About the job

Job summary

Do you have good communication skills?

Do you enjoy analysing information and data? 

Can you draw conclusions and give recommendations based on what the data is telling you?

If this sounds like you, then please apply! 

DWP Digital are looking for people to join their Business Management Teams as a Performance & Planning Manager.

Business Management teams are at the very heart of enabling the organisation to run effectively and deliver successfully. They are fundamental in planning Digital Group’s business objectives, establishing clear connections between planned activity, the resources it uses and the funding it consumes – driving strategy and more effective decision making.

As a Performance & Planning Manager you will be part of a team providing essential business management services to help measure and drive better performance. This includes the effective management of workforce planning, demand and recruitment governance, risk and audit management, business planning, financial assurance and compliance.

Job description

As a Performance & Planning Manager you will be responsible for leading and reporting on one or more of the following areas depending on the team you are assigned to:

• Business Planning

Contribute to the design, develop and communicate a multi year business plan to achieve key strategic benefits including tracking and monitoring of those outcomes.  Develop and monitor the delivery of tactical and strategic plans across a wide range of stakeholders.  Work closely with Senior commercial and financial stakeholders to understand the commercial and financial impact of the business plan.

•  Workforce Planning

Report to board level stakeholders on functional workforce plans. Lead on the design & implementation of a workforce plan, identifying demand and monitoring recruitment (supply) against the demand and budget.

•  Financial Planning & Assurance

Support the functional Director and Senior Leadership Team in the formulation and presentation of their long term financial requirements. Budgeting, forecasting and reporting to provide financial assurance on delivery of business outcomes.

•  Performance

Support the design & implementation of KPIs and Performance indicators to measure deliverables outlined in a business plan.

•  Risk

Management of strategic and functional risks ensuring mitigations deliver the desired outcomes.

•  Audit

Supporting the design and implementation of an audit plan ensuring delivery against that plan. Managing the agreement, tracking and achievement of audit recommendation outcomes.

 In addition, across all posts you will be required to:

•  collaborate with stakeholders to ensure continuous improvement of standards, processes and products.
•  Manage the design and building of reporting products including dashboards and scorecards to create impactful presentations and reports.

Person specification

The essential criteria are outlined in the selection process details.

If you would like to learn more about the role, please contact Victoria.robson2@DWP.gov.uk

Benefits

• An employer pension contribution of up to 27% For further information please click here.
• Annual leave rising up to 30 days, (based on your working pattern).
• Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
• Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed 

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Salary Information

Pay for this role is from £40,201 to £43,347.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement up to 1250 words.

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Ability to confidently analyse complex data, adding insight, draw conclusions and then present evidence based conclusions and recommendations which enable senior leaders decision making.
• Ability to manage own and team’s workload where there are conflicting demands and priorities whilst working in a high pressure, fast paced environment.
• Experience of negotiating and influencing stakeholders to achieve strategic objectives.
• Experience of problem solving, being able to identify business improvement opportunities and implement solutions to resolve

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.

You will receive one combined score for both your Employment History/CV and Personal Statement, which will be provided in your Personal Statement score.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Important Information

• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following Behaviours and Technical Skills:  You will also be assessed against Strengths.

Behaviours:

• Leadership
• Seeing the bigger Picture

Technical Skills: 

• Communicating Analysis and Insight: Turns complex data into compelling, clear and actionable stories. Presents analysis and visualisations in clear ways to communicate complex messages. Is able to communicate negative and positive information to stakeholders. Able to give tactical and strategic recommendations. 
• Relationship Management: Influences stakeholders and manages relationships effectively. Builds long term strategic relationships. Facilitates and delivers the business outcomes.

Interviews will take place from Early March. 

After interview, a single merit list will be created and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

If more candidates meet the required standard at interview than there are posts available, posts will be offered in strict merit order and a reserve list will be held for a period of up to 6 months from which further appointments may be made (for the same or similar roles). if this applies to you, we’ll let you know via your Civil Service Jobs account.

Further information:

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. 

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

A reserve list may be held for a period of 6 months from which further appointments can be made.

Reserve list candidates will be posted in merit order by location.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.