About the job

Job summary

Are you looking to work in an enjoyable, vibrant organisation supporting high tempo maritime outcomes where no two days will be the same? We are recruiting for an engaging team player to join the key MOD Alongside Services staff, supporting all vessels using the Dockyard Port of Plymouth (Devonport Naval Base).

As part of the national endeavour to support ships, submarines of the Royal Navy, UK Defence, NATO and UK Allies, you will act as the Naval Base Commander Devonport’s (NBCD) representative for day-to-day management / oversight of all waterfront amenities, facilities and utilities provided to vessels alongside Devonport, or military vessels using the wider Dockyard Port of Plymouth (The Sound).

Through the Future Maritime Support Programme (FMSP), and other Defence contracts, to ensure certainty of delivery is routine so ships and submarines get out for operations on time, every time.
Represent the MOD to meet vessels on arrival.

Devonport Naval Base is the nerve centre for the Royal Navy in the South West. It supports operations around the globe and provides the ships, submarines, people, and equipment to deliver the UK’s Defence policy. Its mission is to meet the support and operating requirements for the Royal Navy and UK’s allies, from the South West, reaching worldwide. Devonport Naval Base is part of Navy Command within the MOD.

The MOD provides an excellent opportunity to develop skills through personal development and offers flexible working, excellent annual leave and maternity allowances and a very competitive pension scheme.

In Navy Command we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance. We also offer an impressive range of on-site facilities including a gymnasium, tennis courts and other sporting facilities and a children’s nursery.

This position is advertised at 37 hours per week.

Job description

The successful candidate will be gathering support requirements from vessels (ships and submarines), processing them and ensuring the local waterfront amenities, facilities and utilities are delivered on time, every time. The information comes in via military signal systems, emails, phone calls, verbal, Skype etc. It is processed, prioritised and passed to Defence contractors to deliver. The successful candidate will monitor, judge and assess the contractors for them to meet their contractual obligations and other legal requirements.

As part of the national endeavour to support ships, submarines of the Royal Navy, UK Defence, NATO and UK Allies, to act as NBCD's representative for day-to-day management / oversight of all waterfront amenities, facilities and utilities provided to vessels alongside HMNB Devonport, or military vessels using the wider Dockyard Port of Plymouth (Plymouth Sound).

To be accountable to the Devonport Alongside Services Intelligent Customer Team Leader for the provision of specialist advice and services in the complex, technical, and specialist area of supporting vessels alongside HMNB Devonport.

Represent HMNB Devonport at specialist conferences and/or meetings with external organisations. Build and maintain relations within the wider port operations sectors, and with other Naval Bases / dockyards.

By necessity more time is spent 'office based' (flexible working is encouraged); however, the successful candidate will also be expected to get out and about cementing relationships, networking and seeing operations first hand.

Person specification

The post holder will have proven ability to work with varying internal and external stakeholders, have strong verbal & written communication skills. The position requires an optimistic and enthusiastic people person who has a strong team ethic. A diplomatic team-player who can establish positive relationships and work collaboratively with stakeholders across the organisation and at all levels.  In return this role will provide you with the opportunity to expand your knowledge and develop your skills to a higher level.

Will possess the ability to work flexibly using own initiative, responding quickly and positively to challenges and changing priorities to meet tight deadlines in a constantly evolving environment.

Good organisational skills and the ability to develop and implement effective administration disciplines and processes.

Benefits

Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability of no more than 500 words providing evidence of experience relevant to the role.

You will be assessed against the following Success Profiles Behaviours at both application and interview:

• Communicating and Influencing
• Delivering at Pace
• Managing a Quality Service

Sift and Interview to be held at HMNB Devonport, dates to be confirmed.

Feedback will only be provided if you attend an interview or assessment.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.  

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.  

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.