About the job

Job summary

• Would you like to pursue a career in a Project Delivery environment within the UK’s largest government department?
• Are you highly motivated and committed to creating a bright future for our customers?
• Do you enjoy collaborating with others to deliver?
  

If so, you should consider a career in Project Delivery within DWP.

This is an exciting opportunity for people who wish to pursue a career in projects.  We are looking for people who understand the challenges of introducing something new and want to use their skills to support and enable the delivery of major transformation. We would welcome applications from candidates with a diverse range of skills and experience who would like to start or further develop their career in Project Delivery.

Job description

DWP are looking to fill 40 Delivery Manager roles within Change and Resilience Group in some of the largest programmes across Government. Details about the various programmes in our Group can be found in the candidate information pack.

As a Delivery Manager, you would support the delivery of projects and programmes to ensure that objectives are met and delivered within agreed time, cost and quality constraints.  We require individuals who are organised and can work well with others at a fast pace.  In return, you will join a flourishing, supportive community delivering some of the largest transformation programmes in the UK and have opportunities to further your own learning and development.  

We have a range of challenging and exciting roles on offer, all of which are vital in supporting the successful delivery of transformation projects and programmes across DWP.  If you are highly motivated, interested in a career in Project Delivery and would like to support the Government to deliver its next set of priorities, this role is for you. We will also be looking to form a strong reserve list as we expect to have further roles in the near future. 

Our success depends on our people. We are looking for individuals to join our team who are as motivated by our unique purpose as we are!

What are the role responsibilities?

While no two days will be the same, the responsibilities will vary according to the role and will include:

• Working as part of a team, with colleagues from across the department to deliver customer focused solutions.
• Building professional relationships with a wide range of internal and external stakeholders.
• Analysing data to identify trends, themes and reporting recommendations for action.
• Monitoring and managing project risks, developing solutions and escalating when necessary.
• Contributing to the planning, development and tracking of the delivery plans and support the Programmes to ensure their successful delivery.
• Supporting the development of solutions to the Programme/projects objectives.
• Undertaking activities to enable the development of high-quality Business Cases and Benefit Realisation Plans and monitor impact.
• Collaborating across the wider team and other government departments to share project delivery best practice.
• Undertaking learning and development to build your own project delivery capability.

Our Mission

The Department for Work and Pensions is one of the biggest government departments delivering vital services to some of the most vulnerable people in society. As part of the UK’s biggest public service department, we make sure that millions of people receive their State Pension and working age, disability and ill health benefits each year.  

Change and Resilience Group (CRG) lead on the Department’s portfolio of Change programmes and projects.  We work in multi-disciplinary teams to continually improve how we do things and deliver our services with minimal disruption to DWP customers.  We have major programmes such as Health Transformation Programme and Service Modernisation but also some smaller change programmes too. 

The size and scale of DWP means that there are plenty of opportunities to develop, learn and progress throughout your career.  We are committed to developing our people now and in the future. Our aim is for our colleagues to be appropriately skilled and qualified from the moment of entry up to becoming an experienced Project Delivery practitioner within their role. DWP is central to building the new Government Project Delivery Profession accreditation scheme. This scheme provides an industry aligned standard by which professionals working across government can be recognised for their knowledge, skills and experience. You will have the opportunity to undertake a work-based qualification, in the form of an apprenticeship or other accreditation, which will support you in developing your future career. 

We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make Change and Resilience Group as diverse as possible, and we particularly welcome applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.

For jobs located in Wales, the ability to speak Welsh is desirable.

Person specification

The Essential Criteria for this role are:

• Planning skills - you can demonstrate evidence of planning and organisational skills.  You multitask and prioritise competently and quickly, ensuring competing deadlines are met.
• Problem solver - you are analytical and can analyse data to identify themes and trends. You have strong attention to detail and are comfortable working in a fast paced and dynamic environment.
• Self-development – you can show evidence of continuous learning and development. You demonstrate how you seek out new information, are inquisitive and look for new ways to develop yourself.
• Collaboration skills – you have excellent relationship management skills and confidence in engaging with internal and external stakeholders at every level.  You can demonstrate experience of influencing and collaborating with others to build consensus. 
• Communication skills – you evidence how you communicate information in a straightforward, honest and engaging manner. You choose appropriate styles to maximise understanding and impact to a range of audiences.  You respect the needs, responses, and opinions of others. You are proficient in the use of Microsoft Office including Word, PowerPoint, SharePoint, Excel and Outlook.

Additional Information:

• Due to the nature of this post, it requires the post holder to work out of a DWP Change hub in Birmingham Arena Central, Blackpool Peel Park, Glasgow Atlantic Quay, Leeds Quarry House, London Caxton House, Manchester St Peters Square, Newcastle Benton Park, Sheffield Kings Court, Pontypridd Treforest Ty Taf.
• You will be asked for your preferences for up to 2 locations, these will tell us where you are able to work if you are successful. Please do not select a location unless you are prepared to accept a role in that location.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.   

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed 

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

After submission of the first stage of your application you will be invited to complete a Civil Service Work Strengths Test.

Civil Service Jobs will check if you have an applicable banked test score.

• If you do, you won’t be invited to the test.
• If you don’t, you will be invited to the test, and must take it.

If you successfully pass the test, you will be invited to complete the final stage of the application. 

Please complete the online test and written application as soon as possible (within 24-48 hours is recommended), the closing date for the tests is Monday 29 January at 23:55. If you fail to complete the online test and written application before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the Civil Service Jobs website.

As part of the application process, you will be asked to provide a CV showing your job history, qualifications and experiences - this will not be used in the sifting process. 

You will then be asked to submit a personal statement of 1250 words. The written sift will be conducted using evidence from your personal statement which will be assessed against the essential criteria.

Further details around what this will entail are listed on the application form.

When completing your personal statement, the layout is entirely your preference; you may choose narrative, bullets, etc.  You may choose to address each criterion separately; however, one narrative example may cover and evidence several essential criteria.  Please ensure you provide as much evidence as you can to allow us to assess your skills, knowledge and experience.

Share with us what makes you suited to this role. We would like to find out what you can do, the skills you hold and the life experience or passion you have that could be aligned to the essential criteria.

Feedback will not be provided at the sift stage.

Please note that when you make your application online you will be asked to complete Diversity Monitoring information. 

Information Session

There will be an information session available for prospective candidates on 19 January at 14:30 to 15:30.

Please contact changegroup.businessmanagementteam@dwp.gov.uk and we will send you the details via email. If you have accessibility requirements, please let us know.

The Interview Process

This will be a pre-recorded video interview which will last approximately 45 minutes. You must complete your pre-recorded interview within 7 days of receiving the invite. The 7 days begin at the point you receive the invitation. 

All applicants who progress to interview will be assessed against a mixture of behavioural, strengths and ability elements of Success Profiles.  The panel is not looking for how much time you have served in a particular field but rather how you performed. 

An assessment will be used at interview stage/pre-interview to test the success profile element : Ability

For more advice around how to answer behaviour and strength questions and an indicative timeline for the sift and interview dates, please see the attached Candidate Information Pack. Please note that any dates given are subject to change. 

Further Information

Find out more about Working for DWP

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk 

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Your application will be withdrawn if you include personal details such as: name, contact details and address. This also applies to your document title. Please confirm that personal details are redacted from your CV. Answer YES/NO.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact Government Recruitment Service via DWPrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.