About the job

Job summary

The Integrated Corporate Services (ICS) is a new shared corporate service, launched in July 2023. It will provide corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT).

Our team of just over 300 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field.

Our Inclusive Environment

We are building an inclusive culture to make the Department a brilliant place to work where our people feel valued, have a voice and can be their authentic selves. We value difference and diversity, not only because we believe it is the right thing to do, but because it will help us be more innovative and make better decisions.

We offer first-class flexible working benefits, excellent employee well-being support and a great pension. We are fortunate to have a range of excellent staff networks and are proud to be a Disability Confident Leader employer. We will support talented people from all backgrounds to build a career and thrive.

We actively welcome applications from anyone who shares our commitment to inclusion. We will fully support candidates with a disability or long-term condition who require adjustments in our recruitment process.

Find Out More

We regularly run events where you can find out more about the department and tips for the application process. You can sign up for upcoming events here: https://www.tickettailor.com/events/departmentforenergysecurityandnetzero?

You can also follow our LinkedIn Careers Page: https://www.linkedin.com/showcase/desnz-careers/

Job description

Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers.

The Business Partnering team within ICS Digital works in collaboration with DESNZ and DSIT business groups. We ensure that digital and technology challenges are supported throughout the lifecycle – from idea to delivery. We work closely with our digital specialists who perform a variety of roles, including Business Analysts, User Researchers, Delivery Managers and Development teams. 

Building a pipeline of future digital activity is a key artefact which this role will create - providing a holistic view of future needs across the Departments. This helps us plan future digital development and identify possible patterns and shared requirements between multiple customers. 

We collaborate with other teams across ICS Digital, including specialists to triage new ideas and the portfolio management team to take those ideas into delivery. 

Person specification

You will partner with senior leaders from across DESNZ and DSIT to understand their operational and developmental needs. You will: 

- Be the initial point of contact into ICS Digital.

- Act as translator and mediator for user and business needs.

- Be an advocate for the work of ICS Digital.

- Make recommendations to ICS' Triage and Portfolio Boards on new ideas for delivery.

- Attend business meetings and management forums.

- Provide communications and information for all related digital and technology activities.

- Ensure consistency in engagement across the business.

- Support business users, improving their understanding and capability in developing services and products which meet the government's Digital Service Standard.

- Make a positive impact on the business through reduction of costs arising from service issues, strive for increased efficiency, and improved communication through better understanding of users’ needs.

- Champion the departmental commitment to continual improvement.

- Provide advice and assistance to support colleagues in delivering tangible benefits to the user and the business.

Skills and Experience 

Essential Criteria:  

Ownership and Initiative : You take accountability for issues that occur and are proactive in searching for potential problems. You achieve excellent user outcomes. 

Relationship Management : You can influence stakeholders and manage relationships effectively. You can build long-term strategic relationships. You can facilitate and deliver business outcomes. 

Service Focus : You know how to maintain focus on the whole life of service delivery - from idea to operation. 

Service Reporting : You can produce relevant reports in a standard format in an agreed time-frame. You work with important stakeholders to discuss any changes in the reporting processes. You know how to add a commentary that provides an interpretation for the data set.  

Focus: You can identify and engage with users or stakeholders to collate user needs evidence. You define and understand research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes. 

Passion for Technology: You understand core technical concepts related to the role and can apply them with guidance.

Benefits

Alongside your salary of £50,305, Department for Energy Security & Net Zero contributes £13,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of the application process you will be asked to complete a CV and personal statement.

Further details around what this will entail are listed on the application form.

Please use your personal statement (in no more than 750 words) to explain how you meet the requirements for this role.

Applications will be sifted on CV and personal statement.

In the event of a large number of applicants, applications will be sifted on the personal statement.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour questions.

Interviewees will be asked to deliver a presentation; further details will be provided nearer the time.

Sift and interview dates

Expected Timeline subject to change

Sift dates: w/c 29/04/2024

Interview dates: w/c 09/05/2024

Interview Location: MS Teams.

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Further Information

Reasonable Adjustment

We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.

We fully support adjustments throughout our recruitment process and we encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.

We do not have an exhaustive list of adjustments that we support but just some examples include additional time to complete your application form, behaviour questions up to 72 hours prior to interview and having extra time at interview. 

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Department for Energy, Security and Net Zero  from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility https://www.childcarechoices.gov.uk

DESNZ does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home). 

DESNZ cannot offer Visa sponsorship to candidates through this campaign.

DESNZ holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk 

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.