About the job

Job summary

This is an exciting opportunity within a team where the successful candidate will help shape Delivery Workflow Management within the UK Security Vetting. You will have an influential role in building critical workflow management plans and reporting against those plans.

Job description

Key Roles and Responsibilities:

As a Delivery Workflow Management Officer, your key duties will include:

• Assisting on workflow planning, forecasting and reporting; providing a holistic view of workflow management.
• Assisting and/or leading on change projects for improvement in all areas of the business.
• Analysis of business data, identifying trends and risks; providing valuable bench marking as well as timely insights to various stakeholders.
• Facilitate balancing workflow across all products and work streams to achieve optimum results.
• Reviewing performance data to plan the management workflow.
• KPI monitoring and reporting.
• Proactive role in support of the design of new MI to support the planning and reporting requirements.
• Line Management responsibilities and acting as a role model to provide a continuous improvement and growth mindset.

Person specification

As a Delivery Workflow Management Officer within UK Security Vetting, we are looking for people who have the following expertise and attributes:

• A high-energy and proactive nature, with a positive can-do attitude, result-focused and an ability to multitask and meet stringent deadlines, with an ability to stay calm under pressure.
• A natural collaborator with an ability to establish and maintain effective relationships with internal and external stakeholders.
• A strong communicator, both verbally and written with strong attention to detail.
• Exceptional problem-solving and analytical skills with an ability to translate raw information into actionable strategies and plans.
• Good knowledge of forecasting and modelling techniques.
• Positive towards change and an aptitude for implementing improvements.
• Proficiency in Google Suite, MS Excel, Word, and PowerPoint to create visual and verbally engaging analyses, reports, and presentations.

Experience

Essential:

• Experience of supporting significant business transformation within an organisation.
• Experienced in workflow management in a fast-paced Delivery Services environment.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Benefits

Alongside your salary of £35,400, Cabinet Office contributes £9,558 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application process

To assess experience you will be required to write a 500-word Personal statement as part of the application process. 

You will also be asked to provide a 250-word statement on the Behaviours Making Effective Decisions, Communicating & influencing  & Managing A Quality Service. 

At the sift stage you will be assessed on the Behaviour & Experience elements of the Success Profiles.

Should a large number of applications be received, an initial sift may be undertaken using only the lead behaviour of Making Effective Decisions will be assessed at sift, as well as the Personal statement.

Selection process

At interview, you will be assessed on the Behaviour & Experience and elements of the Success Profiles. 

The Behaviours being assessed are Making Effective Decisions, Communicating & Influencing & Managing a Quality Service.

Expected timeline (subject to change)

Expected sift date – 09/05/2024
Expected interview date/s – 20/05/2024
Interview location - Google Meets Video Conferencing

A reserve list will be held for a period of 12 months, from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk

Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

• Complete the ‘assistance required’ section in the ‘personal information’ page of your application form to provide information we should be aware of that will enable us to support you further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting 

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.