About the job

Job summary

This is a National Role

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Delivery Manager - Estates Delivery Team

Location:  National

Closing Date:  8th May

Interviews:  w/c 20th May

Grade:  G7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary:

London: £58847 - £66670 (which may include an allowance of up to £1578)

National: £54358 - £61585

Working pattern:  Full-time, part-time, flexible working.

Contract Type:  Permanent

Vacancy number:  86519

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for Delivery Managers here at Justice Digital, to be part of our warm and collaborative Estates Delivery team.

This role aligns against G7 Delivery Manager from the Government Digital and Data Framework.

Working as a Delivery Manager, you’ll be responsible for building, maintaining and motivating teams; protect the team and make sure the team collaborates to focus on what is most important. You’ll coach team members and facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery. 

You’ll be an active part of the broader delivery management community in Technology Services and MoJ Digital & Technology, receiving coaching and mentoring from your senior colleagues, and will also have the chance to participate in informal support networks with peers.

More information around what it is to be a delivery manager can be found here

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

The Team:

Technology Services – Delivery: 

We are looking for Delivery Managers to join us to help deliver products and services to our end users across the whole of the MoJ family which includes Courts, Tribunals, Prisons, Probation, Offices and other partners and agencies.

No two days or sites are the same, with an Estate that ranges from historical buildings such as the Royal Courts of Justice in London to modern purpose-built buildings and everything in between. With over 1000 properties there is always somewhere different to work at 

Key Responsibilities:

We’re looking for someone with strong interpersonal skills who’ll enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will contribute to our Agile Delivery community and share your skills and experiences with others across the MoJ, and wider government departments.

You’ll be an experienced delivery manager leading a multidisciplinary team, supporting and continuously improving products of significant scale and complexity. You’ll get support from your people manager, delivery manager peers, the wider delivery community and from formal learning opportunities to develop in this role.

Your role will involve but will not be limited to;

• Building and maintaining teams, ensuring they are motivated, collaborating and working effectively to prioritise the delivery of products and services.
• Attending site to ensure projects progress as planned, getting involved with the work and ensuring stakeholder expectations are managed.
• Ensuring all team members clearly understand and own their roles, responsibilities and priorities, making sure that delivery of timely quality outcomes is achieved.
• Identifying obstacles and helping the team to overcome them, whilst ensuring delivery is met.
• Encourage and facilitate continuous improvement of the delivery team.
• Coaching and mentoring both team members and others to apply the most appropriate agile and lean tools and techniques.
• Delivering and facilitating ad hoc projects to improve operations and the efficiency of the team / function.
• Managing the full life cycle and delivery of services, working towards the appropriate standards for the relevant phase. 
• Reporting on financial delivery, monitoring cost and budgets.
• Acting as a point of contact for suppliers, communicating internally and externally ensuring processes are adhered to. Able to explain complex issues in a way that is easy to understand at all levels.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

Prior experience in deploying one or more of the following products and services utilising various methodologies such as Agile and Prince2.

• Network wan/lan
• WiFi
• Print
• Teams Phone
• Mobile phone
• End User Devices
• Infrastructure changes
• Estates moves and changes
• Agile and Lean practices. You have practical experience and understanding of Agile tools, techniques and principles. You can adapt and reflect, be resilient and have the ability to see outside of the process.
• Communication skills. You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholder expectations, and facilitate difficult discussions within the team or with diverse senior stakeholders.
• Planning. You have practical experience of facilitating the team’s planning cycle, managing complex internal and external dependencies, removing blockers that affect plans and can develop a plan for a difficult situation.
• Maintaining delivery momentum. You have practical experience of facilitating the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies
• Making the process work. You are an expert at identifying and challenging organisational processes and know how to guide the team through the implementation of a new process
• Financial management. You can report on financial delivery, and can monitor cost and budget.
• Commercial management. You can act as the point of contact for contracted suppliers. You understand appropriate internal contacts and processes within a government department.

Willingness to be assessed against  the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

Terms & Conditions

Please review our Terms & Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact recruitment@digital.justice.gov.uk

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £54,358, Ministry of Justice contributes £15,165 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Things you need to know

Selection process details

How to Apply

Candidates must submit a CV and supporting statement (of no more than 750 words), which describes how you meet the requirements set out in the Person Specification above.

Candidates who do not submit both a CV and a separate statement of suitability will not be invited to interview.

Within your statement of suitability, please focus on demonstrating how you meet the following essential criteria which are being assessed at the pre-sift or sift stages;

Prior experience in deploying one or more of the following products and services utilising various methodologies such as Agile and Prince2.

• Network wan/lan
• WiFi
• Print
• Teams Phone
• Mobile phone
• End User Devices
• Infrastructure changes
• Estates moves and changes

Communication skills. You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholder expectations, and facilitate difficult discussions within the team or with diverse senior stakeholders.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

•  Leadership. You promote diversity, inclusion and equality of opportunity, respecting difference and external experience. You welcome and respond to views and challenges from others.
• Changing and improving. You will create an environment where people feel safe to challenge and know their voice will be heard. You will consider the full impact of implementing changes on culture, structure, morale and the impacts on the diverse range of end users, including accessibility needs.
• Working together. You will create an inclusive working environment where all opinions and challenges are taken into account and bullying, harassment and discrimination are unacceptable. You will build strong interpersonal relationships and show genuine care.

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on proven working experience of deploying one or more of the following products and services (listed below) utilising various methodologies such as Agile and Prince2 will be conducted prior to sift.

• Network wan/lan
• WiFi
• Print
• Teams Phone
• Mobile phone
• End User Devices
• Infrastructure changes
• Estates moves and changes

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.