About the job

Job summary

This is an exciting opportunity within a key team in UK Security Vetting, where the successful candidate will help shape Delivery Workflow Management within the organisation.

Job description

Roles and Responsibilities

As a Delivery Workflow Management Assistant, your key duties will include:

• Providing essential support on casework that is not progressing to ensure targets are met.
• Triaging of activities and casework to assist in workflow management.
• Managing and monitoring the team mailbox.
• Providing support to the Delivery Workflow Managers on ad-hoc requests as required.
• Providing feedback to Delivery Workflow Managers on issues affecting case progression.
• Working with caseworkers in other departments to enhance knowledge of Vetting procedures.

Person specification

As a Delivery Workflow Management Assistant within UK Security Vetting, we are looking for people who have the following expertise and attributes:

• A proactive and enthusiastic nature, with a positive can-do attitude, organised, and an ability to multitask and meet deadlines.
• A natural collaborator with an ability to establish and maintain effective relationships.
• A strong communicator, both verbally and written, with strong attention to detail.
• Good analytical skills with great attention to detail, and the ability to present accurate data.
• Proficiency in MS Excel, Microsoft Office, and Google Suite, to assist in the creation of visual and verbally engaging analyses, reports, and presentations.

Desirable Experience:

• Knowledge of vetting and policy procedures.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Benefits

Alongside your salary of £24,750, Cabinet Office contributes £7,492 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application process

At the sift stage you will be assessed on the Behaviours and Experience elements of the Success Profiles.

You will be asked to provide a 250-word statement on the Behaviours Making Effective Decisions and Managing a Quality Service.

To assess experience you will be asked to provide a 500 word name blind (anonymous) Personal Statement.

Should a large number of applications be received, an initial sift may be undertaken using the Lead Behaviour Making Effective Decisions and the 500 word name blind (anonymous) Personal Statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Selection process

At interview, you will be assessed on the Behaviours and Experience elements of the Success Profiles. 

The Behaviours being assessed are Making Effective Decisions, Managing a Quality Service and Delivery at Pace.

Expected timeline (subject to change)
Expected sift date – 14/06/2024
Expected interview date/s – 01/07/2024
Interview location - Google Meets Video Conferencing

Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the ‘assistance required’ section in the ‘personal information’ page of your application form to provide information we should be aware of that will enable us to support you further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

A reserve list will be held for a period of 12 months, from which further appointments can be made.

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.