution of any business system issues.

 

If this sounds like something you would like to hear more about, please apply below.

Person specification

What we’re looking for -

• Problem Solving: Analytical, critical thinking and problem-solving skills; observing and interpreting evidence; the ability to master and develop new concepts quickly; and a high level of administrative and organisational ability.

 

• Communication Skills: Excellent written and oral communication skills, including the ability to flex and adapt approaches to fit the needs of the audience, and to facilitate group discussions

 

• IT Skills: Strong understanding of the transformative potential of digital to deliver customer satisfaction

 

It would be even better if you had or if you’re willing to learn…

• Suitable digital project/programme management and/or business change qualifications, such as PRINCE2, MSP or ITIL.
• Experience of operating within a project/programme development environment
• An appreciation of the broad parliamentary context

 

Please see the full list of competencies and requirements on the attached job description.

Benefits

What you’ll get in return

• 30 days annual leave (increasing to 35 after one year’s service)
• Generous pension scheme
• Discounts from well-known brands and retailers
• Parliamentary health and wellbeing programme
• The opportunity to witness history in the making.

The work we do is vital to House of Lords and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:

• Make laws
• Check and challenge the actions of the government through questions and debates
• Investigate public policy and provide a forum of independent expertise

Things you need to know

Selection process details

Please complete your online application by 23.55pm on Sunday 17th March 2024.

If you require any reasonable adjustments during the application process, please contact hlrecruitment@parliament.uk or call 0207 219 5973.

Job offers are standardly offered at the minimum of the salary range

The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status. The Administration will also consider flexible working arrangements and reasonable adjustments.

We welcome and encourage job applications from people of all backgrounds. For this role we particularly welcome applications from groups which are currently underrepresented within the team, including applications from Black, Asian and ethnic minority candidates and candidates with disabilities.

 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.